Fantastic service and quality product - we spotted the red version of the lights by chance in OKA in Fenwick. The very helpful staff member arranged our order of two lights - one red and one green. Th... Se mer
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I absolutely love my lamp shade. Classic and class, beautifully made. Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were... Se mer
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I bought an oval dark rattan tray to tidy up bits n pieces on my coffee table. The tray looks beautiful, very classy and sturdy. The staff in OKA Fenwick Newcastle were extremely helpful and friendly.... Se mer
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we bought from Oka in fenwick’s Newcastle ,which is always a very pleasant treat.we bought a couple of beautiful cushion covers just wish I had bought more and the most beautiful Nebsworth mirror.The... Se mer
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Företagsinformation
Skrivet av företaget
We’re continuing to make our northern mark - this time in the heart of Newcastle, with a new concession at Fenwick, one of the UK’s most iconic department stores. Located on Fenwick’s renowned furniture floor, the new OKA space will showcase our carefully curated collection of furniture, homeware, textiles, and lighting - all designed to help customers create homes full of character, comfort, and individuality. Keep checking back for updates on our opening plans – or sign up to our emails to be the first to hear about the exciting celebrations we have in store.
Kontaktuppgifter
Northumberland Street 39, NE1 7DE, Newcastle upon Tyne, England, Storbritannien
- 01916 911532
4,8
Utmärkt
93 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från OKA - Newcastle
Dear Yvonne,
Thank you for your lovely feedback. We're delighted to hear that you received fantastic service from our Newcastle team.
We'll be sure to share your kind words with them, and we hope to welcome you back soon.
Kind regards,
OKA
I absolutely love my lamp shade
I absolutely love my lamp shade. Classic and class, beautifully made.
Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were reimbursed eventually
29 oktober 2026
Svar från OKA - Newcastle
Dear Sheri,
We're delighted that you love your new lampshade and appreciate its beautiful craftsmanship.
We're sorry there was an issue with the payment process and that it took several calls to resolve. We're glad the additional payment was refunded, and we'll share your feedback with the relevant team.
Thank you for your patience and for taking the time to share your experience.
Kind regards,
OKA
Excellent service by staff
27 oktober 2026
Svar från OKA - Newcastle
Dear Hannah,
Thank you for your lovely feedback. We're delighted to hear that our Newcastle team provided such excellent service.
We'll be sure to share your kind words with them, and we hope to welcome you back soon.
Kind regards,
OKA
I bought an oval dark rattan tray to…
I bought an oval dark rattan tray to tidy up bits n pieces on my coffee table. The tray looks beautiful, very classy and sturdy. The staff in OKA Fenwick Newcastle were extremely helpful and friendly. The products are beautifully displayed. A good experience overall.
27 oktober 2026
Svar från OKA - Newcastle
Dear Rose,
It's lovely to hear that your new rattan tray looks so beautiful on your coffee table and that you're pleased with its quality.
We're also delighted that our Fenwick Newcastle team made your visit so enjoyable. We'll be sure to share your kind words with them.
Thank you for your lovely feedback, and we hope to welcome you back soon.
Kind regards,
OKA
Great choice of beautiful products
Great choice of beautiful products and friendly, helpful staff.
26 oktober 2026
Svar från OKA - Newcastle
Dear Mr Kirk
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you enjoyed our beautiful selection of items and found our Fenwick Newcastle team to be so welcoming and supportive. Your kind words mean a great deal to us, and we will be sure to share your feedback with them. We hope to welcome you back again soon.
Warm regards
OKA
Quality lights and fantastic service
Fantastic service and quality product - we spotted the red version of the lights by chance in OKA in Fenwick. The very helpful staff member arranged our order of two lights - one red and one green. They were dispatched earlier than expected and arrived very well packaged. Clear communication from OKA and DPD delivery service throughout. We are delighted our purchase -they are great quality and they look amazing! I would definitely recommend.
23 oktober 2026
Svar från OKA - Newcastle
Dear Customer
Thank you for sharing such a wonderful review. We are thrilled to hear that you had such a positive experience with our team at our Newcastle Fenwick concession, and that your order was processed so smoothly. It is fantastic to know that the communication from both our team and the delivery service met your expectations, and that your new items arrived safely and ahead of schedule. We are delighted that you are so pleased with the quality and appearance of your purchase, and we truly appreciate your kind recommendation.
Best wishes
OKA
Excellent customer service- as always. Thank you
Excellent customer service- as always.
24 oktober 2026
Svar från OKA - Newcastle
Dear Judith
Thank you for your wonderful feedback and continued support. We’re delighted to know our Fenwick Newcastle team continue to make such a positive impression.
Your kind words will mean a great deal to everyone in store, and we look forward to welcoming you back again soon.
Warm regards
OKA
Store assistant Kelly
Store assistant Kelly, in the Oka concession of Fenwicks Newcastle was absolutely excellent. She went above and beyond to ensure we didn’t travel home empty handed and we came away very happy with our framed artwork. Discovering that Oka was in Fenwicks was a highlight of our shopping day!
25 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Elizabeth,
What lovely feedback! We're delighted that discovering OKA at Fenwick Newcastle was such a highlight of your shopping day.
It's wonderful to hear that Kelly went above and beyond to help you find your framed artwork. We'll be sure to pass your kind words on to her.
Thank you for sharing your experience, and we hope to welcome you back soon.
Kind regards,
OKA
Fantastic service from kelly !
Fantastic service from kelly !! Loved my experience in oka Newcastle!!
25 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Newcastle
Dear Negar,
It's wonderful to hear that Kelly made your visit to OKA Newcastle such an enjoyable experience!
We'll be sure to share your lovely feedback with her. Thank you for taking the time to let us know.
Kind regards,
OKA
The sales assistant in Fenwicks
The sales assistant in Fenwicks, Newcastle, was exceptional. She was attentive, cheery and inquisitive. She should be commended. Thank you, Jon & Ella, Western Australia.
19 oktober 2026
Svar från OKA - Newcastle
Dear Jon and Ella,
What lovely feedback to receive, especially from visitors all the way from Western Australia!
We're delighted to hear that you were so well looked after during your visit to Fenwick Newcastle. We'll be sure to pass your kind words on to the team.
Thank you for taking the time to share your experience, and we hope to welcome you back whenever you're next in the UK.
Kind regards,
OKA
Svar från OKA - Newcastle
Dear Val,
We're delighted to hear that you continue to have such positive experiences with our Newcastle team.
Thank you for your kind feedback and continued support. We'll be sure to pass your lovely comments on to the team.
Kind regards,
OKA
The OKA staff in Fenwick Newcastle were…
The OKA staff in Fenwick Newcastle were exceptionally helpful. The product itself is beautiful
17 oktober 2026
Svar från OKA - Newcastle
Dear Gill,
We're delighted to hear that you're so pleased with your purchase and that the Newcastle team looked after you so well.
Thank you for your lovely feedback. We'll be sure to pass your kind words on to the team.
Kind regards,
OKA
You are in a shop as I do not like…
You are in a shop as I do not like ordering on line. You can look and feel the goods before you buy. Mostly I like your style of furniture and accessories and the staff at Newcastle are really helpful
12 oktober 2026
Svar från OKA - Newcastle
Dear barrettirene gmail.com
It is wonderful to hear how much you enjoy visiting our Fenwick Newcastle store and experiencing our products in person. We are delighted that our furniture and home decor suit your taste, and we will be sure to pass along your feedback to the team. Thank you for sharing your experience with us.
Kind regards
OKA
Great
Great, helpful staff. The products are so much more interesting than other products sold locally.
3 oktober 2026
Svar från OKA - Newcastle
Dear Bill
We are delighted to hear that you had such a positive experience with our Newcastle team and enjoyed our unique product selection. Thank you for taking the time to share your kind feedback, and we look forward to welcoming you back again soon.
Kindest regards
OKA
Discovering a new range if home…
Discovering a new range if home accessories that I’ve not seen been.. now I’m hooked!
Cant wait to take my home on a transformative journey so that I cant wait to feel the opulence around my home.
10 oktober 2026
Svar från OKA - Newcastle
Dear Dawn
We are happy to hear that you found our selection of interior decor so inspiring. We hope our collection helps you create the luxurious and comfortable living space you are dreaming of, and we look forward to assisting you throughout your decorating journey.
Kindest regards
OKA
lovely to have an Oka near to home
we bought from Oka in fenwick’s Newcastle ,which is always a very pleasant treat.we bought a couple of beautiful cushion covers just wish I had bought more and the most beautiful Nebsworth mirror.The young lady at the counter was very friendly but she was not allowed to use the till so had to wait for a little while until she was able to contact someone who could but luckily some one was available before our parking ticket ran out . I would have given 5 stars if we were able to pay for our goods as usual .The delivery service is also very good although a little expensive
5 oktober 2026
Svar från OKA - Newcastle
Dear Lesley
Thank you for taking the time to share your feedback. It is wonderful to hear that you enjoyed selecting your new home items and that you were pleased with the friendly service provided by the team, as well as the delivery experience.
At the same time, we sincerely apologise for the delay you experienced at the checkout counter and any stress it caused regarding your parking. We completely understand how frustrating it is to wait to complete a purchase, and your comments have been noted so we can work on improving the experience for our customers. We truly appreciate your support and hope to welcome you back again soon.
Best wishes
OKA
The member of staff that served us was…
The member of staff that served us was very helpful
25 september 2026
Svar från OKA - Newcastle
Dear Mari
Thank you for taking the time to leave such a lovely review. We are delighted to hear that our team member provided you with such attentive and supportive assistance during your visit to our Fenwick Newcastle concession. Your kind feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards
OKA
A local OKA
Thank goodness we have a local OKA retail outlet at Fenwick Ltd, Newcastle, rather than travelling down to Harrogate to visually see products.
I was able to find the exact products I required with the help of a polite sales assistant.
I would like to see a wider choice of products (if available) at OKA Newcastle.
30 september 2026
Svar från OKA - Newcastle
Dear Customer
Thank you so much for your lovely review. We are delighted that having a local concession made your shopping experience more convenient and that you were able to see our range in person. It is fantastic to hear that our team provided such helpful service and assisted you in finding everything you needed.
We also really appreciate your feedback regarding the product selection on display. Suggestions like yours are invaluable to us, and we will certainly share your comments with the relevant teams as we continuously look for ways to improve our local offerings. We look forward to welcoming you back again soon.
Best wishes
OKA
Svar från OKA - Newcastle
Dear Heather,
We’re so pleased to hear that you’re happy with both the service and your new purchase.
Thank you for choosing OKA.
Kind regards,
OKA
Beautiful environment and outstanding service
Excellent staff member have me great advice. Superb communication skills.
28 september 2026
Svar från OKA - Newcastle
Dear Aideen,
We’re delighted to hear that you received such helpful advice during your visit to our Newcastle store.
Thank you for your kind feedback — we’ll be sure to pass it on to the team.
Kind regards,
OKA
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