I bought from their websites 3 t-shirts and a hoodie for 70 euros with the delivery costing 15 pounds. I didn't get any confirmation email about the purchase and I was spamming them emails for 3 days... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shame there is no option for 0 stars! Ordered a tracksuit for my son for Xmas on 5th December appeared in stock 3-5 day delivery time now 29th Jan still no sign! Tried contacting numerous times i di... Se mer
AVOID!! Very disappointed tracksuit bottoms ordered for an excited teenager with his birthday money, too small returned tracked Royal Mail, they received them 03.11.25 no refund, sent numerous emails... Se mer
Ordered my son pair of bottoms he loves them. Great communication and fast delivery. Would recommend.
Företagsinformation
Skrivet av företaget
No Sauce The Plug is the No.1 Retailer for UK streetwear with Brands such as Trapstar, Nike, Broken Planet Market and more. Shop with confidence knowing that all items have been independently authenticated by our in-house 'Verified By No Sauce' team of experts. We provide the streets with the hottest items in UK streetwear. If you miss a drop just know No Sauce The Plug will have you covered. You can now build the drippiest of fits from head to toe as we have introduced Jordan's to our product range. The latest and greatest Jordan's will be stocked up on but we can't promise that they will last as they fly off the shelves.
Kontaktuppgifter
86 90 PAUL STREET, 13475713, Ec2a 4ne, London, Storbritannien
- Support@nosaucetheplug.com
- nosaucetheplug.com
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MISSING ORDER!!!
NEVER AGAIN!
I placed an order well over a week ago and no updates on my order. I ordered a Trapstar Irongate coat for just short of £200. I’ve made serval attempts to get in contact with them…NOTHING. Not good enough simply. Buy at your own risk.
5 juni 2025
Omdöme utan inbjudan
Came faster than expected 10/10 service
19 maj 2025
I placed order for Airforce 1
I placed order for Airforce 1 , Its been over 4 days, No tracking to confirm delivery, i have sent emails, no response still.. My order number #49929. please whats going on with my order, If you cant complete order, Kindly refund
27 maj 2025
Omdöme utan inbjudan
Item still not arrived after a week. Edit 2nd
I placed an order last Friday for a nike old season (season 3) tech fleece tracksuit top and bottoms in grey. For some reason they have only shipped out the bottoms and the tracksuit top is still being processed. Now they haven’t emailed me to let me know this at all and I have contacted them several times without a reply… I just want to know what’s happening… my order number is #49853…
Can you please respond to my emails
EDIT… You reply here straight away but still haven’t replied to any emails? Today is the 8th day and is now nearly the weekend… what day with the tracksuit top be shipped because as I say it is nearly the weekend. You communication is very unfair when people have purchased stuff… I’ll give you until tomorrow to reply to my email with shipping info for my tracksuit top otherwise I’ll be changing this review to a 1 star and telling people to stay away. If you manage to ship the item I’ll happily change this review to a positive one :)
2nd EDIT: so I have just received the 2nd half of my order. It was posted on Friday and I recieved today (Monday morning)
All good and haven’t been scammed.
Good quality tracksuit and potentially would use again IF delays don’t happen.
Would I recomend? Yes if you want old season techs etc and if you’re ok with your order potentially being delayed a little. Other than that I give it 4 stars. My order has arrived thanks a lot.
23 maj 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Joe,
Thanks for your review and apologies for the delay with this order. We have fulfilled the joggers however we have had a slight sourcing issue with the hoodie in your order. We will have the item shipped within the coming days and you will also receive your tracking email. Once shipped your item will be with you within 48hrs.
Thank you for your patience.
I Ordered a grey 3rd season tech fleece…
I Ordered a grey 3rd season tech fleece hoodie, size small on the 9th of May 2025 and it still has not arrived at my house till this day. May you please send the hoodie to my house please, order number #49616
22 maj 2025
Omdöme utan inbjudan
Wish I could do minus stars
Wish I could do minus stars. Spent £500 , they took the money but no email confirmation. Iv tried emailing them and filled out there forms online. Never respond. Please DO NOT BUY FROM THEM . .
17 maj 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Jeanette,
We're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases. Thank you for your review.
Kind Regards.
Still waiting for a 2023 refund
I'd give NSTP 0 if I could. I ordered from them in October 2023. Obviously got nothing. I filed a CCJ against them and they didn't pay it. That was 18 months ago. Got an email from the courts saying NSTP have now applied for a cancellation certificate to annul the CCJ saying they've paid me the refund. They haven't. Not a penny. The courts now know this. I'm sure they are still "deeply sorry" though.
12 maj 2025
Omdöme utan inbjudan
So my order finally came and the…
So my order finally came and the quality is good they have bad customer service
15 maj 2025
Omdöme utan inbjudan
Orderd a trapster shooters tracksuit…
Orderd a trapster shooters tracksuit for my 16th birthday and Dpd saying thw courier refused my package don't know if it is a glitch hopefully it is or I grt a refund soon
11 maj 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Roman,
We're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases. Thank you for your review.
Kind Regards.
The courier left the parcel in front of…
The courier left the parcel in front of my house and when i arrived home I did not find the parcel anymore
18 april 2025
Svar från Nosaucetheplug
Hi Lonela,
We're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases. Unfortunately we have no control over the courier in this case nevertheless, thank you for your review.
Kind Regards.
Very bad
Very bad . I will never going to biy anything from them ever. Such bad service other in February still no received my order contact support with no reply. DO NOT BUY THEY ARE FRAUD
13 februari 2025
Omdöme utan inbjudan
Ordered a trapstar irongate arched…
Ordered a trapstar irongate arched puffer jacket and my order still hasn't been shipped after 4 days my order #49470 is still waiting to be shipped I have tried emailing them to ask them when my package will be shipped but again I've been ignored I would not advise ordering from this company as they take long to ship all I want is my jacket and for some reason it's been almost a week and it still hasn't been shipped I am very disappointed.
1 maj 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Tyrese,
Thank you for your review.
We fulfilled your order within 24 hours of purchasing. You was also sent your tracking information within this timeframe. The package was then in our couriers hands for a week due to delays which we have no control over, unfortunately. Apologies nevertheless.
We hope you enjoy your item.
Kind Regards.
My experience was great…
Ordered a trapstar tracksuit and bag for my son’s birthday a few days ago, they both arrived quickly with good delivery information and tracking. Will definitely be using them again.
29 april 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Lucy
Thank you for your kind review. We hope your son enjoyed his birthday as well as the items.
Kind Regards.
I order a 315€ order 2 weeks ago i sent…
I order a 315€ order 2 weeks ago i sent emails talked to the ai chat nothing has helped and emails have been ignored it didnt even ship out yet it said it takes 5 days to be shipped but it never did they didnt even send it out yet if any staff could help me i would appreciate it!
14 april 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Salah,
We're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases. Thank you for your review.
Kind Regards.
No intrest in shipping items?
Orderd a jacket for £120 its now been a week and I am still waiting for it to be shipped?
Any attempt to contact them via email or live chat have all been ignored.
Stay clear. Hopefully I get either get a refund or my order.
23 april 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi,
We're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases. Thank you for your review and we hope you enjoy your item.
Kind Regards.
Terrible they told me they was going yo…
Terrible they told me they was going yo refund me after they didn’t pay the international tax on my parcel and now are ignoring my emails I’ve been waiting since the beginning of feb and still have no answer
22 april 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Frankie,
Unfortunately we cannot cover customers customs charges at this time as advertised on our website. We also cannot refund the order until we receive the item back from the courier and unfortunately we have no control over the time this takes the courier.
However, we're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases.
Kind Regards.
Nosaucetheplug problem
This site is a big scam. I ordered april 12th, and since then I didn't get any emails that my order has been confirmed. I didn't get any emails about my order being shipped even tough they say the order should be shipped within 48 hours. I highly doubt I will get my order since I seen all these reviews, so I just lost my 140 euros I worked very hard for especially in a country where salaries are not that good.
12 april 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi,
We're very sorry to hear about the issues regarding your order we will certainly look into this. Please confirm your order number and we will investigate this immediately.
Kind Regards.
Avoid at All Costs – Likely a Scam
Do not buy from this company. As many other reviews have pointed out, they consistently fail to ship orders and hide behind vague, copy-paste excuses like “this month is busy.” It’s clear they rely on influencer marketing to appear legitimate, but for regular customers, the experience is completely different, you’re left with no product and no real support.
I strongly recommend initiating a chargeback through your bank and reporting them to Action Fraud. Most people don’t realize they can dispute these transactions, don’t let them get away with it.
Buy at your own risk.
___
EDIT (DAYS AFTER)
They finally sent my order (after spamming them with emails) I have my items now. (proceed with caution)
7 april 2025
Omdöme utan inbjudan
Svar från Nosaucetheplug
Hi Tariq
We're very sorry to hear about the issues regarding your order, we will certainly look into this to ensure this does not happen in future cases. Thank you for your review and we hope you enjoy your item.
Kind Regards.
I have still not received my order
I have still not received my order, not sure how to contact . I have sent several emails with no response . Please, can you deliver my order
19 mars 2025
Svar från Nosaucetheplug
Hi Nagma,
We're really sorry to hear about the issues regarding your order. We have investigated the issues with the order and have been informed by DPD that the package is on its way back to us. Once we receive the return your item will be reshipped to you or will be refunded in full (please let us know at: support@nosaucetheplug.com)
Apologies again for the inconvenience.
Kind Regards.
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