Olio Omdömen 

2 597
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have now passed on about 5 lots of food and non food items. The procedure was easy and the people who collected them were polite and turned up approximately when they said they would. In the past I... Se mer

Betygsatt 1 av 5 stjärnor

account suspended without any ability to appeal due to not having any photo ID, typical out of touch middle class who cannot fathom their are people without valid photo ID in the world. I needed less... Se mer

Betygsatt 5 av 5 stjärnor

Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It is very easy to post an item on Olio. Receiving and sending messages is simple. Had a very good experience with this site, and it's great that others can use what I no longer need. I haven't collec... Se mer

Företagsinformation

Skrivet av företaget

Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut


Kontaktuppgifter

  • Haslemere Road 30E, N8 9RB, London, Storbritannien

  • olioex.com

4,1

Bra

TrustScore 4 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(2 597)

146 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I love the olio App

I love the olio App. It has a great ethos and has also helped me see how much food waste there is, the message page and things to do pages are so informative.Also I got to meet some lovely locals whilst collecting food. Keep it going olio 😃

30 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent site

Very easy to use and all items listed were taken and collected on the same day. Would have no hesitation in recommending this site

28 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We appreciate you so much. Thank you for choosing Olio and for sharing your experience 🧡

Betygsatt 5 av 5 stjärnor

Thanks Olio

Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibility of selling your more precious unneeded things there's every possibility! Thank you Olio! 🙂

28 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

This is exactly why we love building Olio. Thank you for your support 🧡

Betygsatt 1 av 5 stjärnor

I work for a store that olio collects…

I work for a store that olio collects from. We've had so many problems with them refusing to take stuff (because it's mainly bread and salads). Had one worker steal from our store while collecting, one that was already band for theft and one that literally attacked another olio volunteer for collecting (what she classed as her stuff!) While another video called her friends to see what they wanted her to take to them!
Good idea but doesn't always get to go to the people that need it and we still have to bin the rest which is such a waste 😢

27 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thanks for sharing this, and we're really sorry to hear about these incidents, especially the theft and the confrontation you witnessed, that's genuinely concerning and not the experience we want at any of our partner stores.

We take reports like this extremely seriously. Please email us from your store's business email at hello@olioapp.com with as much detail as you can (dates, volunteer names if known), so our team can properly investigate and take action where needed.

Team Olio 🧡

Betygsatt 1 av 5 stjärnor

Absolutely shite...just bread waste of…

Absolutely shite...just bread waste of an app

25 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thanks for the honest feedback, we're sorry Olio hasn't been useful for you.

If it's mostly bread you're seeing, try expanding your search distance. Go to Search, then adjust the distance filter to widen the area you're seeing listings from, this can bring up a lot more variety.

Team Olio 🧡

Betygsatt 1 av 5 stjärnor

Not a great experience

Not a great experience. I joined one of the squads and I found some people there not supportive in comparison to another one where I had a few collections and sharings. They publicly told me how to do things even though I did it the right way in my opinion. It was just a case of "i know it better". I left the squad as I found it unnecessary portion of stress and then I found out that Olio removed my role as a Food Waste Hero afterwards due to the fact that my rating went below 4. So because some members of the squad did not like what I said and that I argued my case as i found what they said unfair and tried to explain, they probably reported me or something as my rating immediately went below 4. At that particular occasion Olio had no issues with my activity. It was just somebody's opinion and their rating that led to me being kicked out. So even though I collected stuff, listed it, and as there was nobody interested, I shared the food with local retirement housing residents, I got kick in the face from the squad. Otherwise the food would need to go to bin. But the squad knew it better and argued with me publicly and then I believe reported as I got removed straight after. I met some great individuals and some that play bosses which effectively made me give this review as Olio itself seem to not care. There are other things too, which make me think that there is a lot to improve.

23 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for sharing this in such detail, and we're genuinely sorry it ended this way after all the food you rescued and shared.

Ratings don't ask for a reason, so we're unable to determine why someone rated you the way they did. We also don't act automatically just because someone raises a complaint, every report goes through a review process where our team looks at the evidence available before any decision is made.

That said, if you believe your FWH status was removed incorrectly, you're able to appeal it directly, and a member of our team will look into it properly.

We're sorry your experience with the squad soured what should have been a genuinely rewarding role, and we do take feedback like this seriously.

Team Olio 🧡

Betygsatt 1 av 5 stjärnor

Innocent volunteers permanently banned by faulty "Household sharing" glitch

TERRIBLE customer service - My neighbour and I have been dedicated Olio users and Food Waste Heroes for a year. Over the last 12 months, we have worked hard to build trusted, excellent relationships with local shops, store staff, and our wider community. The entire ethos of Olio is to prevent food waste, and we proudly helped do exactly that. Now, we have both lost our regular collection slots over a faulty technical glitch. Both our accounts have been permanently banned because an algorithm falsely flagged us as "sharing a household" simply because we live next door to each other. Support agents rejected our appeal, citing the fact that we shared 5 items via the app over a one-month period as "proof" of fraud. This logic is completely flawed. Some of these "proofs" were "Save Me" items meaning if we were actually gaming the system or living together, we could have simply kept them or shared them privately without using the app at all. Listing and requesting them through the app proves we were following the rules, yet it is being used against us. How can two people living at two entirely different addresses, with definitive proof, be permanently banned as a sharing household?
Worse, the automated text broadcast to our local collection groups indicated a ban, causing massive reputational harm in the local community by implying we somehow cheated the system. Olio explicitly advertises a right of appeal and escalation to a Team Leader, but they don't actually provide it. They have completely stopped replying to our emails, ignored our appeals, and refused to look at our official proof that we reside at entirely separate properties. I am posting here to request that a senior manager or Team Lead manually review our case, look at the residency documents we submitted, and override this error.

3 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hi MT, my name is Camila, and I'm the Head of the Community Experience team at Olio. I understand your disappointment and frustration, but the team took the decision based on evidence on our system of our rules not being followed. However, I can offer you to review your case once again, but I need to confirm your details on the system. Could you please email us at hello@olioapp.com, FAO Camila, so we take it from there? Thank you and good day, Camila

Betygsatt 5 av 5 stjärnor

User friendly app

Really easy to download sign up and use the app. Great listing and messaging features. Hopefully some location notifications improve as I get notifications for things not as local as I’d like but it’s a really good app :)

18 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you so much for taking the time to share this. It means a lot to hear Olio is making a difference for you 🧡

Betygsatt 5 av 5 stjärnor

Is a super good option for not wasting …

Is a super good option for not wasting the food .We love this food .Pick up for Nighbour and share what we not needing.Also we saving money in the week .Now we can go in the holiday for this money what we saved.

16 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We're so glad Olio has been useful for you. Thank you for sharing this 🧡

Betygsatt 5 av 5 stjärnor

Good experience

I was locked out of my account and had no access to my old email address 🤦 emailed Olio and Andrea managed to sort it out by the next day, very helpful for an already good app

15 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We're so happy to hear this. Thank you for being an Olio-er 🧡

Betygsatt 5 av 5 stjärnor

Olio is great for saving money!!

Olio is great for saving money, helping feed the community for free, while reducing food waste. What is not to love!?! Who doesn’t love freebies?! Download the app you will not be disappointed. It has saved our family heaps on our food bill. Give it a go!!

8 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for making our day. Reviews like this remind us why this community matters 🧡

Betygsatt 5 av 5 stjärnor

Perfect food sharing app

App is great! If you need anything for a meal, for free or a cheap price, this is the app for you! The people on this app is friendly, and always like to help. Would recommend!

8 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

This is wonderful to hear. Thank you for being part of our growing community 🧡

Betygsatt 5 av 5 stjärnor

Love reducing food waste.

Lots of Olio heros close to me and I have been able to help them all by sharing items I pick up with friends and neighbours.

8 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We love hearing this. Thank you for being such a valued part of our community 🧡

Betygsatt 3 av 5 stjärnor

Great Idea but the links to Instagram

Great Idea but the links to Instagram, Facebook etc don't work.
Would certainly like to volunteer as an ambassador

3 september 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thanks so much for the kind words, and for wanting to volunteer as an Ambassador, that's brilliant to hear.

Sorry about the broken links, that's frustrating. Could you send a screenshot of which ones aren't working to hello@olioapp.com? We'll get them checked and fixed as soon as possible.

Team Olio 🧡

Betygsatt 1 av 5 stjärnor

Olio are trying to block negative…

Olio are trying to block negative reviews. They are a scam, trying to block people helping their community. These people are wrong! They keep trying to cancel out negative reviews

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thank you for taking the time to share this, and we're sorry to hear you feel so strongly let down.

We know Olio only works because of people like you giving your time to help the community, so we take feedback like this seriously. We don't have any way to remove or block reviews, but we'd really like to understand what happened in your experience with us.

Please email us at hello@olioapp.com, we're happy to look into this properly.

Team Olio 🧡

Betygsatt 4 av 5 stjärnor

Good but as I remember when pick up is…

Good but as I remember when pick up is chosen as arranged & no show doesn’t let you opt for re available.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thanks for the feedback. If a requester doesn't show, you can re-list the item and it becomes available for requests again.

Team Olio 🧡

Betygsatt 5 av 5 stjärnor

Fantastic

They had a great idea and they've executed it brilliantly. It's easy to get involved and easy to use. Everybody should be using Olio.

29 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We really value feedback like this. Thank you for taking the time to share it with us 🧡

Betygsatt 5 av 5 stjärnor

Olio app and charity

Olio app and the actual charity that it creates is by and for the people who need it most I am very grateful to be part of the community and a food waste hero

23 augusti 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

We love hearing this. Thank you for being such a valued part of our community 🧡

Detta är Trustpilot

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