I have now passed on about 5 lots of food and non food items. The procedure was easy and the people who collected them were polite and turned up approximately when they said they would. In the past I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
account suspended without any ability to appeal due to not having any photo ID, typical out of touch middle class who cannot fathom their are people without valid photo ID in the world. I needed less... Se mer
Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Se mer
Företaget har svarat
It is very easy to post an item on Olio. Receiving and sending messages is simple. Had a very good experience with this site, and it's great that others can use what I no longer need. I haven't collec... Se mer
Företagsinformation
Skrivet av företaget
Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut
Kontaktuppgifter
Haslemere Road 30E, N8 9RB, London, Storbritannien
- olioex.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love the olio App
I love the olio App. It has a great ethos and has also helped me see how much food waste there is, the message page and things to do pages are so informative.Also I got to meet some lovely locals whilst collecting food. Keep it going olio 😃
Excellent site
Very easy to use and all items listed were taken and collected on the same day. Would have no hesitation in recommending this site

Svar från Olio
Thanks Olio
Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibility of selling your more precious unneeded things there's every possibility! Thank you Olio! 🙂

Svar från Olio
I work for a store that olio collects…
I work for a store that olio collects from. We've had so many problems with them refusing to take stuff (because it's mainly bread and salads). Had one worker steal from our store while collecting, one that was already band for theft and one that literally attacked another olio volunteer for collecting (what she classed as her stuff!) While another video called her friends to see what they wanted her to take to them!
Good idea but doesn't always get to go to the people that need it and we still have to bin the rest which is such a waste 😢

Svar från Olio
Absolutely shite...just bread waste of…
Absolutely shite...just bread waste of an app

Svar från Olio
Not a great experience
Not a great experience. I joined one of the squads and I found some people there not supportive in comparison to another one where I had a few collections and sharings. They publicly told me how to do things even though I did it the right way in my opinion. It was just a case of "i know it better". I left the squad as I found it unnecessary portion of stress and then I found out that Olio removed my role as a Food Waste Hero afterwards due to the fact that my rating went below 4. So because some members of the squad did not like what I said and that I argued my case as i found what they said unfair and tried to explain, they probably reported me or something as my rating immediately went below 4. At that particular occasion Olio had no issues with my activity. It was just somebody's opinion and their rating that led to me being kicked out. So even though I collected stuff, listed it, and as there was nobody interested, I shared the food with local retirement housing residents, I got kick in the face from the squad. Otherwise the food would need to go to bin. But the squad knew it better and argued with me publicly and then I believe reported as I got removed straight after. I met some great individuals and some that play bosses which effectively made me give this review as Olio itself seem to not care. There are other things too, which make me think that there is a lot to improve.

Svar från Olio
Innocent volunteers permanently banned by faulty "Household sharing" glitch
TERRIBLE customer service - My neighbour and I have been dedicated Olio users and Food Waste Heroes for a year. Over the last 12 months, we have worked hard to build trusted, excellent relationships with local shops, store staff, and our wider community. The entire ethos of Olio is to prevent food waste, and we proudly helped do exactly that. Now, we have both lost our regular collection slots over a faulty technical glitch. Both our accounts have been permanently banned because an algorithm falsely flagged us as "sharing a household" simply because we live next door to each other. Support agents rejected our appeal, citing the fact that we shared 5 items via the app over a one-month period as "proof" of fraud. This logic is completely flawed. Some of these "proofs" were "Save Me" items meaning if we were actually gaming the system or living together, we could have simply kept them or shared them privately without using the app at all. Listing and requesting them through the app proves we were following the rules, yet it is being used against us. How can two people living at two entirely different addresses, with definitive proof, be permanently banned as a sharing household?
Worse, the automated text broadcast to our local collection groups indicated a ban, causing massive reputational harm in the local community by implying we somehow cheated the system. Olio explicitly advertises a right of appeal and escalation to a Team Leader, but they don't actually provide it. They have completely stopped replying to our emails, ignored our appeals, and refused to look at our official proof that we reside at entirely separate properties. I am posting here to request that a senior manager or Team Lead manually review our case, look at the residency documents we submitted, and override this error.

Svar från Olio
User friendly app
Really easy to download sign up and use the app. Great listing and messaging features. Hopefully some location notifications improve as I get notifications for things not as local as I’d like but it’s a really good app :)

Svar från Olio
Is a super good option for not wasting …
Is a super good option for not wasting the food .We love this food .Pick up for Nighbour and share what we not needing.Also we saving money in the week .Now we can go in the holiday for this money what we saved.

Svar från Olio
Good experience
I was locked out of my account and had no access to my old email address 🤦 emailed Olio and Andrea managed to sort it out by the next day, very helpful for an already good app

Svar från Olio
Super way of interacting with people…
Super way of interacting with people and giving items a 2nd home

Svar från Olio
Olio is great for saving money!!
Olio is great for saving money, helping feed the community for free, while reducing food waste. What is not to love!?! Who doesn’t love freebies?! Download the app you will not be disappointed. It has saved our family heaps on our food bill. Give it a go!!

Svar från Olio
Perfect food sharing app
App is great! If you need anything for a meal, for free or a cheap price, this is the app for you! The people on this app is friendly, and always like to help. Would recommend!

Svar från Olio
Love reducing food waste.
Lots of Olio heros close to me and I have been able to help them all by sharing items I pick up with friends and neighbours.

Svar från Olio
Great Idea but the links to Instagram
Great Idea but the links to Instagram, Facebook etc don't work.
Would certainly like to volunteer as an ambassador

Svar från Olio
Olio are trying to block negative…
Olio are trying to block negative reviews. They are a scam, trying to block people helping their community. These people are wrong! They keep trying to cancel out negative reviews

Svar från Olio
Good but as I remember when pick up is…
Good but as I remember when pick up is chosen as arranged & no show doesn’t let you opt for re available.

Svar från Olio
Fantastic
They had a great idea and they've executed it brilliantly. It's easy to get involved and easy to use. Everybody should be using Olio.

Svar från Olio
Olio app and charity
Olio app and the actual charity that it creates is by and for the people who need it most I am very grateful to be part of the community and a food waste hero

Svar från Olio
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







