I've been a customer for quite a while and I've always been happy with the contents of the box but the November one has left me feeling deflated why are there only 10 snacks instead of 15 but no redu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The subscription box is fantastic, the items are all great and I love that the box includes snacks I ordinarily might not have thought to buy, with a good balance between sweet and savoury. I shared s... Se mer
I ordered a couple of mixed snack boxes and they have arrived promptly. However, they were both exactly the same (in fairness this possibility is clearly stated on the website) and each was missing an... Se mer
Företaget har svarat
Originally, the package was delayed and wouldn't be arriving until two days later. I was a little disappointed, but I understood it wasn't their fault. However, the package was delivered the next day,... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Oisoy is a shop for people who love cooking and eating Asian food and snacks! We are your online supermarket that stocks all the must-have cupboard staples and the latest trending Asian ingredients – delivered straight to your door! We like to keep cooking Asian food as simple as possible by doing all the leg work of sourcing and stocking all the ingredients you’ll need to create your best Asian dishes every time! We also pride ourselves on sourcing our products at the lowest possible prices, ensuring you get the best value.
Kontaktuppgifter
Unit 2 Southmill Trading Centre, CM23 3DY, Bishops Stortford, Storbritannien
- hello@oisoy.com
- oisoy.com
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reduction
I've been a customer for quite a while and I've always been happy with the contents of the box but the November one has left me feeling deflated why are there only 10 snacks instead of 15 but no reduction in price.

Svar från Oisoy
Exceptional Service & Delicious Snacks
I don’t usually write reviews, but this 3-month snack box subscription was such a positive experience that I had to share. The website noted that customs charges were the customer’s responsibility, so I wasn’t surprised—though they were higher than expected, which led me not to renew after the trial.
The first box arrived quickly with a great mix of sweet and savoury snacks, plus a lovely leaflet describing each item. I canceled through my account but emailed to confirm, and the co-founder responded promptly and kindly.
There was a delay with the second box, during which they discovered a system error behind the customs charges. What really stood out was that I didn’t need to push for updates or request any action—the owner took a proactive approach, kept me informed, handled everything smoothly and rectified the error. The whole experience made the treat even sweeter. The customer service was exceptional—fast, reliable, and genuinely caring.
If I lived in the UK, I’d happily continue the subscription. I’ll definitely recommend it to my friends there—a truly wonderful experience!

Svar från Oisoy
Outstanding Chinese food
O utstanding Chinese food. Lovely atmosphere and exceptional service. Mr Li and his team go above and beyond to ensure their patrons have an unforgettable experience. If you are anywhere near Sheffield, this is a restaurant you should not miss. Easy parking adjacent in the New Era Development.

Svar från Oisoy
Enjoyed my Oisoy box
Enjoyed my Oisoy box. The box looked good and was a great range of delicious treats!

Svar från Oisoy
Love my snack box!
Love my snack box! Has such a great choice of new things to try and like that it comes with a leaflet of information. Can’t wait for my next box to arrive!

Svar från Oisoy
Amazing products
The subscription box is fantastic, the items are all great and I love that the box includes snacks I ordinarily might not have thought to buy, with a good balance between sweet and savoury. I shared some with colleagues at work and they went down a treat! The magazine was a really nice touch too, lots of super informative content. It’s great that the boxes are themed so there’s lots of variety. Everything came packaged very neatly, you can tel that a lot of thought has gone into the presentation and overall customer experience.
Honest review
Everything I ordered was more than what I had expected, it was my first time ordering from here and I went all out and I tell you it was worth it all. 1 item was unavailable but I’m perfectly okay with that. I would definitely order again for sure

Svar från Oisoy

Svar från Oisoy
Excellent shopping experience
Prompt response to email enquiry & very prompt delivery, couldn’t have been easier 👍

Svar från Oisoy
Good prices and excellent delivery.
Everything was well packed and delivered as ordered. Even some additional gift items. Very good prices. Happy to recommend.

Svar från Oisoy
Easy to navigate website
Easy to navigate website, quick dispatch and prompt delivery.
Inclusion of a couple of samples/treats is an added bonus

Svar från Oisoy
Great selection
Great selection a good price, delivered on the same day they said it would be. Definitely recommend

Svar från Oisoy

Svar från Oisoy
Great Experience!
Originally, the package was delayed and wouldn't be arriving until two days later. I was a little disappointed, but I understood it wasn't their fault. However, the package was delivered the next day, even more surprising on a Sunday! When I did get the package it was wonderfully wrapped and was exactly what I ordered. Great experience, I will definitely be ordering from Oisoy again!

Svar från Oisoy
Great snacks and even better customer service
I ordered a couple of mixed snack boxes and they have arrived promptly. However, they were both exactly the same (in fairness this possibility is clearly stated on the website) and each was missing an item. I have contacted the company about the latter and they have rectified the issue swiftly and even threw in a few extras as an apology, which I am really grateful for. I could have dropped them a star for the issues but they have fixed them and went above what was expected so this is a 5 star experience for me.

Svar från Oisoy
Fantastic experience
Fantastic experience.
The staff were amazing! Everything was packed great no issues, always include a freebie. I can’t get enough of the products they sell. Thank you Oisoy!

Svar från Oisoy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







