Buying a carpet at their shop in Broadway, Charlotte the assistant checked to see if the carpet was to be included in their forthcoming sale….unfortunately it wasn’t. However a couple of days later we... Se mer
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Det här tycker kunderna
Broadway- helped by an amazing chap called Paul. Couldn’t have been more helpful. Nothing was too much trouble. He made great suggestions and followed up with delivery information. Excellent service!
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My experience with OKA at the weekend was absolutely perfect due to Polina Anastasova, This lady was most helpful polite and very knowledgable. My shopping trip was very pleasurable. So rare to fin... Se mer
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I called in to buy some lovely green glasses that had been put aside for me and decided to buy a diffuser for my friends birthday . The staff went out of their way to be helpful and even offered to g... Se mer
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Företagsinformation
Skrivet av företaget
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Kontaktuppgifter
46 High Street, WR12 7DT, Broadway, Storbritannien
- +44 1386 859631
4,8
Utmärkt
351 omdömen
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Buying a carpet at their shop in Broadway
Buying a carpet at their shop in Broadway, Charlotte the assistant checked to see if the carpet was to be included in their forthcoming sale….unfortunately it wasn’t. However a couple of days later we had a message to say £299 had been refunded as it was now included in the sale. Obviously we were delighted. Thank you.
31 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Brian
Thank you for sharing your experience. We are pleased to hear that Charlotte was able to assist you with a refund once the rug was included in the sale. It is wonderful to know that this unexpected update brought you such satisfaction. We appreciate your kind feedback regarding our service.
Kind regards
OKA
Helpful staff in my local Oka branch
Helpful staff in my local Oka branch, Broadway. Sarah,Polly and Claire
26 oktober 2026
Svar från OKA - Broadway
Dear Mrs McDonald
Thank you for sharing your feedback. We are delighted to hear that you received such helpful assistance during your visit to our Broadway store. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Warm regards
OKA
Staff were excellent
Staff were excellent - some pictures were not in stock so they let us have the ones on display.
1 november 2026
Svar från OKA - Broadway
Dear Mrs Massey
We are so pleased to hear you had such a positive experience with our Broadway store and the team was able to assist you so well. We greatly appreciate your feedback and hope that you will visit us again soon
Kind regards
OKA
The store at Broadway is a lovely place…
The store at Broadway is a lovely place to go and browse around.
Staff were helpful. Car park very convenient too
31 oktober 2026
Svar från OKA - Broadway
Dear Remeo
We are so pleased to hear that you enjoyed browsing our Broadway store. It is wonderful to know that our team was helpful and that you found the convenient parking beneficial to your visit. Thank you for taking the time to share your kind feedback, and we look forward to welcoming you back soon.
Best wishes
OKA
Beautiful showroom
Beautiful showroom, Polina was very helpful and our order was delivered promptly and very well packaged. Quality products.
Would prefer a signed for delivery next time.
28 oktober 2026
Svar från OKA - Broadway
Dear JH
Thank you for sharing your feedback. We are pleased to hear that you enjoyed your visit to our Broadway showroom and received such friendly and helpful service from Polina. We are also glad that your parcels were carefully packaged and you received prompt delivery. We appreciate your support and hope you enjoy your new purchases.
Kindest regards
OKA
Broadway- helped by an amazing chap…
Broadway- helped by an amazing chap called Paul. Couldn’t have been more helpful. Nothing was too much trouble. He made great suggestions and followed up with delivery information. Excellent service!
24 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Helen,
What wonderful feedback for Paul! We're delighted that his thoughtful suggestions, attention to detail and helpful communication made your visit to our Broadway store such a positive experience.
We'll be sure to share your lovely comments with him and the team. Thank you for taking the time to recognise his excellent service.
Kind regards,
OKA
My experience with OKA at the weekend…
My experience with OKA at the weekend was absolutely perfect due to Polina Anastasova, This lady was most helpful polite and very knowledgable.
My shopping trip was very pleasurable.
So rare to find during these hard times. Thank you.
31 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Amanda,
What wonderful feedback! We're delighted that Polina made your visit to our Broadway store such an enjoyable experience.
It's lovely to hear that her knowledge, kindness and attentive service made such a difference. We'll be sure to share your generous comments with her.
Thank you for taking the time to recognise her efforts, and we look forward to welcoming you back soon.
Kind regards,
Loved my cordless table lamp
Loved my cordless table lamp, wine glasses and paperweight. Brilliantly packed, too.
27 oktober 2026
Svar från OKA - Broadway
Dear Judy,
It's wonderful to hear that you're so happy with your new lamp, wine glasses and paperweight.
We're also delighted that everything arrived safely and was so well packaged. Thank you for your lovely feedback, and we hope you enjoy your beautiful new additions.
Kind regards,
OKA
Very helpful staff
I called in to buy some lovely green glasses that had been put aside for me and decided to buy a diffuser for my friends birthday . The staff went out of their way to be helpful and even offered to gift wrap the diffuser which they did beautifully using gorgeous paper and ribbons.
I left a very happy customer 😄
25 oktober 2026
Svar från OKA - Broadway
Dear Nikki,
What lovely feedback! We're delighted that our Broadway team made your visit so special.
It's wonderful to hear that they went the extra mile with the beautiful gift wrapping. We hope your friend loves the diffuser!
Thank you for your kind words. We'll be sure to share them with the team, and we look forward to welcoming you back soon.
Kind regards,
OKA
Unfortunately our recent experience…
Unfortunately our recent experience with delivery of 5 items from OKA - with their delivery service provided by AIT delivery - means we will never buy a piece from OKA that needs delivering again - appalling.
We have bought furniture from OKA before and had a good white gloved service - what have you done - this delivery company does you no service at all.
I have spoken to the Broadway shop.
29 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Deborah
We are incredibly sorry to hear about the disappointing delivery experience you had with your recent order. It is disheartening to learn that the service provided by our delivery partner fell so short of the high standards you have previously enjoyed and rightfully expect from us. We appreciate you taking the time to share your experience and for contacting our Broadway store to make us aware of this situation.
Kind regards
OKA
Sarah in the Broadway
Sarah in the Broadway, Cotswolds was extremely helpful. She kept our packaging safe until we finished our shopping, checked the contents with us before we left and also repacked the contents. Great customer service
23 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Richard
Thank you for sharing such wonderful feedback about your recent visit to our Broadway store. We are absolutely delighted to hear that you received such attentive and helpful assistance, from keeping your purchases secure while you shopped to carefully checking and repacking everything before you departed. Providing exceptional care is very important to us, and we will be sure to pass your lovely comments along to Sarah, and the wider team. We look forward to welcoming you back again soon.
Best wishes
OKA
Helpful staff
26 oktober 2026
Svar från OKA - Broadway
Dear Catherine
Thank you for taking the time to leave your review. We're delighted to hear that you found the team at our Broadway store helpful during your visit.
We really appreciate your feedback and will be sure to share your kind comments with the team. Thank you for your support, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Excellent service from the staff at the…
Excellent service from the staff at the Broadway store as always. We shall be returning again soon. Delighted with our nee Roxanna rug.
24 oktober 2026
Svar från OKA - Broadway
Dear Customer
We are so pleased to hear that you had such a wonderful experience at our Broadway store and are delighted with your beautiful new rug.
It is fantastic to know that our team looked after you so well, and we will be sure to pass your kind comments on to them. We truly appreciate your support and look forward to welcoming you back again very soon.
Best wishes
OKA
Sarah was excellent
Sarah was excellent - so helpful with advice and very personable.
26 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Catriona
We are absolutely delighted to hear that you received such helpful advice and warm, friendly service during your recent visit to our Broadway store. Thank you so much for taking the time to share this wonderful feedback, which we will gladly pass along.
Kindest regards
OKA
Excellent customer experience
Excellent customer experience, knowledgeable & friendly staff
24 oktober 2026
Svar från OKA - Broadway
Dear Marcella
Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear that you had such a wonderful experience in our Broadway store.
Your kind words mean a great deal to us, and we will be sure to pass your lovely comments along to the team. We look forward to welcoming you back again in the near future.
Best wishes
OKA
The attention to detail staff very…
The attention to detail staff very helpful and fully advised including delivery. Will certainly shop again with Oka
24 oktober 2026
Svar från OKA - Broadway
Dear Sue
Thank you so much for your wonderful feedback. We are delighted to hear that our Broadway team provided such attentive and helpful guidance throughout your purchase and delivery process. It is fantastic to know you had such a positive experience, and we truly look forward to welcoming you back again in the future.
Best wishes
OKA
Sarah and colleagues at the Broadway…
Sarah and colleagues at the Broadway store are always extremely helpful when we go in, making the shopping experience enjoyable. It’s one of our first go-to shops for furniture and cushions!
27 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Rebecca
We are so pleased to hear that you always receive such helpful service at our Broadway store and that it makes your shopping experience so enjoyable. It is wonderful to know we are one of your top choices for furniture and cushions, and we look forward to welcoming you back again soon.
Kindest regards
OKA
Excellent customer service in Broadway
Popped in to Broadway branch to buy some lamps but they did not have the lampshades in stock. Sayaka who was training and Asst Manager Poli went out of their way to assist us and locate shades at another branch and arranged for a code to be sent for us to pay for them. Both were extremely helpful and pleasant. When we received the code it was telling us that the shades were out of stock so we popped back in to the store the next day to to try to resolve. Again Sayaka was really helpful and assisted by another staff member, perhaps the manager but didn’t get a name sorry, they phoned the other branch and after a couple of attempts by the other branch to send the code we were able to pay. We have now received the shades and are very happy with them and the lamps. The staff in Broadway were all lovely and couldn’t have been more helpful.
17 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Broadway
Dear Mary,
What lovely feedback! We're delighted that our Broadway team went above and beyond to help you find the lampshades you wanted.
We appreciate your patience while everything was arranged, and it's wonderful to hear that you're now so happy with your lamps and shades.
Thank you for recognising the team's dedication and helpfulness. We'll be sure to share your kind words with them.
Kind regards,
OKA
Good servicr
I visited specifically to purchase faux flowers. Almost immediately I found someone to help with the selection process. I was able to leave my purchase until I was ready to leave Broadway later in day. Sad that they are closing.
22 oktober 2026
Svar från OKA - Broadway
Dear Mary,
Thank you for your lovely feedback. We're delighted that our Broadway team helped you choose your faux flowers and made your visit so convenient.
We'd also like to reassure you that our Broadway store is not closing. The sale sign relates to the building itself, rather than OKA.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Fab shopping experince in a beautiful…
Fab shopping experince in a beautiful cotswold house.
19 oktober 2026
Svar från OKA - Broadway
Dear Susanna,
We're so pleased to hear that you enjoyed your visit to our Broadway store.
It's lovely to know the beautiful surroundings made your shopping experience even more special. Thank you for your kind feedback, and we hope to welcome you back again soon.
Kind regards,
OKA
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