Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Se mer
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Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Se mer
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Great Deal I got for 2 x Rugby Boots. My boys absolutely love them. One of my boys is really hard to buy boots for as he has extra wide feet but the canterbury boots i have purchased he finds very com... Se mer
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Företagsinformation
Om nz.canterbury.com
Skrivet av företaget
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Kontaktuppgifter
Canterbury Customer Service, CW9 7RA, Northwich, Storbritannien
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Bra
578 omdömen
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great service awesome product at an…
Great service awesome product at an even better price
17 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very happy with my purchase
I purchased too tshirts and a hoodie, I'm a big guy so not many stores stock or sell my size and delivery was nice and fast arrived within a few days after purchasing and also being a kiwi/nz company I would definitely be back to purchase more clothing in the near future and would highly recommend to all thanks
12 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I expect better service from a NZ brand
Ordered wrong size in the stadium trackies (they seem to run exceptionally large). Instead of being able to just exchange the item for the right size, they force you to return the item get a refund then buy the same item again. Inefficient and promotes a SHEIN-type consumption model where people buy multiple of the same item in different sizes then just send back the ones that don’t fit for a refund. Really disappointing experience. Needless to say I didn’t re-buy the same pair of pants, I’ll find my trackies elsewhere.
8 maj 2026
Svar från nz.canterbury.com
Hello Georgia,
We appreciate you sharing your feedback regarding our exchange process. We are sorry to hear that our policy caused frustration and led to a disappointing experience. We are always looking for ways to improve, and your comments about the inefficiency and consumption model are valuable. We will certainly review our procedures to enhance customer satisfaction.
A message has been sent to your account.
Kind regards,
Liam
Great sales
Great sales. Great quality items and the shipping came a day earlier than projected
17 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Easy to contact and returns are great
17 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Well made clothing that lasts and fits…
Well made clothing that lasts and fits strong farming kiwi youth rather than skin & bone people. Fast service.
15 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Ease of purchase and sale dissapointing delivery
Ease of purchase and sale. What let the experience down was delivery. Paid extra for express delivery ordered before 12 for same day send off and did not recieve boots til a week later. Was disappointed as boots were required for trainings and game and had to miss out due to courier let down
14 maj 2026
Svar från nz.canterbury.com
Hello
Thank you for leaving your review.
I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Quality at a great price.
I do not have the items yet as it was delivered in New Zealand but Canterbury brand has never disappointed me with quality and style.
6 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Great attitude.
Great attitude.. good feedback and really engaging. Overall great experience
21 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
The product (medium classic backpack)…
The product (medium classic backpack) was still sold by you guys which was really good. I'd had my old identical one for many years, using it to and from work. It wore very well, had great strong stitching etc at the carrying loop and at the top of the straps. I only had to replace it because the lining was finally disintegrating.
7 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Quick and easy
3 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Always can rely on getting quality…
Always can rely on getting quality product from Canterbury
3 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Great price and very fast
8 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Ordered a pair of boots and the order…
Ordered a pair of boots and the order was cancelled. Called as they had not turned up and was told that the order was cancelled by me. It wasn't. Then was told it was actually the warehouse as they could not find any the correct size but that there was 11 pairs so the best thing was to reorder them. I did and the same thing happened. Same excuse. was told that they would update the website, a week later they still haven't. very disappointed
3 maj 2026
Svar från nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Svar från nz.canterbury.com
Hello,
We are truly sorry your order never arrived and for the lack of communication. We are reviewing this.
A message has been sent to your account.
Kind regards,
Liam
Super fast and so easy to order
Super fast and so easy to order . Excellent product quality, thank you so much.
29 april 2026
Svar från nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
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