Olio Omdömen 

2 599
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have now passed on about 5 lots of food and non food items. The procedure was easy and the people who collected them were polite and turned up approximately when they said they would. In the past I... Se mer

Betygsatt 1 av 5 stjärnor

Banned for spurious reasons after years of hard work collecting bread from Tesco and Sainsbury's that nobody really wants to make the corporations look better. I've now been banned from being a FWH wi... Se mer

Betygsatt 5 av 5 stjärnor

Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It is very easy to post an item on Olio. Receiving and sending messages is simple. Had a very good experience with this site, and it's great that others can use what I no longer need. I haven't collec... Se mer

Företagsinformation

Skrivet av företaget

Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut


Kontaktuppgifter

  • Haslemere Road 30E, N8 9RB, London, Storbritannien

  • olioex.com

4,0

Bra

TrustScore 4 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(2 599)

146 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Olio app and charity

Olio app and the actual charity that it creates is by and for the people who need it most I am very grateful to be part of the community and a food waste hero

23 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We love hearing this. Thank you for being such a valued part of our community 🧡

Betygsatt 5 av 5 stjärnor

Olio is great

Olio is great. I do it to help reduce food waste! I wish more people would pick up as there is so much .

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

This means the world to us. Thank you for being part of the Olio family 🧡

Betygsatt 5 av 5 stjärnor

Very efficient service

Very efficient service. And great to avoid food waste. Very easy to use with regular updates about collection. We should all be using this. 😊

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

This means the world to us. Thank you for being part of the Olio family 🧡

Betygsatt 1 av 5 stjärnor

Not a safe platform

A man created another profile to harass me and the olio staff did absolutely nothing.
It's not a safe platform for women nor are the owners or staff competent because they gladly take the perpetrators side!
Avoid this ad riddled app and buy in date food instead as it's bread bread bread 🍞

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hi there,

We're really sorry to hear about this experience. Harassment isn't something we tolerate on Olio, in any form.

The best way for us to properly look into your case is by email at hello@olioapp.com. We investigate every report where we have evidence, and act on it. Some of that action isn't visible on the app itself, but that doesn't mean nothing's happened behind the scenes.

If you have evidence that someone's created another account, please send it our way. We can look into duplicate accounts once we have something to go on.

Thank you.

Betygsatt 1 av 5 stjärnor

Companies who are not transparent about Foodwaste Collections.

Used to be a oilio food Champion when it was first set up circa 2016

However @ that time, they hid the fact they charge supermarkets a fee for volunteers to collect surplud products. Be clear They are NOT a charity its also my view, their #DEI is not in place, & who knows what these fees are used for. Their CEOs are on some serious coin, the recycled food industry is worth millions & then there is the write offs for insurance purposes.
Managers & staff in leadership postitions are of a certain demograph .....
It is the view of some that any company profiteering from poverty should be avoided. Companies should consider only donating to Transparent ,FoodBanks Not Community Shops , Churches, & Fath organisation whom operate #Dignity Principles
TheEnd

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for sharing this, and for the time you gave as a Food Waste Hero back in 2016.

Olio has never claimed to be a charity. We're a registered B Corp, set up as a business from the start. This is explained on our website and in our help centre: https://help.olioapp.com/en/articles/12138900-why-does-olio-exist-and-what-are-our-values

You're right that we charge businesses for our Food Waste Heroes Programme, this is also public information, and it's one of several ways we fund the platform. Even so, this revenue covers only around 30% of our running costs, so Olio remains loss-making overall, and the rest is funded through investment.

On diversity, being inclusive is one of our four core company values, alongside being resourceful, caring, and ambitious, and it shapes how we hire and how we work day to day. You can read more about our values at olioapp.com/en/our-values.

On how we spend our revenue: our costs go toward running the app, supporting the volunteer programme at scale, and the team who make Olio possible.

We take feedback about our organisation seriously. If you'd like to raise anything further, our team is reachable at hello@olioapp.com 🧡

Betygsatt 5 av 5 stjärnor

Wonderful

Wonderful, how great that we're able to share what would be waste ,prolonging the life of something by giving it to someone or even for a few pounds, i love that someone can also salvage good food and not waste it .Love the no tolerance rule for inconsiderate no showers,had a few but the ones that do well make up for it

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We really value feedback like this. Thank you for taking the time to share it with us 🧡

Betygsatt 5 av 5 stjärnor

I mostly had good experience on the…

I mostly had good experience on the app, collected loads of food over the years and I am happy I could use it instead of it going to bin. There ware some occasional problems like, went somewhere to collect food just to waste time and get blocked and app not really allows to report it.

I am surprised people sometimes give 1 star because they can’t find what they need. It’s free app, that allows you to give away surplus of food and collect free food from others. There is non food section too.

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We really value feedback like this. Thank you for taking the time to share it with us 🧡

Betygsatt 5 av 5 stjärnor

I am really happy with the service…

I am really happy with the service oliomprovides for the supermakets and for us volunteers. It is straightforward and very well organised. Thank you olio!
Georgeta

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Your feedback made us smile. Thank you for being here 🧡

Betygsatt 5 av 5 stjärnor

Absolutely brilliant

I never knew apps like this existed until last week after I had been trying to work out how to donate or give extra large factory sealed bags of store bought frozen food that my family were not interested in having anymore. I had only bought them a month or so ago but the kids now want something different. I didn’t want the food to go to waste as not only that it cost good money to buy but the idea of binning it didn’t sit well with me.
So I thought of donating to food banks as the use by date was a year from now but I received mixed results. Then I came across Olio from one of my web searches and I was pleasantly surprised to find out that it works for my local.
I immediately downloaded the app and uploaded pictures of what I have to give for free. In less than ten minutes I received a message and within an hour the food was collected. I am ever so grateful.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We appreciate you so much. Thank you for choosing Olio and for sharing your experience 🧡

Betygsatt 5 av 5 stjärnor

It’s such a great place to share what…

It’s such a great place to share what you might have extra. For me was very useful to share with people the wxtra clothing i have from my kids . No waste no charity, but normal people reusing what would have gone to waste. Great app

31 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We really appreciate you taking the time to leave this review. Thank you for being part of the food sharing movement 🧡

Betygsatt 5 av 5 stjärnor

Incredibly rewarding way to share food…

Incredibly rewarding way to share food within the community and stop food waste from big supermarkets . It has helped me educate my children and friends on how to view food and resources by using and eating what is available

31 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you so much for taking the time to share this. It means a lot to hear Olio is making a difference for you 🧡

Betygsatt 5 av 5 stjärnor

Fantastic app that is intuitive and…

Fantastic app that is intuitive and easy to use! This is an easy way to recycle and reuse items I no longer need and I love the AI feature for the description.
Definitely recommend!

26 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

What wonderful feedback. We're so glad Olio is making a difference for you. 💚

Betygsatt 5 av 5 stjärnor

It is a nice thing to do that think I…

It is a nice thing to do that think I am actually doing something good to save some foods…A small portion of the collection confirmed in app but was nothing to collect on arrival. Waste time and fuel in the end.

But overall I am really appreciated this app exists!

26 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for this kind review. We're so happy to have you in the community. 💚

Betygsatt 5 av 5 stjärnor

I love helping to save food from going…

I love helping to save food from going into the bins. Reminds me of my parents saying there are starving children in the world when i was younger. I didnt realise it was true when i was a kid. Oh crikey. She they were so right.olio is a fab way to ensure someone gets to eat . Its easy to understand the collections once get used to the app. Well done oilio.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We're so happy to hear this, thank you for sharing it with us 💚

Betygsatt 1 av 5 stjärnor

Not fit for purpose

Not fit for purpose! When you try to request something you have to endure ads which sometimes are up to three….then instead of letting g you request you then have to watch some again….either a glitch or olio trying to make more revenue…so unless you can afford to pay the monthly fee don’t waste your time! Another ‘class’ system

23 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for sharing your thoughts with us. Olio is still a loss-making company and our Food Waste Heroes Programme only covers around 30% of our operating costs. Ads are served through a third-party platform as a low-impact way to keep the core app free for everyone.

That said, what you're describing doesn't sound like the usual ad experience. Please email us at hello@olioapp.com and we'll look into it. 💚

Betygsatt 3 av 5 stjärnor

Wasabi at Victoria Station in London…

Wasabi at Victoria Station in London frequently cancel food collections even though it is known that they have food left over.

It is believed that they do this so that their staff can take it home.

They give a reason that there is nothing left when in fact there is plenty.

Olio need to either speak to Wasabi about this practice of frequent Olio cancellations or remove this branch from the app or disable them from being able to offer collections.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for taking the time to raise this, and we're sorry to hear about your experience at this location.

This isn't something we're able to investigate via a review, but we take reports like this seriously. Please do report it via the Issue Report Form in the Volunteer Hub so our team can look into it and escalate with the partner.

Betygsatt 5 av 5 stjärnor

Olio is worth joining

I have collected free food when I needed it on Olio. I have also recycled some household items that has helped others.
It's well worth joining.
The forum contains comments, recipes and recycling ideas from other Olioers and I find it a compulsive read.
It's free so well worth joining.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

So glad to hear this. Thank you for everything you contribute to Olio. 💚

Betygsatt 4 av 5 stjärnor

A Great Idea and a Worthy Concept

I was told about Olio years ago but only just got involved more recently. They are fabulous. I cannot begin to calculate how much money they have saved me over time. Excellent for larger families/several mouths to feed. Plus they also have an extensive range of non-food offers. You can even post for the things YOU are looking for.

One negative is that some of the 'Personal' listers are inconsistent. For instance, they don't get back to you in a timely manner, despite what their profiles claim about prompt replies. I have requested items and then will hear a day or two later that my items are no longer available. This is no good. I have also requested items and have had to cancel the request because my message has gone unread.

Recently I made a request to someone who didn't provide their collection address, even when I asked. No way for me pick up the item, despite them saying that they would leave it, quote, 'out front'. And as of today they're still listing the same goods.

There seems to be no ready way on the app to report these difficulties, although there should be. These letdowns are the only reason Olio doesn't get 5 stars from me. Such negative episodes mar the Olio experience.

I'm an ecumenical reviewer and give credit or criticism where it is due. So I very highly recommend this operation, despite the matters I raised. Please check Olio out.

17 juli 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you so much for this wonderful review and for being such a brilliant Olioer.

You raise some really fair points, and I'll make sure to pass your feedback on to the team. We do display responsiveness scores on user profiles and send reminders to unresponsive users, but we understand this doesn't always resolve things quickly enough.

Once again, thank you for taking the time to leave a review for us!

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