Need to check on their TV advertising. On recent TV ads ‘customers’ are filmed giving their very positive reviews. Strange to see they are not genuine as one of the gentlemen silver hair with beard... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Oakhouse foods are an amazing company. Great meals and a great service from ordering and the helpful delivery drivers who are reliable respectful, very professional. And the lovely ladies on the tel... Se mer
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Excellent quality of the food. I especially like the selection of "Mini Meals" as my appetite is no longer a great as it once was. Plenty of choice and easy to prepare. Very good value too. The orderi... Se mer
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The level 4 puree section has been a god send for my relative who cant swallow sometimes. The menu has a good choice of meals and the lamb dish is really nice, the delivery and service have been top... Se mer
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Företagsinformation
Skrivet av företaget
Oakhouse Foods is a frozen meals service that cares; bringing moments of joy to your meal times. We offer over 300 delicious dishes, with quality and taste at the heart of what we do. Every meal is handpicked for its taste of home and delightful flavour! All of our dishes, as well as our strong grocery range, are delivered right to your home. Our network of local teams are dedicated to providing you with a friendly and personal service, whether talking to us to place your order, or packing away your food to the freezer, no task is too big or too small.
Kontaktuppgifter
4a/4b Cornbrash Park, Bumpers farm, SN14 6RA, Chippenham, Storbritannien
- 0333 370 6700
- info@oakhousefoods.co.uk
- oakhousefoods.co.uk
4,5
Utmärkt
23 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything was perfect
17 september 2026
Local office made a mistake in changing…
Local office made a mistake in changing 3 items on my regular order and charged me twice putting me under severe financial pressure and saying a refund takes up to 5 working days
Very rude and unprofessional people
25 september 2026
Omdöme utan inbjudan
not as much choice for vegetarians as…
not as much choice for vegetarians as meat eaters get. love what i have had but could be more meals
23 september 2026
Easy to order
Easy to order. Value for money and easy to cook in microwave.Delivery driver very friendly and brings box in kitchen,empties and takes box away.
23 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
As always fabulous quality and service!
23 september 2026
Svar från Oakhouse Foods
Good afternoon, thank you for your wonderful feedback! We are so pleased to hear that you consistently experience excellent quality and service with us. Your kind words are truly appreciated. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Fake TV ads
Need to check on their TV advertising.
On recent TV ads ‘customers’ are filmed giving their very positive reviews. Strange to see they are not genuine as one of the gentlemen silver hair with beard) gives a similar glowing customer report about cheap cremation services.
24 september 2026
Omdöme utan inbjudan
Svar från Oakhouse Foods
Hello - thank you for your feedback.
Our adverts promote our business and the products and services we offer. We use examples and feedback collected from our customers to show viewers how our products and services have benefited them. This allows potential customers to listen, understand what we offer, and see how our business can meet their needs. By sharing real customer experiences, our adverts can also help build trust and encourage viewers to consider using our products and services.
Great company and wonderful staff and…
Great company and wonderful staff and great food and puddings and great value for money and great to order and great service
19 september 2026
Svar från Oakhouse Foods
Good morning, thank you so much for your wonderful feedback! We are absolutely delighted to hear that you appreciate our company, staff, food, puddings, and the great value and service you've received. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Great reliable delivery service
Great reliable delivery service - and the meals are yummy.
And the puddings - dangerously good ;)
23 september 2026
Omdöme utan inbjudan
Svar från Oakhouse Foods
Good morning, thank you for your review. We are so happy to hear that you are enjoying our reliable delivery service and finding our meals yummy! It's wonderful to know you're also enjoying our puddings. Thank you for your kind words! If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
cottage pies cumberland pies and fish…
cottage pies cumberland pies and fish pies were excellent
19 september 2026
Svar från Oakhouse Foods
Good morning, thank you for your review. We are so pleased to hear you enjoyed our cottage, Cumberland, and fish pies! Your kind words truly mean a lot to us. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
This company is on a par with M&S food…
This company is on a par with M&S food i.e. some good and some just ok
21 september 2026
Omdöme utan inbjudan
Svar från Oakhouse Foods
Hello,
Thank you for taking the time to provide us with your feedback, we are very sorry not all meals have been to your taste, we now have our Autumn/Winter brochure out and will be introducing menu choices ready for Christmas, so please do try these and we will be happy to received further feedback to help us improve or service moving forward.
Mum is eating better and having the…
Mum is eating better and having the delivery makes it easier for all of us. Mum looks forward to her weekly chat at delivery time.oh and the meals are delicious!
13 september 2026
Svar från Oakhouse Foods
Good afternoon, thank you for your wonderful review! We are so pleased to hear that your mum is eating better and that our deliveries make things easier for everyone. It's lovely to know she enjoys her weekly chat and finds our meals delicious! If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Easy to order
Easy to order, reasonable value, good delivery. Lovely and wide range of meals.
20 september 2026
Svar från Oakhouse Foods
Good morning, thank you for your wonderful review! We're so pleased to hear you found ordering easy, appreciate the value, and enjoyed the delivery. It's fantastic that you're happy with our wide range of meals. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Really sorry
Really sorry, but how are these 5* They are so expensive and not nice. I was uncertain when I saw the tv advert, but thought no give it a go.
Sorry, even the dog refused!
Don't waste your money.
18 september 2026
Omdöme utan inbjudan
Svar från Oakhouse Foods
We’re sorry to hear that you haven’t enjoyed our meals and have found them to be expensive.
We do our best to keep our prices as affordable as possible for our customers. However, with the continued increase in food, supply and commercial costs, we have unfortunately had to make some price increases from time to time.
We really appreciate your feedback and are sorry that your experience hasn’t met your expectations.
Excellent quality of the food
Excellent quality of the food. I especially like the selection of "Mini Meals" as my appetite is no longer a great as it once was. Plenty of choice and easy to prepare. Very good value too. The ordering process is simple and the deliveries totally dependable.
20 september 2026
Svar från Oakhouse Foods
Good morning, thank you for your review. We're so pleased to hear that you're enjoying the excellent quality of our food, especially our "Mini Meals" selection. It's wonderful to know that you find them easy to prepare and great value. We're also delighted that you find our ordering process simple and our deliveries dependable. Thank you for your kind feedback. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
As always my delivered meals of my…
As always my delivered meals of my choice arrived safely. Inspite of a slight rise all the same and lovely and quite frankly so tasty and to me good value as always thankyou Oakhouse. Delivery service brilliant
20 september 2026
Svar från Oakhouse Foods
Good morning, thank you for your review. We are so pleased to hear that your meals arrived safely and that you find them tasty and a good value. We are also glad that you appreciate our brilliant delivery service. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
always on time
always on time
always correct order
and just decent friendly people
many thanks
20 september 2026
Svar från Oakhouse Foods
Good morning, thank you for your wonderful feedback! We are so pleased to hear that your orders are always on time and correct, and that you find our team to be friendly. We really appreciate your kind words. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Okay Oakhouse
Generally the products are excellent, we are at the moment experimenting to find the meals we like and the meals we don't like. In fairness most we have tried are okay and will be re-ordered but there are some we will not be ordering again. I understand that it is a question or personal taste but one of my favourite meals is Corned Beef Hash. I ordered the Oakhouse Hash and was so disappointed when I tasted it. It should be called baked bean hash because that was all I could taste, no sign of corned beef at all by taste or by looking through the food.
I will not be ordering that again.
Having said that is general terms most of the ones we have tried are fine, especially the pasta/cheesey dishes like macaroni cheese and lasagne
The size is adequate, delivered when we expected them to be and easy to cook. Reasonable price.
20 september 2026
Svar från Oakhouse Foods
Good morning, thank you for your review. We appreciate you sharing your detailed feedback as you explore our meal options. It's great to hear that many of our dishes have been enjoyable for you. We also value your comments regarding the portion sizes, delivery, ease of cooking, and pricing.
We are, however, concerned to learn about your experience with the Corned Beef Hash. We understand your disappointment when a favourite meal doesn't meet expectations, and we are sorry that this particular dish didn't deliver the corned beef flavour you anticipated. We will certainly take your comments about the balance of ingredients into consideration as we continually review our recipes. Thank you for bringing this to our attention. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Great service
Great service, generous portions, I buy these for my elderly Dad. Would be great to see moe vegan/veggie options though. Reccommended
19 september 2026
Svar från Oakhouse Foods
Good morning, we're so happy to hear your Dad enjoys our generous portions and great service! We truly appreciate your feedback regarding more vegan and vegetarian options, and we are actively working on expanding our offerings. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
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