The company have since been in touch with me , their replies were going to my junk folder so I wasn't aware of their attempts to contact. They then contacted me via alternative means and I must... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic products. Regularly, if not daily consumption of the 40g flapjacks as a pre-workout snack with my morning coffee and a hype bar as an on the go snack. Great taste, fantastic value for money... Se mer
Företaget har svarat
Would not recommend. After I purchased around 30 bars I received no email confirmation or invoice. Once the bars arived I was a few of the flavours tasted very bad ( I have tried many protein bars )... Se mer
Företaget har svarat
Got 4 boxes of the new peanutty caramel and they're amazing! Even better now they have more protein so they're similar to others macros wise As a vegetarian these are the best bars I've had, they ha... Se mer
Företagsinformation
Skrivet av företaget
We’re dedicated to making healthy, high protein snacks affordable. UK made, Vegetarian and an addition of some Vegan snacks, you are in good hands for all your protein needs. We are blummin’ delicious! We regularly update our special offers to give you the best deals possible and offer free UK Delivery on all orders over £32!
Kontaktuppgifter
55 Marden Road, NE26 2JW, Whitley Bay, Storbritannien
- 0191 253 6220
- customerservice@oatein.com
- oatein.com
4,3
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful taste
The taste of this product is so awful, I cannot believe someone actually sells this in good faith thinking it’s a good product. To sell food it’s not enough to have a pushy marketing strategy and a catchy name, you have to also provide a product that is (at the very least) decent.
24 november 2022
Svar från Oatein
HI Vemund,
Very sorry to hear that you didn't like the taste of the Brownies that you ordered. Our brownies in our opinion are very tasty and we have a lot of good reviews on this product. However, I know they will not be too everyone's taste and I'm sorry that you were not a fan. I would hope that you would give us the opportunity to turn this into a more positive situation. How would you feel about us sending you one of our other products to try?
Please get in touch with our customer service team (customerservice@oatein.com) and we can arrange for something to be sent out :-)
Thanks,
OATteam
The cookies are delicious and good
The cookies are delicious and good, I've tried them on different store, but the cookies i ordered from this store, i haven't received them yet (:
26 november 2022
Svar från Oatein
Hi Amjad,
Thanks for taking the time to leave us a review, I can get your frustrations with receiving your order late. However, you did place your order on one of the busiest shopping days/weekends of the year (Black Friday) and as I explained in our email conversation that Royal Mail was also striking a lot around this time and unfortunately they had massive delays with orders.
If you can get in touch with our customer service team (customerservice@oatein.com) we would love to try and turn this into a positive experience :-)
Order has still not arrived
Order has still not arrived.
Customer Support said would be here today - it isn't.
Order has arrived.
29 september 2022
Svar från Oatein
Hi, your order was dispatched last Thursday but due to Royal Mail strikes may be experiencing some delays. Unfortunately once we have sent the item, this is out of our hands. You can check for delivery updates on your tracking link. Thank you.
Svar från Oatein
Thanks for the feedback :)
Svar från Oatein
Thank you for the review :)
Love the vegan hype and my husband…
Love the vegan hype and my husband loves the vegan brownies. Please Please consider making a vegan friendly flapjack
5 juli 2022
Svar från Oatein
Hi, thank you for the feedback :)
Quick and tasty
Product arrived quickly and was delicious. The pink cake bars were a fave! Will be ordering more.
20 juni 2022
Svar från Oatein
Thanks for the review. :)
Nice but damaged.
I like the product nice flavour,arrived on time.My only suggestion would be you find a new delivery service,as the box was damaged.
5 juni 2022
Svar från Oatein
Thank you for the feedback. We sorry to hear that your box arrived damaged! :(
Dangerously moreish snacks.
Quite new to Oatein products, but as a vegan gymrat I am always looking for new protein based snacks. I’d tried the Triple Choc Hype bars and loved them, and so for this order I went for the brownies and the Nutty Crisp bars. First class products, in fact so nice I am having to ration myself. Order was delivered in a very good time. Will definitely be ordering again from Oatein.
(Right. I’m off for a cup of tea and maybe just ONE more of those delicious brownies…)
31 maj 2022
Svar från Oatein
Thank you so much for the feedback! :)
Lovely cookies.
Lovely cookies.
Excellent service.
Protein bars used to be marvellous. Shame the recipe was changed and they became smaller. Too many “-ols” as sweeteners too!
18 maj 2022
Svar från Oatein
Thank you for the feedback :)
i don't like products that only have 1…
i don't like products that only have 1 month before they go out of date, i had to give the product away
15 maj 2022
Svar från Oatein
We are sorry to hear that you are unhappy with your products. It is stated in the product description that Nutty Crisp is short dated and this is reflected in the price. Thank you.
Svar från Oatein
Thank you!
Svar från Oatein
Thanks for the feedback :)
Multi Box Order
Ordered the multi box and it was amazing. Great to get to try all the different flavours. Quick delivery. Will definitely order again!
3 maj 2022
Svar från Oatein
Thank you for the review!
The flapjacks are back
The flapjacks are back! Love them and they seem tastier than before. The website is not great though.
2 maj 2022
Svar från Oatein
Thank you for the feedback! :)
Amazing
Been a customer of oatein for a number of months and the products are not only delicious but I get the macronutrients I require.
30 april 2022
Svar från Oatein
Thanks for the review!
Great delivery
Great delivery! Ordered 3 variety boxes of cookies! They're delicious and great for a quick breakfast.
27 april 2022
Svar från Oatein
Thank you so much for your feedback! :)
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