I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... Se mer
I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... Se mer
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... Se mer
Företagsinformation
Skrivet av företaget
Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!
Kontaktuppgifter
Rooms 1318-19 13/F, Hollywood Plaza 610 Nathan Road, Mongkok KL, 999077, HONG KONG, Kina
- support@oclean.zendesk.com
- oclean.com
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163 omdömen
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I did not receive the parcel
24 november 2023
Svar från oclean.com
Dear Paulina,
We sincerely apologize for the inconvenience you've experienced due to the non-delivery of your parcel. We understand how frustrating this situation must be, and we want to assure you that we are committed to resolving this issue promptly.
We have feedback your issue to the logistics provider and are waiting for a response. Overseas logistics inquiries take some time to get results.If there is any news, we will contact to you ASAP.We will resend or refund it for you if it is lost.
Sorry for the inconvenience again.
A decent product
I bought two copies of the Oclean W10 Water Flosser. The charging cable is a bit short, the water reservoir is quite small, but the flosser works quite well to clean between my teeth and under the gums. Please note that this company is located in China so returns are not easy.
29 november 2023
Omdöme utan inbjudan
Svar från oclean.com
Dear Customer,
We sincerely apologize for the unpleasant experience.
Our products come with a 2-year warranty. If you encounter any quality issues within this period, please reach out to our after-sales customer service. We will promptly provide you with a complimentary replacement.
Product as described. Works great
Product as described. Expect 5-7 days for delivery.
17 november 2023
I’m still waiting for
I’m still waiting for? I haven’t received it yet? A little disappointed
23 november 2023
Omdöme utan inbjudan
Found what I needed fast and easy!!
Found site on internet without problem. Once on-site it was user friendly and I was able to place an online order. Fast delivery, right product received at reasonable price and good quality!!
23 oktober 2023
Svar från oclean.com
Thank you for your support of Oclean.
Website is a little lacking in detail
Website is a little lacking in detail. I wasn’t sure if the brush heads would fit because I wasn’t sure which model I had. Luckily they were perfect. Shipping took about 10 days, which is great, but we are used to INSTANT GRATIFICATION IS NOT SOON ENOUGH! So it seemed like a took forever.
16 oktober 2023
Svar från oclean.com
Thank you for your valuable suggestions, we will strive to provide better service.
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
Micro USB still used in 2023
Micro USB in 2023? Seriously? You are still adding 2 different types of connections in one set: micro USB for a charging holder and USB-C for a case. Stop it people hate micro USB.
27 augusti 2023
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
It’s the best brush ever
It’s the best brush ever. My teeth are absolutely fantastic when using this brush, it’s smooth and the app guides you throughout the whole process of cleaning.
27 augusti 2023
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
Great !
Hello, I made the 2nd order which was ok, this time, they moved quickly and also sent the order very quickly, I received it in almost 2 weeks, which is super fine.
For the first order, the waiting time was about 2 months, which disappointed me very much, and the order was sent only after I sent them a message, and the bonus promised for that order never came... tried again to order from them, this time it was ok... (anyway, any bonus was not included in the order...). Overall, I give this order 5 stars. I will probably make more orders as soon as possible... Thank you!
7 augusti 2023
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
Svar från oclean.com
Thank you for your support of Oclean.
Good product
Good product. Delivered in one week to Hungary (from order release to package delivery)
23 juli 2023
Svar från oclean.com
Thank you for your support of Oclean.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.