Ela has been absolutely brilliant at helping me to complete a purchase via the online website. She was super responsive on the chat, answered all my questions and went above and beyond to help with my... Se mer
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Superb team who are incredibly helpful. Helped me with an out of stock item and ensured it was delivered quickly and easily. Would highly recommend!
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Pleased with the goods. Only disappointment was the carriage charge for a split delivery when the reason for this was that not all of the items were in stock for delivery. So either wait 8 weeks... Se mer
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Katie was brilliant. Having deliberate on my choices for so long and surrounded by swatches etc, she gave me the confidence to proceed abd reassurance would fit in my narrow doorway. With visual e... Se mer
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Företagsinformation
Skrivet av företaget
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Kontaktuppgifter
25-29 Spittal Street, SL7 3HJ, Marlow, Storbritannien
- +44 1628 481418
4,8
Utmärkt
150 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service is just how it should…
Customer service is just how it should be. Friendly and engaging
25 oktober 2026
Svar från OKA - Marlow
Dear Ms Woods
Thank you for your kind review. We’re so pleased to hear that you experienced such engaging and helpful service at both our Marlow and Sunninghill stores, and we hope that you love your purchases.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Superb team who are incredibly helpful
Superb team who are incredibly helpful. Helped me with an out of stock item and ensured it was delivered quickly and easily. Would highly recommend!
3 november 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Scott
Thank you for taking the time to share your lovely feedback. We are so pleased to hear that our Marlow team was able to assist you with your order and ensure a quick and smooth delivery. Your support and kind recommendation is greatly appreciated.
Warm regards
OKA
Ela has been absolutely brilliant at…
Ela has been absolutely brilliant at helping me to complete a purchase via the online website. She was super responsive on the chat, answered all my questions and went above and beyond to help with my purchase. Highly recommend OKA & the Marlow team in particular. Thank you, Ela!
3 november 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Josie
We are absolutely delighted to hear about your wonderful online shopping experience. It is fantastic to know that you received such prompt, helpful, and dedicated support from Ela during your purchase. Your kind words are greatly appreciated, and we will be sure to share this lovely feedback with the Ela, and the rest of the Marlow store team.
Best wishes
OKA
Going the extra mile - Oka Marlow
I emailed Oka Marlow to see if they had stock of an item I was after - Thermis Marble Bowl. Ela kindly replied and confirmed Marlow had 1 left she kindly put this on hold for me until I could collect the next day. Friendly and helpful staff make the store! Thank you for all your help Ela!
1 november 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Charlotte,
What lovely feedback! We're delighted that Ela was able to reserve the Thermis Marble Bowl for you and make your shopping experience so straightforward.
It's wonderful to hear that her friendly and helpful service made such a difference. We'll be sure to share your kind words with her and the Marlow team.
Thank you for choosing OKA, and we hope to welcome you back soon.
Kind regards,
OKA
Exceptional customer care and good…
Exceptional customer care and good delivery service
24 oktober 2026
Svar från OKA - Marlow
Dear Olivettispaghetti
Thank you for taking the time to share your experience. We are absolutely delighted to hear that you received outstanding support from our Marlow team and that our delivery service met your expectations.
Your wonderful feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon.
Warm regards
OKA
The girls are so helpful and…
The girls are so helpful and professional , always a pleasure to shop there.
24 oktober 2026
Svar från OKA - Marlow
Dear Susan
We are absolutely delighted to hear that you always have such a wonderful experience shopping with us. It is fantastic to know that our Marlow team's helpful and professional service makes your visits so enjoyable. Thank you so much for sharing your lovely feedback, and we look forward to welcoming you back again soon.
Kind regards
OKA
Very nice store and great salesperson
Very nice store and great salesperson. We bought a selection of products in store, faux flowers and a table lamp and shade.. Love them all
21 oktober 2026
Svar från OKA - Marlow
Dear Guest
We are absolutely delighted to hear that you had such a wonderful experience shopping at our Marlow store and received excellent assistance from our team. It is fantastic to know that you are so pleased with your new lighting and floral pieces, and we hope they bring a beautiful touch to your home. Thank you so much for sharing your lovely feedback.
Kindest regards
OKA
The products are exceptionaly well made…
The products are exceptionaly well made and the staff are so helpful.
18 oktober 2026
Svar från OKA - Marlow
Dear Mr Nisbet,
We're delighted that you're so impressed with the quality and craftsmanship of our products, and that our Marlow team has been so helpful.
Thank you for your lovely feedback. We'll be sure to share your kind words with the team.
Kind regards,
OKA
Svar från OKA - Marlow
Dear Martha,
Thank you for your kind feedback. We're pleased to hear that you received reliable and helpful service from our Marlow team.
We look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
It was refreshing to have such lovely…
It was refreshing to have such lovely customer service, nothing was too much trouble despite my dithering and endless questions. I felt that Katie went over and above to make sure I was completely happ.
19 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Elaine,
We're so pleased to hear that Katie made you feel so well looked after during your visit to our Marlow store.
It's lovely to know she took the time to answer your questions and help you feel confident in your choices. We'll be sure to pass your wonderful feedback on to Katie and the team.
Kind regards,
OKA
Katie was brilliant
Katie was brilliant. Having deliberate on my choices for so long and surrounded by swatches etc, she gave me the confidence to proceed abd reassurance would fit in my narrow doorway. With visual examples of differing looks, she really went above and beyond. Thank you so much Katie
20 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Lorna,
We're delighted to hear that Katie helped you feel confident in your choices and made the decision-making process easier.
It's wonderful to know her advice and attention to detail made such a difference. We'll be sure to pass your lovely feedback on to Katie and the Marlow team.
Thank you for choosing OKA, and we hope you enjoy your new pieces.
Kind regards,
OKA
Katie and Eloise were both so helpful…
Katie and Eloise were both so helpful with our most recent purchase and the staff at Marlow OKA always go above and beyond to help!
10 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Rachel,
It's wonderful to hear that Katie and Eloise looked after you so well and that you continue to have such positive experiences with our Marlow team.
We'll be sure to pass your lovely feedback on to them both. Thank you for your continued support, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Huge thanks to amazing Katie at OKA Marlow
Katie supported me with the purchase of mirrored panels and a coffee table for a client project and she couldn’t have been more helpful or patient. What’s more, the products themselves have delighted my clients who have repeatedly told me how much pleasure both products have given them and how much character they have added to the room . Thank you so much!
24 augusti 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Laura,
What wonderful feedback to receive. We're delighted that Katie was able to support you with your client project and that the finished pieces have been such a success.
It's especially lovely to hear how much your clients are enjoying them. We'll be sure to pass your kind words on to Katie and the Marlow team.
We look forward to helping you with future projects.
Kind regards,
OKA
Very good customer service
Oka in Marlow were really helpful on the phone, sourcing and then posting some cushions out to me. Great service and very quick delivery. Thanks very much Katie
13 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Joanna,
We're so pleased Katie was able to help you find the cushions you were looking for and arrange delivery so quickly.
We'll be sure to pass your lovely feedback on to Katie and the Marlow team, and we hope you enjoy your new cushions.
Kind regards,
OKA
Great experience
Fiona was an exceptional sales assistant. She answered all my questions knowledgeably and when unsure went to the manager to ensure she was giving correct advice. She sourced fabric samples to assist me choosing what finish I wanted and allowed me plenty of time to reflect on the purchase. Thank you!
15 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Jane,
We're delighted to hear that Fiona looked after you so well during your visit to our Marlow store.
It's lovely to know she took the time to help you make the right choice without feeling rushed. We'll be sure to pass your kind feedback on to Fiona and the team.
Kind regards,
OKA
Extremely helpful staff and a very…
Extremely helpful staff and a very lovely showroom. Delivery was within a few days and a follow up call came very soon after to check everything was as it should be. Top service all round.
10 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Laura
We are delighted to hear that you enjoyed visiting our Marlow showroom and experienced such helpful service from our team. It is fantastic to know that your order arrived so quickly and that our post-delivery follow-up met your expectations. We truly appreciate your kind feedback and hope that you will visit us again soon.
Warm regards
OKA
I have asked this evening for Oka to…
I have asked this evening for Oka to help me with cushion and lamp and shade choices.
I have been blown away by their help,guidance and professionalism.
Well done Lovely Katie and Eloise,and well done Oka.
Always the best for products and customer help.
12 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Alison
Thank you for your fantastic feedback. We are thrilled to hear that you received such wonderful guidance and support when choosing your home accessories. It is lovely to know that Katie and Eloise provided such exceptional professionalism and help, making your experience so positive. We truly appreciate your continued support and look forward to assisting you again soon.
Kindest regards
OKA
5 star all round experience
This was my first visit to the Marlow shop and also my first purchase from OKA. Very satisfied on both counts and the side table was exactly what I was looking for.
Great in-store service as well
We’ll done Marlow staff!
3 oktober 2026
Svar från OKA - Marlow
Dear John
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your very first visit to our Marlow store and your initial purchase with us were such a success. It is fantastic to know that the side table fits your home perfectly and that our team provided such great service during your visit. We will be sure to pass along your compliments to the store team, and we hope to welcome you back again soon.
Best wishes
OKA
Eloise helped us put together the…
Eloise helped us put together the floral arrangement we purchased earlier. You can tell she genuinely loves what she does. Such a sweet and talented person!
4 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Khadeeja,
We’re so pleased to hear that Eloise was able to help with your floral arrangement.
It’s lovely to know her passion and talent shone through, and we’ll be sure to pass your kind feedback on to her and the Marlow team.
Kind regards,
OKA
Lovely things in store, but no stock
Lovely things in store, but no stock and then ridiculous delivery fees for ordering online or into store.
4 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Marlow
Dear Christopher
We appreciate you sharing your observations about the store stock levels, and will pass your comments to the relevant teams for review. We are also sorry to hear of your disappointment regarding our delivery charges. We understand your comments and appreciate that the pricing structure may not always feel proportionate, our charges are based on several factors.
Thank you for taking the time to share your feedback.
Kind regards
OKA
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