I needed to change inception date on my pet ins. Hannah who took the call was extremely helpful and professional and explained that i would have to cancel the policy and start again. She they proceede... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Se mer
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My contact for Now Pet insurance was Polly who answered all my questions clearly. She was pleasant and reassuring and explained the next stage of my claim.
Good customer service, I haven’t made a claim yet but I wanted them to talk me through my renewal quote and policy to make sure everything was covered for my frenchie in case I need to make a claim in... Se mer
Företaget har svarat
Företagsinformation
Om Now Pet
Skrivet av företaget
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Kontaktuppgifter
Storbritannien
- 01992 926006
- nowpet.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Talked to hannah she was very helpful…
Talked to hannah she was very helpful and clear and told me everything I needed to know
22 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Gary. I am pleased Hannah was helpful and able to go through everything you need.
Nice customer service
I speak 2becky to do a claim she explained everything very well before I've gone to make a claim , I haven't made the claim.yet so I hope it's straight forward but I have trust I them as they was very good help thanks
22 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Kelly. I am pleased to hear that Becky was able to help with your claim.
Extremely friendly and professional
22 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review David.
Paige was knowledgeable and offered…
Paige was knowledgeable and offered good, clear help with my issue of a lost claim. She explained the process and a rough timescale. Thanks Paige, appreciated your help.
21 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Kathryn. I am pleased to hear that Paige helped with your claim. We appreciate your kind comments.
Excellent customer service
Excellent customer service no long call time waiting to speak to someone. This is my 3 year and as yet I haven’t made a claim 🤞 I’ll never have to but its peace of mind
21 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Mrs Kilpatrick. We appreciate your lovely feedback.
I spoke to Sophie on live chat she was…
I spoke to Sophie on live chat she was very helpful and changed my DD date for me
21 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Hello Shirley, thank you for taking the time to leave us a review. I am happy to hear that Sophie was able to assist with your query.
Robyn was really helpful as always …
Robyn was really helpful as always gave me the information i was looking for regarding my claim
20 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Sandra. I am pleased to hear that Robyn was able to assist with your claim.
Svar från Now Pet
Thank you for taking the time to leave us a review Elaine.
Very helpful and explained everything…
Very helpful and explained everything have decided to stay with Now Pet
20 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a revie and for choosing with stay with Now Pet Karen. We appreciate your kind feedback.
Oliver was clear and helpful,
20 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Maris.
Becky dealt with my call
Becky dealt with my call. She was extremely polite and helpful with my query and offered assistance in sending documents by email too. Excellent service.
20 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Hello Rodney, thank you for taking the time to leave us a review. I am pleased to hear that Becky was able to help with your queries.
Very friendly and gave me all the…
Very friendly and gave me all the information I needed.
20 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Susan.
Hannah in customer service was very…
Hannah in customer service was very helpful and pleasant. She was able to answer all my queries.
20 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Hannah was able to answer all of your queries.
Very helpful and friendly
17 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Hello Jonathan, thank you for taking the time to leave us a review.
Great customer service!
The young lady helped and fully understood my query today! She helped resolve things and was very professional.
Thanks for your help today! 🤩
17 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Hello Hayley, thank you for taking the time to leave us a review. We appreciate your lovely feedback.
Young lady was able to attend to my…
Young lady was able to attend to my enquiry.
30 juni 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Mike.
5* for Will
Will was really helpful and understanding- sorted my query straight away! Didn’t have to wait long either!
16 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Katy. I am pleased to hear that Will was able to quickly resolve your query.
A 5* service.
A general enquiry turned out to be a very informative conversation. I spoke to Hannah who found nothing I asked to much effort to explain very clearly and courteously.
Thank you and what a refreshing change to find this these days. 5*
15 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Thank you for taking the time to leave us a review Wilf. I am so pleased to hear that Hannah was able to help.
Hannah was great
Hannah was great — she was very polite, professional, friendly, and knowledgeable. She reassured me that my pet policies were all in order and clearly explained why I had experienced my issue. I finished the call feeling confident, reassured, and very happy with the service I received.
13 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
We’re really pleased Hannah was able to explain what had happened, reassure you that your pet policies were in order and leave you feeling confident by the end of the call.
Thank you for recognising the care, professionalism and knowledge she brought to the conversation. We’ll make sure she sees this.
Great customer service
Great customer service - helpful, informative and supportive.
6 juli 2026
Omdöme utan inbjudan
Svar från Now Pet
Hello Robin, thank you for taking the time to share your experience with us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.