Bought this item at the department In Fenwick store, unfortunately not in their stock. They arranged delivery from the main warehouse at a fee. The item has beautiful craftsmanship. Buying it from th... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All our purchases have now been delivered and they are wonderful. Delivery was perfect. Everything was carefully wrapped and delivered with care. From first purchase to final delivery it has been a... Se mer
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Annie went the extra mile to arrange some wallpaper samples to be available in store for us to view. Her colleagues then assisted us in store over wallpaper sizing. This resulted in a positive pu... Se mer
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Lilly at OKA Fenwick Newcastle was so helpful in giving advice and showing us options. We went for the Thomasin dark bronze table lamp with the Roa Lampshade Vermillion Red. Also bought 2 sofa cu... Se mer
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Företagsinformation
Skrivet av företaget
We’re continuing to make our northern mark - this time in the heart of Newcastle, with a new concession at Fenwick, one of the UK’s most iconic department stores. Located on Fenwick’s renowned furniture floor, the new OKA space will showcase our carefully curated collection of furniture, homeware, textiles, and lighting - all designed to help customers create homes full of character, comfort, and individuality. Keep checking back for updates on our opening plans – or sign up to our emails to be the first to hear about the exciting celebrations we have in store.
Kontaktuppgifter
Northumberland Street 39, NE1 7DE, Newcastle upon Tyne, England, Storbritannien
- 01916 911532
4,8
Utmärkt
47 omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Positive experience
All our purchases have now been delivered and they are wonderful. Delivery was perfect. Everything was carefully wrapped and delivered with care.
From first purchase to final delivery it has been a very positive experience and we will certainly recommend.
26 juni 2026
Svar från OKA - Newcastle
Dear Val,
Thank you so much for taking the time to share your review. We’re delighted to hear that everything went so well from start to finish, and we truly appreciate your kind recommendation.
We’ll be sure to pass your feedback on to the Newcastle team, and we hope to welcome you back again soon.
Kind regards,
OKA
Svar från OKA - Newcastle
Dear Simon,
Thank you for your kind feedback. We’re pleased to hear you received helpful and friendly service during your visit to our Newcastle store.
We’re glad you were happy with your purchase and really appreciate you taking the time to share your review.
Kind regards,
OKA
Efficient friendly and helpful staff.
30 juni 2026
Svar från OKA - Newcastle
Dear William,
Thank you for your kind feedback. We’re pleased to hear the Newcastle team were efficient, friendly and helpful during your visit.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Svar från OKA - Newcastle
Dear Janette,
Thank you for your lovely feedback. We’re delighted to hear you found the team friendly and helpful, and that you’re pleased with our products.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Bought this item at the department In…
Bought this item at the department In Fenwick store, unfortunately not in their stock. They arranged delivery from the main warehouse at a fee. The item has beautiful craftsmanship. Buying it from the image online is tricky, especially specific colours. Not disappointed. Happy with the service and goods from OKA and Fenwick store.
19 juni 2026
Svar från OKA - Newcastle
Dear Customer,
Thank you for taking the time to share your feedback. We’re pleased to hear that the Newcastle Fenwick team were able to help arrange your order and that you’re happy with both the service and your purchase.
We really appreciate your kind comments and hope to welcome you back again soon.
Kind regards,
OKA
Svar från OKA - Newcastle
Dear Customer
Thank you for your lovely feedback. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and that you are happy with your purchase.
Your kind comments are greatly appreciated and will be happily shared.
Best wishes
OKA
Svar från OKA - Newcastle
Dear Jay
Thank you for your lovely feedback. We're so pleased to hear that you received such friendly and helpful service from Lily in our Newcastle store. Your kind comments are greatly appreciated and will be happily shared.
Warm regards
OKA
A lovely shopping experience
A lovely shopping experience. Always inspirational. A good reduction on our new rug and a lovely free gift too. Rug delivered today and looks gorgeous.
28 juni 2026
Svar från OKA - Newcastle
Dear Jules
We are so pleased to hear you had such a lovely shopping experience at our Newcastle concession. It's wonderful to know you are delighted with your new rug and that it looks gorgeous in your home.
We truly appreciate your feedback.
Kind regards
OKA
The team were great
The team were great, and Chris the store manager was very knowledgeable. We felt really welcomed and enjoyed our visit.
26 juni 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Chris
We are delighted to hear that our team made you feel so welcome. It’s wonderful to know that Chris, and the team, provided the care and attention needed to make your visit so enjoyable.
Your feedback means a lot to us and we hope to welcome you back again soon.
Kind regards
OKA
A great experience as the staff member…
A great experience as the staff member was very informative, helpful and friendly. He greatly helped us to make the right choices.
26 juni 2026
Svar från OKA - Newcastle
Dear Barry
We’re delighted to hear you received such fantastic service from our Newcastle concession. It's wonderful to know that Christopher's expertise and dedication made your experience so enjoyable and we will be sure to pass your kind words on to the team.
We truly appreciate your feedback and thank you for your support, and hope that you will visit us again soon!
Warm regards
OKA
Excellent customer service from Izzy
Excellent customer service from Izzy, very helpful in recommending what to buy for my new living room. Items look amazing. Thank you Izzy.
24 juni 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Emily
Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one. It’s wonderful to know that Izzy provided the care and attention needed to make your visit so enjoyable, and we are thrilled that your new items look fantastic in your living room.
We truly appreciate your feedback and do hope to welcome you back again soon.
Best wishes,
OKA
Izzy was very knowledgeable and helpful…
Izzy was very knowledgeable and helpful when I needed help on picking out cushions for my house. Very happy with the customer service I received.
24 juni 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Louis,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Izzy was able to help you choose the perfect cushions for your home and that you were so pleased with the customer service you received.
We'll be sure to pass your kind comments on to Izzy and the Newcastle team, who will be thrilled to know they made such a positive impression.
Thank you again for your support, and we look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
very friendly and knowledgeable staff
very friendly and knowledgeable staff - great shopping experience
13 juni 2026
Svar från OKA - Newcastle
Dear Dr Dawson,
Thank you for taking the time to leave your review. We're delighted to hear that you found our team friendly and knowledgeable, and that you enjoyed your shopping experience with us.
Providing helpful service and expert advice is something we take great pride in, so it's wonderful to know that this made such a positive impression.
Thank you again for your kind feedback and support. We look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
Svar från OKA - Newcastle
Dear Algernon
Thank you for sharing your review and we are pleased that everything went smoothly with your order and delivery.
Your feedback means a lot to us and we hope you will visit us again soon.
Kind regards
OKA
Exceptional staff at OKA in Fenwicks
Having read the positive reviews we can only echo the views of others. In our case it was Lilly who showed what a great asset she is to the company. Patient, friendly and knowledgable with the ability to ‘tune in’ to our taste and help with our choices of rugs and cushions.
Thank you!
18 juni 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Phil
Thank you very much for your lovely review. We’re delighted to hear you received such fantastic service from Lily at our Newcastle concession. We are committed to providing exceptional customer service, and it's wonderful to know that Lily's expertise and dedication made your experience so enjoyable and we hope that you are happy with your choice of cushions and rugs.
Your feedback is greatly appreciated and will be happily shared and we look forward to welcoming you back soon.
Warm regards
OKA
OKA Fenwick Newcastle
Lilly at OKA Fenwick Newcastle was so helpful in giving advice and showing us options.
We went for the Thomasin dark bronze table lamp with the Roa Lampshade Vermillion Red.
Also bought 2 sofa cushions
Great experience and a big Thankyou to Lilly
6 juni 2026
Svar från OKA - Newcastle
Dear John
Thank you for your fabulous review. We’re delighted to hear you received such fantastic service from our Newcastle concession. It's wonderful to know that Lilly's expertise and dedication made your experience so enjoyable.
We truly appreciate your feedback and thank you for your support and we hope that you will visit us again soon!
Warm regards
OKA
Excellent customer service
Izzy, Fenwick Newcastle, went above and beyond; she was knowledgeable, professional and patient as I traipsed back and forth over several days until I decided on my purchase. Because I bought from the shop, Fenwick delivered it for free.
28 maj 2026
Svar från OKA - Newcastle
Dear Angela
We appreciate you sharing your wonderful experience at Fenwick Newcastle. We're so pleased to hear that Izzy was so patient and helpful during your visit and we hope that you are happy with your purchase.
Thank you for your positive feedback and we do hope that you will visit us again soon.
Kind regards
OKA
Great service
Great service. Izzy has been so helpful with all our purchases. All the staff have been most accommodating and the furniture and accessories are wonderful. Can’t wait to take delivery.
1 juni 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Val
We’re delighted to hear you received such fantastic service from our Newcastle concession. It's wonderful to know that Izzy's expertise and dedication made your experience so enjoyable and we will be sure to pass your kind words on to the team.
We truly appreciate your feedback and thank you for your support, and hope that you will visit us again soon!
Warm regards
OKA
Oka Newcastle 5 star service
What a truly great experience dealing with Annie and Chris in this wonderful section within Fenwicks at Newcastle. The service and genuine helpfulness is a breath of fresh air compared to the “robots” now doing customer facing roles. We bought a couple of items but could have happily bought more and will going forward. Brilliant service from start to finish.
31 maj 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear David
Thank you for sharing such a lovely review. We’re delighted to hear you received such fantastic service from Chris and Annie at our Newcastle concession. It's wonderful to know that their expertise and dedication made your experience so enjoyable.
We truly appreciate your feedback and thank you for your support, and hope that you will visit us again soon!
Warm regards
OKA
Annie at the Newcastle branch
Annie at the Newcastle branch handled my order efficiently and clearly in terms of when order would be received.
Very excited to receive my purchase!
31 maj 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Janet
Thank you for your lovely feedback. We're so pleased to hear that you received such friendly and helpful service from Annie in our Newcastle store and we hope that you love your purchase when you receive it.
Your kind comments are greatly appreciated and will be happily shared.
Warm regards
OKA
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