Nostalgic Apparel Omdömen 342

TrustScore 3 av 5

3,2

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ho fatto l'ordine e il 25 di luglio ho ricevuto email di conferma per la preparazione dell'articolo. Al 18 di agosto il mio pacco non risulta neanche ancora inviato. Tutti i tentativi di fare reclamo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I’ve placed my order two weeks ago, no shipping information whatsoever. I tried to contact them via mail (they have typeform, not even showing an email), via instagram, and, you guessed it, no resp... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

J'ai commandé 2 articles fin novembre. Colis reçu le 9 janvier. Dommage pour Noël. Le service client a communiqué régulièrement pour informer de l'allongement du délai de livraison et proposer le remb... Se mer

Betygsatt 5 av 5 stjärnor

Great quality and really comfortable. The oversize is smaller than I expected but it fits perfectly!

Företaget har svarat

Företagsinformation

  1. Butik med streetwear-kläder

Skrivet av företaget

At Nostalgic Apparel Co., we are lovers of the 80s, 90s, and y2k. We are passionate about bringing back those moments and capturing them in our clothes. Our designs are not just about fashion, they are about reliving the past and celebrating the nostalgia of those eras. Our collection includes a variety of t-shirts, hoodies, and accessories, each carrying a unique and nostalgic design. From "Kame House" to "Somebody That I Used to Know" and "Where's my Childhood?", our clothing is designed to evoke memories and spark conversations. We are proud to offer 100% organic and vegan cotton products that are plastic-free. We care about the environment and ensure that our products are certified by FairWear, OekoTex, and PETA Foundations. We also provide free worldwide shipping on all orders over 60€, making our products accessible to customers around the globe. We invite you to join our community and subscribe to our newsletter for discounts and new releases. At Nostalgic Apparel Co., we're not just a clothing brand, we're a journey back in time. Join us in our journey of nostalgia and relive the moments that made us who we are today.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

342 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 2 av 5 stjärnor

Buen marketing y bonitas prendas, pero nefasta logística

Mucho buen marketing y buenas prendas, pero como no mejoréis, o al menos aclareis los problemas de los envíos..
Información falsa sobre los tiempos de envío, 2meses hasta que llegó (y parece que es algo general con todos).
Atención al cliente amable y buena.
Los productos bien, de calidad, y diseños molones.

24 maj 2024
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Gracias por tu reseña, Joaquin!

Betygsatt 1 av 5 stjärnor

I ordered a t-shirt one month and a…

I ordered a t-shirt one month and a half before and I never received my parcel. They keep telling me that there was a shipping delay but nothing clear. Of course u have paid via bank and now they do not give my money back.
Very bad experience

1 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Mativa! We are sorry we cannot help you in this way. As you have not responded to our request for information we do not have your order number, sorry.

Betygsatt 5 av 5 stjärnor

solved, but can improve

READ ALL.
Wrote to the customer support via email, paid 88€ for 4 shirts and nothing has been received to me yet.
Want my money back lads. Thanks.

---
CS support got me back and solved the issue and refunded me €22 as one t shirt was N/A.

thanks lads THOUGH, inform your customer via a CRM (SMS, email, call, whatever u fancy) and let them know, be proactive! cheers thanks again

4 juli 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Thank you for your review, Pietro!

Betygsatt 1 av 5 stjärnor

No me dejan devolver productos

Llevo unos cuantos días pidiendo una devolución del producto porque la talla es muy pequeña y siguen sin ponerse en contacto conmigo. Incluso les he escrito por Instagram y nada. Yo solo quiero mi dinero de vuelta.

Al final son 70 euros, es dinero, y creo que si siguen tardando en responder se ampararán en los 30 días hábiles de devolución.

Tened mucho cuidado con las devoluciones en un futuro. Experiencia nefasta

25 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

¡Hola Álvaro! Lamentamos muchísimo tu experiencia. Te hemos enviado un email para poder ayudarte con tu devolución.

Betygsatt 1 av 5 stjärnor

Tshirt livré avec des taches

La commande est arrivé au bout de 16 jours. Mais ceci n'est pas le plus grave. Un tshirt blanc est arrivé taché. Cela est inquiétant que personne ne controle ce qu'il envoie
...

19 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Martin! We are sorry to hear that you have received the wrong product, we have responded to your email to help you and look forward to hearing from you. If you could write to us in the thread, we will help you immediately.

Betygsatt 1 av 5 stjärnor

Esperienza pessima

Esperienza pessima! Ho fatto l’ordine, correttamente pagato, e non mi è mai arrivata la mail di conferma dell’ordine, nè per il tracking.
Ho provato a contattare l’assistenza ma mi rispondono solo con mail sempre uguali senza risolvere il problema.
L’acquisto doveva essere un regalo di compleanno ma ormai è passato il giorno.
Continuo a non avere informazioni sul mio ordine e neanche su un possibile rimborso. Ho provato di tutto ma sono impossibili da contattare.

7 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Alessia! We were not aware that you had not received the purchase confirmation email. In some cases, this email is stored in the Unwanted or Promotions folder, as is the shipping confirmation email. We have sent you an email with tracking information in case you have not received your package.
We apologise for the inconvenience.

Betygsatt 4 av 5 stjärnor

Très bien

Les deux t-shirts achetés sont très bien, conformes à leur description !
Juste un petit retard dans la livraison, sans information de la part du livreur… mais commande arrivée à bon port 15 jours après

1 maj 2024
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Thank you for your message, Clara!

Betygsatt 3 av 5 stjärnor

Delivery

Hello,
I ordered 10 days ago and I haven't heard anything.

I have contacted support for 1 week and I still have no answer.

Update : the support has just replied! Wait and see 🙂

7 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Maxime! We are unable to locate your order with the email address you provided. If you could write to us at help@nostalgicapparel.com, we would be happy to help.

Betygsatt 1 av 5 stjärnor

Unpleasant and repulsive experience

Unpleasant and repulsive experience. Came across this company via an ad on Instagram and I figured it was a promising clothing line that could deliver quality products with unique designs, nevermind the service. I can understand that maybe some logistical errors might come into running a company hence why I'm not going to go too much into the service of this company.

My order took over 20 days, shipped in a brown paper bag and a ziplock bag to seal the product safely. Cool.

Taking it out of it's packaging, I was more than disappointed to see that the product was just utter garbage put together worse than what H&M does with their stuff. These kind of clothes shouldn't even be sold online and marketed at all. They are better off on the side of the road where a homeless man can make some profit.

The garment is horrendously poor for the price point and the print is so lazily done. The tagging on the inside of the shirt was a failed attempt at stamping the brand. And might I just add that there was a repulsive stench to it that made me sick to my throat? All and all the whole product was worse than lackluster. It's disgusting. It's atrocious.

I mean, I get it. You guys want to start your own clothing line, but for God's sake; ( that's considering you guys believe in God but I doubt that because your clothes just stink ) Do it with everloving pride. I am actually so damn pissed by the sheer lack of service that you guys failed to deliver as a promising clothing line.

You guys just suck. I hope you all eat a bag of weiners ( because I can't use the D word ). I want my God damn refund, I want the time I waited for this crappy Thai night market product back and I want the sight of this clothing line sucked out of my optic stems.

Akid :)

11 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Akid! We regret that we did not meet your purchase expectations.
Thank you for taking the time to review.

Betygsatt 1 av 5 stjärnor

Really bad quality

Really bad quality. I’ve bought a t-shirt and a poster and they are really bad. I wrote them and they told me that in the production phase they had a problem that they couldn’t identify and that they will send me another t-shirt to replace it… and no courier came to my house to give me it…

29 april 2024
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Celia! We have sent you an email to solve it immediately, after the package was returned to our warehouse by the transport company as it could not be delivered.

Betygsatt 3 av 5 stjärnor

Freche Lieferzeiten

Bestellt habe ich am 10. Mai, erhalten habe ich das Paket Ende Mai. 1 Woche vor Ankunft des Pakets habe ich mich per Mail beschwert und siehe da plötzlich kam dann das Paket. Ware ist aber super!:)

5 juni 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Thank you for your message, Maren!

Betygsatt 1 av 5 stjärnor

Unreceived ordered and no reply!

I placed an order two weeks ago. I have had zero updates about my order. I then reached out to Nostalgic Apparel to see where my order was and I have not heard anything from them. I should have read the reviews before ordering as it doesn’t look like I’ll be getting my t shirt or my money back!

22 maj 2024
Omdöme utan inbjudan
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Emily! Your order is on its way and you can check its status at any time by checking the shipping confirmation email we send you when it leaves.

Betygsatt 5 av 5 stjärnor

Great t-shirt

Great t-shirt, liked the quality and price. Probably will order more. Shipping to Lithuania is long tho.

23 april 2024
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Monika! We are working to improve this.
Thank you for your message!

Betygsatt 2 av 5 stjärnor

I had to wait more than one month to…

I had to wait more than one month to receive my order and had to ask explanations about this delay to know there was an issue with one item, after 4 emails. The quality of the articles seems to be ok but be careful it's oversized.

15 april 2024
Logotyp för Nostalgic Apparel

Svar från Nostalgic Apparel

Hi Marion! We regret the incident in our logistics that delayed your delivery. We are working to ensure that this does not happen again.

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