The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... Se mer
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Det här tycker kunderna
May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to famil... Se mer
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First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. W... Se mer
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The staff in Oka at Red Brick Mill are excellent, extremely friendly & helpful . The store is packed with wonderful products which are beautifully presented. Samantha was particularly helpful giving... Se mer
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Företagsinformation
Skrivet av företaget
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Kontaktuppgifter
Bradford Road 218, WF17 6JF, Batley, England, Storbritannien
- +44 1924 928783
4,8
Utmärkt
138 omdömen
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Redbrick Mill visit
My visit to Oka at Redbrick Mill was an absolute pleasure largely due to the exceptionally helpful and enthusiastic staff. Nothing was too much trouble for Samantha who moved and tried cushions , tried lampshades to get the correct size, checked stock ect
Delighted with my final purchases!
26 oktober 2025
Svar från OKA - Redbrick
Dear Margaret,
Thank you for such a lovely review. We’re so pleased to hear that your visit to our Redbrick store was an enjoyable experience and that you felt so well looked after throughout. It’s wonderful to know that the team’s enthusiasm and attention to detail helped you find the perfect pieces.
We’re delighted you’re happy with your purchases and hope to welcome you back again soon.
Kind regards,
OKA
Redbrick staff
The staff at Redbrick were very friendly and welcoming. They were happy to help and made the shopping experience really enjoyable.
21 oktober 2025
Svar från OKA - Redbrick
Dear Aaliyah,
Thank you for your lovely feedback. We are delighted to hear that you had such an enjoyable experience at our Redbrick store and that the team made you feel so welcome. Your kind comments are truly appreciated, and we hope to see you again soon.
Kind regards,
OKA
Brilliant service .
Brilliant service .. lovely staff . Extremely helpful
25 oktober 2025
Omdöme utan inbjudan
Svar från OKA - Redbrick
Dear Pam,
Thank you for your kind review. We are delighted to hear that you received such helpful and friendly service during your visit. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Feather explosion!
I bought two feather cushion pads. Unfortunately I can’t find my order number and complain but the are the least fit for purpose cushion pad ever.
My living room is constantly covered in feathers. The cushions are spiky with all the feathers sticking out all over them so the cushions have been demoted to the floor. I’ve just gone to take the pad out of the cushion cover and seen that all around the seams of the cushion it is rammed full of feathers fighting their way out. As i’ve taken the pad out of the cover 1000s of feathers have covered my living room
How can a feather cushion pad be so porous, surely the whole purpose is that the fabric hold the feathers inside not allow them to leak through in their 100s.
25 oktober 2025
Omdöme utan inbjudan
Svar från OKA - Redbrick
Dear Customer,
Thank you for bringing this matter to our attention. We are sorry to learn of the issues you have experienced with the feather cushion pads, and we fully appreciate the inconvenience and disappointment this has caused.
We have sent you a secure request through Trustpilot asking for your email address. Once received, a member of our Customer Service team will contact you directly to investigate this further and work towards a suitable resolution.
Kind regards,
OKA
Fabulous Customer Service
I had wanted to make a trip to Redbrick Mills for sometime now and I finally made it there yesterday.
One of the outlets in there is Oka. I was blown away by the level of customer service I experienced there. Jess was the lady's name and she is an absolute credit to your company. Friendly, engaging and really helpful.
My mother was so impressed as well we will for sure go back and buy from you guys again.
Well done Jess and congratulations on a fabulous shop, beautifully curated.
With thanks.
24 oktober 2025
Omdöme utan inbjudan
Svar från OKA - Redbrick
Dear Ian,
Thank you for your fantastic review. We are delighted to hear that your visit to our Redbrick store was such a memorable experience and that you received a warm and attentive level of service. It’s wonderful to know that both you and your mother enjoyed your time with us, and your kind words are truly appreciated.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Cushions
Staff member that served us was very helpful showed us a few different options of cushions we didn't feel under any pressure we went away to think about cushions we returned with 20mins to purchase
8 oktober 2025
Svar från OKA - Redbrick
Dear Susan,
Thank you for sharing your experience. We are delighted to hear that you felt well supported during your visit and were able to explore options at your own pace. It’s wonderful to know that our team helped you find the right cushions, and we truly appreciate your kind feedback.
We look forward to welcoming you back again soon.
Kind regards,
OKA
The young lady who served was charming…
The young lady who served was charming and very friendly. This makes a huge difference
21 oktober 2025
Svar från OKA - Redbrick
Dear Elizabeth,
Thank you for your kind review. We are delighted to hear that your visit to our Redbrick store was met with such warm and friendly service. It is always wonderful to know when our team makes a positive difference to a customer’s experience.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Fantastic showroom and staff
The sales assistant was really friendly and helpful.
The showroom set up is beautiful and full of gorgeous products and inspiration ideas.
21 oktober 2025
Svar från OKA - Redbrick
Dear Maxine,
Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in our Redbrick showroom and that our team made you feel so welcome. It’s lovely to know you found inspiration among our collections, and we truly appreciate your kind feedback.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Great service in store with help with…
Great service in store with help with stock availability, delivery and packing. Great customer service and much appreciated.
19 oktober 2025
Omdöme utan inbjudan
Svar från OKA - Redbrick
Dear William,
Thank you for your kind review. We are delighted to hear that you received such helpful service during your visit, and we truly appreciate your feedback. Providing a positive and seamless experience is very important to us, and it is wonderful to know this was reflected on your visit.
Kind regards,
OKA
Svar från OKA - Redbrick
Dear Odelle,
Thank you so much for your lovely feedback. We’re delighted to hear you’re pleased with the quality of your purchase and truly appreciate you taking the time to share your experience.
Kind regards,
OKA
Striking lamp
Striking lamp, caught my eye straight away. Nice surprise to find it in the sale too. Staff member at the till was brilliant, very good service.
1 oktober 2025
Svar från OKA - Redbrick
Dear Mrs Brew,
Thank you so much for your kind review. We’re delighted to hear you love your new lamp — even better that you found it in the sale! It’s also wonderful to know our Redbrick team provided such great service.
Kind regards,
OKA
Worm friendly service good quality…
Worm friendly service good quality products. They is something for everyone
1 oktober 2025
Svar från OKA - Redbrick
Dear Linda,
Thank you for your lovely review. We’re so pleased to hear you received warm and friendly service at our Redbrick store and are happy with the quality of our products. It’s wonderful to know you feel there’s something for everyone at OKA.
Kind regards,
OKA
Svar från OKA - Redbrick
Dear Jan,
Thank you for your lovely review. We’re so pleased to hear you received excellent service from our friendly Redbrick team and enjoyed the beautifully presented store. Your kind feedback means a lot to us.
Kind regards,
OKA
Staff very helpful and friendly.
13 september 2025
Svar från OKA - Redbrick
Dear Christine,
Thank you for your kind review. We’re so pleased to hear you received such helpful and friendly service from our Redbrick team. Your feedback means a lot to us.
Kind regards,
OKA
Store at Redbrick is a superb addition…
Store at Redbrick is a superb addition for us in the North. The staff were exceptional when we visited and it is really important to be able to touch and feel before committing to newly loved items.
12 september 2025
Svar från OKA - Redbrick
Dear Mr Ashcroft,
Thank you for your lovely review. We’re delighted to hear you enjoyed visiting our Redbrick store and found the team so exceptional. It’s wonderful to know you value being able to see and feel our products in person before choosing your new pieces.
Kind regards,
OKA
Excellent service
28 augusti 2025
Svar från OKA - Redbrick
Dear Noreen,
Thank you for your kind review. We’re delighted to hear you received excellent service from our Redbrick team — your feedback is greatly appreciated.
Kind regards,
OKA
Beautiful products, very friendly and helpful staff.
The staff at the OKA in the Red Brick Mill, Batley are very friendly and helpful. The products are beautiful.
24 juni 2025
Svar från OKA - Redbrick
Dear Margaret,
Thank you for taking the time to share your feedback. We’re so pleased to hear that you enjoyed your visit to our Redbrick store and that the team made you feel welcome.
Kind regards,
OKA
Always a lovely experience
Always a lovely experience visiting the OKA store. Beautiful items and exceptional staff. Thank you 😃
12 augusti 2025
Svar från OKA - Redbrick
Dear Kelsey,
Thank you for your lovely comments. We’re delighted to know you enjoy visiting our Redbrick store and that the team helped make your experience so enjoyable. We truly appreciate your kind words.
Kind regards,
OKA
Bought cushion covers
Bought cushion covers . Initially visited store … let me take them to other departments to match up!! Eventually bought over phone as I couldn’t get on line . Really helpful staff . Lovely cushions too!
4 augusti 2025
Svar från OKA - Redbrick
Dear Judith,
Thank you for your lovely feedback. I’m so pleased to hear our Redbrick team made your experience easy and enjoyable — and that you found the perfect cushions in the end!
Kind regards,
OKA
Gorgeous shop
Gorgeous shop, extremely friendly and helpful ladies. Thrilled to see Oka items physically rather than online ❤️❤️
9 augusti 2025
Svar från OKA - Redbrick
Dear Claire,
Thank you for your lovely review. We’re so pleased to hear you enjoyed your visit to our Redbrick store and that our team made you feel so welcome. It’s wonderful that you could see our pieces in person — we’re thrilled you loved the experience !
Kind regards,
OKA
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