Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely pathetic company! Items purchase are putrid quality that are unfit for clothing purposes. Sizing is not even remotely close, either is the accuracy of the item description that is d... Se mer

Betygsatt 2 av 5 stjärnor

NOVIGOOD present themselves as an Australian shoe company, when in fact they are based in ‘Asia’ as their returns information details. When delivery took 4 weeks I knew I had be taken. Shoes arriv... Se mer

Betygsatt 1 av 5 stjärnor

Absolute rubbish product. I have really bad feet, just had steroid injections in both feet and thought these shoes could help as they said they were orthopaedic shoes. They’re made out cheap materials... Se mer

Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM THIS COMPANY. THEY ARE SCAMMERS. Quality of clothing look good on website but in reality is utter rubbish. Spent $120 on jacket which turned out to be paper thin and probably worth... Se mer

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Mycket dålig

TrustScore 1 av 5

186 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Alla omdömen

(186)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Purchased what was advertised as a…

Purchased what was advertised as a cashmere cardigan, it was recycled polyester! They offered me a 10% discount? It is blatant false advertising, they apologised and said it was meant to say cashmere feel? It is still being sold as cashmere!! Do not buy from them!

7 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor quality & poorly made.

Poor quality, poorly made & wrong colour. Website was easy enough to order from however once delivery arrived, the dress was nothing like what was pictured. DO NOT PURCHASE FROM NOVIGOOD.

2 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I placed an order over a month ago for…

I placed an order over a month ago for an upcoming event, and the status still hasn’t moved past “preparing to ship.” I’ve sent three emails to follow up, and not one has been answered. The complete lack of communication and urgency is unacceptable. I will not be ordering from this company again, and I strongly recommend others avoid the frustration.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please don’t purchase from this site!!!!!

I wish I had read the reviews before purchasing from this site. Bought a gorgeous looking dress for an upcoming wedding, the quality, description and colour was nothing like the image presented. Been trying to contact them but no reply…. Don’t know how to get my money back now. The ACCC needs to address customer concerns and ban sites like this

31 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudulent

Poor quality, bad sizing
No labels, invoice total did not match amount taken
Be aware, fraudulent

30 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company

Ordered 3 items on line. They did arrive, but were such poor quality and colours were nothing like the pictures. Multiple emails to get a returns label went unanswered. Chinese company masquerading as a business in Melbourne, scamming customers.

30 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disgusting company

Disgusting company. They offer refunds and have a policy - but will not respond to any contacts. No email response - the phone number doesn’t work! The products are nothing like they look in the photos and the prices are a rip off!!!! Do not get caught like I did!

1 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers

Scam, Scam, Scam. I have had the same experience as everyone else. Ordered a dress which was poor quality and did not fit. However no response to my numerous emails for a return. The telephone number is fake and their 'store' is also fake. How can we get together on social media and expose this scam company? What can we do?

19 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not recommend

Ordered two dresses different sizes, never received them then received an email saying they are out of stock. However they still took the money out of my account.
Contacted number isn’t connected and don’t get any replies to any of the emails I have sent.
I have lodged a claim with me bank to try get my money back.
Don’t order from this website.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Boots haven’t arrived

I ordered a pair of boots 2 months ago, haven’t received them. Have emailed and got no replies. Have no way of taking this further… wish I read the reviews before buying off this fake company. So annoyed

17 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered two clothes made from cotton…

I ordered two clothes made from cotton and they send me…from China👎100%polyester.
The clothes were not here in 5 days,they came here very very late. And they offer me 70%for my next shopping there! I‘ sure I will not do this again…from sh…from China

10 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible product…

Bought two Cashmere jumpers pictures looks nice but when you got the product it was terrible, they don't feel or look like Cashmere the colours are all faded and they're too small. I have tried to contact the company for a refund with know responce. I paid over $120 dollars very disappointed.

7 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NOVIGOOD is no good at all

NOVIGOOD is a, fraudulent site.
I bought a pair of sneakers very poor quality. They dont reply to emails and their phone number is fake. I disputed my transmission, now they have to deal with my bank. SCAMMERS

5 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

1 star is to much for this company

1 star is to much for this company. Spend your money elsewhere. This company is such a lie. Quality is crap and there back up service for returns is aporling. Be very careful if you purchase. $89 down the Drain and contacted PayPal and they will not approve claim as it has been to long in the process. That being I was waiting for a response/ acknowledgement from an email to Novigood. Maybe take out the ( vi ) in their company nameI Spells No good
And until this day I have been very lucky and never needed to write a bad review

4 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No star total scam

If there was no stars that’s what they would get ordered 3 pairs of orthopaedic shoes and only 2 pairs arrived and they were as flat as can be. Emailed about return and missing boots and no response. Total scam.

8 juni 2025
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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