Stuart was handling my application and he was knowledgeable and easy to understand. The application itself was quick and easy to do and my application start to finish was done within a few hours. I ne... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Stuart was handling my application and he was knowledgeable and easy to understand. The application itself was quick and easy to do and my application start to finish was done within a few hours. I ne... Se mer
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I would recommend your firm to anyone because I had Karolis as my person to contact the whole way through my application it made a great smooth process. I am sorry sorry greatful , many thanks for the... Se mer
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Had a seamless experience getting a loan with Norwich Union. Monika was extremely helpful, clear, and made the whole process stress-free from start to finish. Highly recommended!
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The service was fantastic straight forward, and customers service was amazing, very helpfull. And their was no judgements and listened to support you where needed to get you application completed. Tha... Se mer
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Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tom was 5* very helpful and professional.
The entire process was simple and straight forward.
Thanks Tom
Everybody at each stage were very clear and patient and outlined all options available. Financial points were explained clearly and advice was given in a friendly and helpful way to understand.
Service was disappointing. I got an email saying I passed the online check which included open banking. Questions were answered honestly. I was a bit hopeful, but hours later I got a text message saying my application was unsuccessful. I felt deflated.

Svar från Norwich Trust Limited
No judgement genuinely great service quick and easy
Did not waste my time nor give me the run around. I found them personal yet professional.
Monicka was absolutely brilliant throughout. Nothing was a problem and was very informative.
The customer service representative was nice,kind and polite.she was very helpful and explained everything. Thank you 😀
Excellent customer service from start to finish. Very prompt at responding to any queries I had and explained everything for me. Very prompt acceptance to my application as well to help me get back on track financially. Both Abbey and Michael were great during the whole process.
Brilliant company. Easy application with no judgement financial discussions. Highly recommended - 5⭐️
Very quick decision anf payment. Advisor was very polite and helpful.
The time my enquire was attended too in a couple of days and they were very polite.
I’m 60 yrs old. No good with modern technology.Ryan was very helpful and patient with me.i’m going through a very bad time at the moment.and not concentrating .but Ryan helped me out step by step .very happy with the support filling forms in.thankyou
Fantastic customer service by Norwich, definitely recommend.
Made the process very easy with no issues at all.
Thanks again.
I have to say very good service and thank youse to Ryan he was there calling me back and just amazing
Very professional and knowledgable staff who handled my questions well. The team were responsive and helpful.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.