The Froxfield shop is run by morons who :- Don’t know the price of anything Have very little product knowledge Just want to get a sale at any price Are not commercially minded Get... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Oka Froxfield hoping to find the perfect lamp for our living room, and we were so impressed with the service we received. Everyone was incredibly friendly and helpful, and I think we had th... Se mer
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I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop. I spoke to Sandra would couldn’t have been more friendly and accommodating and reserv... Se mer
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As soon as I walked into the store, Bethany was so helpful and knowledgable - patiently listening to me waffle on about my colour and design dilemmas! She gave me some practical advice about colours a... Se mer
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Företagsinformation
Skrivet av företaget
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Kontaktuppgifter
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Storbritannien
- +44 1488 684250
4,8
Utmärkt
229 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service, Anne & Beth were amazing!
6 november 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear Jason
Thank you for your lovely feedback. We are delighted to hear that you received such wonderful assistance during your recent visit.
We will be sure to pass your kind words on to the team members who assisted you, and we hope to welcome you back again soon.
Best regards
OKA
Avoid this company at all costs!!!!
The Froxfield shop is run by morons who :-
Don’t know the price of anything
Have very little product knowledge
Just want to get a sale at any price
Are not commercially minded
Get in a flap at the slightest issue and almost go to pieces.
OKA Only achieves its “premium” status by charging exorbitantly for what are fairly run of the mill products. It would do far better as a business to reduce prices by 25% and would then sell at least 100% more than it currently does. It’s also depressing that they would rather send damaged stock to landfill than to offer it at highly discounted prices.
Generally the brand is to be avoided - there’s much better quality and much lower prices available elsewhere.
25 oktober 2026
Svar från OKA - Froxfield
Dear Mr Mannings
We are very sorry to hear of your disappointing experience at our Marlborough store. We appreciate you taking the time to share your perspective with us and should you require any assistance, please do reach out to our customer service team who would be happy to help.
Kind regards
OKA
Very helpful staff
25 oktober 2026
Svar från OKA - Froxfield
Dear Customer
We’re thrilled that you enjoyed your shipping experience at our Marlborough store and received friendly and helpful service from the team.
Thank you for taking the time to share your feedback and we hope that you are happy with your purchase.
Warm regards
OKA
Very helpful team in store in…
Very helpful team in store in marlborough and great quality products
24 oktober 2026
Svar från OKA - Froxfield
Dear LS
We’re delighted to hear that you had such a positive experience with our Marlborough team and that you are pleased with the excellent quality of our items.
Thank you for taking the time to share your lovely feedback. We will be sure to pass your kind words on to the store team.
Warm regards
OKA
Friendly and efficient team Debbie and…
Friendly and efficient team Debbie and Anne extremely helpful
28 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear Clare
We are so pleased to hear that you received such friendly and efficient service during your recent visit to our Marlborough team. It is wonderful to know that Debbie and Anne were so helpful, and we will be sure to pass your lovely feedback on to them. Thank you for taking the time to share your experience.
Kind regards
OKA
I have had a great experience at Oka…
I have had a great experience at Oka Marlborough with Debbie and Beth. Debbie has assisted me a number of times and each time her help has been invaluable.
23 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear SP
We are so pleased to hear about your wonderful experiences at our Marlborough store. It is lovely to know that Debbie and Beth have provided such invaluable assistance during your visits, and we will be sure to pass your kind feedback on to them. We look forward to welcoming you back again soon.
Kind regards
OKA
Bethany is always outstanding
Bethany is always outstanding. She is incredibly attentive without being pushy. She makes visits to the Froxfield shop a real joy.
Joanna
20 oktober 2026
Svar från OKA - Froxfield
Dear Joanna
It is incredibly rewarding to hear that your visits to our Marlborough store are always made so joyful by the attentive and thoughtful service you receive.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Warm regards
OKA
We visited Oka Froxfield hoping to find…
We visited Oka Froxfield hoping to find the perfect lamp for our living room, and we were so impressed with the service we received. Everyone was incredibly friendly and helpful, and I think we had the pleasure of speaking to the whole team – Tracey, Sandra and Beth. They helped me find the perfect shade for our lamp, and nothing was too much trouble. One of the team even offered to carry our purchases to the car, held the door open for us and went out of their way to make sure we were looked after. It was such a lovely shopping experience, and we couldn’t have asked for better service. We’ll definitely be returning.
25 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear Alexandra,
What a wonderful review! We're delighted that Tracey, Sandra and Beth made your visit to Froxfield so memorable and helped you find the perfect lampshade for your living room.
It's especially lovely to hear about the thoughtful little touches that made your experience so special. We'll be sure to share your generous feedback with the whole team.
Thank you for your kind words, and we look forward to welcoming you back soon.
Kind regards,
OKA
Love Oka Foxfield we always get a warm…
Love Oka Foxfield we always get a warm welcome from Debbie. She is super helpful and polite.
23 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear Customer,
It's lovely to hear that Debbie always makes you feel so welcome when visiting our Froxfield store.
We'll be sure to pass your kind words on to her and the team. Thank you for your continued support, and we look forward to seeing you again soon.
Kind regards,
OKA
Total Failure
You say we’ve purchased something but we haven’t, we wanted to view an item at the Marlborough shop, we called to check that the item was there but got no reply, after several failed attempts we contacted the Guildford shop who tried to contact Marlborough but they failed as well so we’ll probably now deal with John Lewis
22 oktober 2026
Svar från OKA - Froxfield
Dear Andrew,
Thank you for your review. We are sorry to hear that you were unable to reach our Marlborough store despite several attempts.
We appreciate how disappointing this must have been when you were trying to confirm an item before making the journey. We can see that the store has since been in contact with you, and we hope they have been able to assist with your enquiry.
Kind regards,
OKA
Excellent help including transporting…
Excellent help including transporting items to my car
17 oktober 2026
Svar från OKA - Froxfield
Dear Leslie,
We're delighted to hear that the Froxfield team looked after you so well and were happy to help with your purchases.
Thank you for your kind feedback. We'll be sure to pass it on to the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Svar från OKA - Froxfield
Dear Andrew,
We're delighted to hear that you had such a positive experience at our Froxfield store.
Thank you for your lovely feedback. We'll be sure to pass your kind words on to the team and hope to welcome you back again soon.
Kind regards,
OKA
The staff were very helpful and the…
The staff were very helpful and the Froxford store is so beautifully set out. What is not to love.
16 oktober 2026
Svar från OKA - Froxfield
Dear Sarah,
What lovely feedback to receive! We're delighted that you enjoyed your visit to our Froxfield store and that the team made such a positive impression.
We'll be sure to pass your kind words on to them, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Delighted with my purchase and…
Delighted with my purchase and impressed by the excellent customer service.
15 oktober 2026
Svar från OKA - Froxfield
Dear Mrs Hadfield,
We're so pleased to hear that you're happy with your purchase and had such a positive experience with our Froxfield team.
Thank you for your kind feedback. We'll be sure to pass it on to the team.
Kind regards,
OKA
Hungerford branch
My first time visiting the Hungerford branch. The young lady who served me was extremely helpful and pleasant, thank you : )
9 oktober 2026
Svar från OKA - Froxfield
Dear Mrs Bainbridge
Thank you for taking the time to share your feedback following your recent first visit to our Marlborough store. It is wonderful to hear that Bethany provided such pleasant and supportive service during your time with us. We truly appreciate your kind words and hope to welcome you back again soon.
Kindest regards
OKA
Fantastic store...beautiful and peaceful to look around. Visited the Marlborough store...what a…
Visited the Marlborough store...what a fantastic shop! The staff were friendly &
I saw some beautiful cushions but needed more, so Tracey very kindly sourced some more from Marlow (which were equally helpful) & with the help of Angela & Jane They honoured the sale price, to save me having to go back next week! Excellent service! And thanks so much.
Thanks so much
13 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear Joanna
Thank you for sharing such a wonderful review. It is fantastic to hear how helpful our team was in tracking down the additional cushions from another store and ensuring you received the promotional pricing right away. Delivering seamless, thoughtful service is always the goal, and your warm feedback truly means a lot. We hope you enjoy your lovely new additions!
Kind regards
OKA
Showroom staff were kind
Showroom staff were kind, gentle, knowledgable and helpful. I found exactly what I needed in the shop, and they helped me load my car, taking care with the car and contents as well as the furniture I had bought. Wonderful!
10 oktober 2026
Svar från OKA - Froxfield
Dear Clarke
Thank you for your wonderful feedback. We are delighted to hear that our Marlborough team was so helpful and attentive, ensuring your new furniture and vehicle were handled with such great care. It is fantastic to know you found precisely what you were looking for, and we look forward to welcoming you back again soon.
Warm regards
OKA
Angela and Debbie were incredibly…
Angela and Debbie were incredibly helpful with my choices of faux flowers for my own store; they were both friendly and knowledgeable, thank you.
Rose Webster
Spirit Fashion - Devizes
8 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Froxfield
Dear Rose
We are happy to hear that Angela and Debbie provided such knowledgeable assistance and friendly service while helping select items for your boutique. We appreciate your positive feedback and are glad you had a great experience with us. We wish your store every success!
Kindest regards
OKA
I’m find that everyone very helpfully…
I’m find that everyone very helpfully in the Oka near
4 oktober 2026
Svar från OKA - Froxfield
Dear Anne
We’re so pleased to hear that you enjoyed your visit to our Marlborough store. We’ll be sure to pass your feedback to the team.
Kind regards
OKA
Fantastic shop.
Fantastic shop.
Staff member who served me was so lovely, polite and helpful. Thank you so much!
2 oktober 2026
Svar från OKA - Froxfield
Dear Helen
We are so pleased to hear that you had such a wonderful visit to our Marlborough store. It is delightful to know that the team member who assisted you was so courteous and attentive. We truly appreciate you taking the time to share your lovely feedback, and we look forward to welcoming you back again soon.
Kind regards
OKA
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