Have used a number of Halal delivery companies and thought I would give Happiroo a go. The delivery date options are very good and it was delivered promptly yesterday. The meats were well packaged... Se mer
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Det här tycker kunderna
As a first purchase I was impressed with the communication, delivery and quality of the items. I would definitely buy from them again and would recommend this company if you need your halal meat etc d... Se mer
Ordered groceries and meats the time I got delivered all the meats went off bloods all over the box. I returned the item NO REFUND RECEIVED bad customer service
Företaget har svarat
Masha'Allah, brilliant service and delivery. Everything was fresh. Thank you Happiroo for this seamless transaction. And thanks to Tayubb and the team at Happiroo. Will order again in the future.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Online Asian Grocery. Foreign, exotic, halal products to your door in as little as 2 hours.
Kontaktuppgifter
SM1 4RA, London, Storbritannien
- info@happiroo.co.uk
- happiroo.co.uk
Ordered groceries and meats the time I…
Ordered groceries and meats the time I got delivered all the meats went off bloods all over the box. I returned the item NO REFUND RECEIVED bad customer service
5 april 2022
Omdöme utan inbjudan
Svar från Happiroo
Hi Mohammed, can you stop trolling. We have given you a detailed answer and you writing these fake reviews repeatedly will not take you anywhere.
Thank you
Bad Experience.
Bad Experience.
I ordered fresh meat and chicken from them.
They first charged me and send me the delivery details but the order never made it to me.
When I contacted them they gave me all the fake delivery stories and finally they declined my delivery and refunded my money without any regrets.
21 mars 2022
Omdöme utan inbjudan
Svar från Happiroo
Thank you Obaid for sharing how you felt. Firstly, we did speak privately about this and thought the matter was resolved back in January.
Let me explain what had happened. A business runs with multiple peoples and partners. Peoples which are staff can be trained to give best services, however when you have partners you have to liaise with them.
The courier company at the time that damaged the parcel discovered fresh meat and immediately disposed it as pretty much all courier companies don't cover protection on perishable items see their policy (https://www.dhl.com/content/dam/dhl/local/gb/dhl-parcel/documents/pdf/gb-parcel-uk-claims-policy.pdf on P.G.8). Them being our partner and not us we were not able to ask them and complain like we wanted to as their policy is clear. To partner with a company that takes full responsibility for perishable items, delivery with a refrigerated van and protection will cost you more than your order.
We still gave you a refund knowing that we lost the order, customer and issued money that we never made on that order. As well as apologising and accepting that it is not your fault but still finding the need to leave a review like this is interesting.
However, if you still think we are bad we will ask you to place an order and we will make sure that this time your experience is nothing below a 5 star.
Thank you
Sham
As a first purchase I was impressed…
As a first purchase I was impressed with the communication, delivery and quality of the items. I would definitely buy from them again and would recommend this company if you need your halal meat etc delivered.
18 mars 2022
Omdöme utan inbjudan
Very pleased!!
Have used a number of Halal delivery companies and thought I would give Happiroo a go. The delivery date options are very good and it was delivered promptly yesterday.
The meats were well packaged and look to be excellent quality. I had some of the lambs liver yesterday and have to say it was great!!
The only thing missing was a note inside listing the items ordered, but that is just a small criticism.
I would have no hesitation in ordering from Happiroo again.
Thank you for an excellent service.
9 mars 2022
Omdöme utan inbjudan
Happiroo are amazing i cannot recommend…
Happiroo are amazing i cannot recommend them enough first class meats first class service i will definately be a regular customer excellent value for money well done happiroo
26 februari 2022
Omdöme utan inbjudan
Brilliant service.
Masha'Allah, brilliant service and delivery. Everything was fresh. Thank you Happiroo for this seamless transaction. And thanks to Tayubb and the team at Happiroo. Will order again in the future.
23 februari 2022
Omdöme utan inbjudan
Svar från Happiroo
Jazak'Allah for your kind words
Pleased Customer
It was my first order I had a great experience.
The meat is very fresh, clean not smelly & the potatoes were fresh too
The prices are reasonable
Customer service is great too, I will definitely order more
Thank you for the great products
27 januari 2022
Omdöme utan inbjudan
Svar från Happiroo
Your Amazing! Thank you
Happy with Happiroo!
I had to write a review because I was pleasantly surprised and highly impressed with my order. I purchased spices and fresh chicken thighs. I was slightly reluctant as past experiences of purchasing meat online have lead to smelly, foul smelling meat arriving at my door and those companies had poor customer service too when I attempted to contact them.
However, after browsing the net for a trusted retailer, I came across Happiroo and loved the backstory of them wanting groceries to be available to meet demand during lockdown. So I placed an order which arrived swiftly and the meat unlike other retailers was fresh and true to the weight I ordered (I weighed it 😜).
Moreover, their customer service is very impressive as they personally followed up with me to ensure I had no problems. I can't recommend them enough, especially as they are affordable,high quality and very prompt.
19 januari 2022
Omdöme utan inbjudan
Svar från Happiroo
Your a star! Thank you
loved the packaging of my meats
loved the packaging of my meats, came perfectly fresh with no smell. and loved the fact i was able to order food online as sometimes its hard for mums like us to go out during work and care of child.
will do more shopping.
highly reccomend
15 januari 2022
Omdöme utan inbjudan
Svar från Happiroo
Your Fab! Thank you
First time ordering
First time ordering, steak was massive and very tasty, portion sizes are very generous, and the meat is fresh and well packaged will 100% use again, just switched to halal meat so the convenience of delivery is Also a bonus
12 januari 2022
Omdöme utan inbjudan
Svar från Happiroo
I hope we keep exceeding your expectations. Thank you
The delivery was prompt and the quality…
The delivery was prompt and the quality of the meats I ordered was great 😊
11 december 2021
Omdöme utan inbjudan
Svar från Happiroo
Thank you for ordering
Fabulous on delivery very quick and…
Fabulous on delivery very quick and product was great too 👍
24 november 2021
Omdöme utan inbjudan
Svar från Happiroo
Thank you for ordering
Svar från Happiroo
Thank you for your order
I have ordered some halal food and was…
I have ordered some halal food and was very happy to see my order. The quality was very good and economical. They ordered on time and even helped me to change my order date as well.
5 november 2021
Omdöme utan inbjudan
Svar från Happiroo
Thank you very much for your feedback Sana :)
Amazing service for halal food delivery
Amazing service! Finally someone who can deliver me fresh halal meat (+ more), that too quickly and without any hassle :)
You have a regular client!
2 november 2021
Svar från Happiroo
Thank you Fahad for your valuable feedback :)
Svar från Happiroo
We appreciate your valuable feedback. We will ensure the packaging is securely wrapped so this does not happen again. Thank you Zara
Best online Halal food startup making wonders
I’m really impressed with this online Halal food supply facility. I ordered frozen food and chicken, lamb etc etc and received everything fresh, in the best condition like I’m buying all fresh from the store.
6 oktober 2021
Svar från Happiroo
Thank you for your order
I have checked a couple of websites…
I have checked a couple of websites such as Redrikshaw and desicart prior to finding Happiroo. In comparison to all Happiroo and its service has amazed me.
11 augusti 2021
Omdöme utan inbjudan
Svar från Happiroo
We intend to deliver best service possible. Thank you
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