Ian has been amazing, very helpful and patient as I put a deposit down 3 or 4 weeks before actually picking the car up as I was waiting for a payout. Answered all our questions and never felt forced i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avoid. From my experience (that started positively but very quickly got worse) I wouldn’t go back here for a car ever again. The things that were agreed upon sale haven’t been met and I’m 15 days sinc... Se mer
I bought a car from north west car centre and the staff were all so lovely and reassuring with the whole process of buying the car. I dealt with Haider and he gave me updates on the vehicles process... Se mer
Great Experience! Highly recommended. Large variety to choose a perfect car. 3 years warranty is a great offer. Trevor is a SuperStar- very professional, friendly and patient with my many changing... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dealt with Nathan what star
Dealt with Nathan what an absolute gent. He sorted me out with a lovely car couldn’t do enough for us would definitely not go anywhere else for a car again. Highly recommended
Great company
Great company. Very helpful and efficient. Would use again
Walked in got seen by Nathan straight…
Walked in got seen by Nathan straight away, process was made really quick and easy. Very helpful team.
Nathan helped me out through out the…
Posted 16-2-26, Nathan helped me out through out the entire process and was very patient. Thank you
23-2-2026, there have been issues with the vehicle since day one. Communication with NWTC is ongoing. Will update my review accordingly.
Very helpful
Nathan was very help when helping me purchase a new car
Nathan was very helpful
Nathan was very helpful, honest polite and friendly highly recommended coming here and asking for Nathan, top man
Great service and happy with the car I…
Great service and happy with the car I purchased.
Thank you Jay
Jay made the whole car-buying process smooth and stress-free from start to finish. He was friendly, professional, and really took the time to understand what I was looking for. There was no pressure at all — just honest advice and great customer service.
He answered all my questions clearly, kept me updated throughout, and made sure everything was sorted quickly and efficiently. The car was exactly as described and I'm really happy with my purchase.
If you're looking to buy a car and want someone trustworthy and helpful, I'd definitely recommend asking for Jay. Thanks again for all your help!
Great service from Wayne
We dealt with Wayne for my girlfriend's car. She chose a DS3 and Wayne made the process nice and easy. Great service!
I enquired about a mini clubman estate
I enquired about a mini clubman estate, I had asked for a video and other related ? S.
I was dealing with Wayne who has over 40 years experience and he dealt with my inquiries efficiently with no pressures at all, which made such a difference to me, Wayne was extremely helpful and went beyond and above to get the information I had asked for even out of his working hours as I messaged him on WhatsApp, he kept me up to date with all relevant information and service getting done etc
I live 7 hrs away from the centre which made no difference as I was confident everything be done thst I had asked for and about
My friend collected my car today to drive home for me and I was sent a departure video entailing everything inside and where all things are and the navigation and phone connection and the outside of the car , it was spotless inside and out , I cannot fault the service I received from my first enquiry to today and having the 3 years warranty is just brilliant, can’t wait to see my car later today , thanks again Wayne for everything much appreciated 26/01/2026
Kieran
Lovely dealership. All staff were brilliant, Kieran went above my expectations! So happy with the car.
Highly recommend them
Highly recommend them! Thanks for the great service!
Fab service
Junaid was an exceptional sales rep! Fantastic service talked me through everything I needed to know a real gem!
Dealt with a salesman called Nick…
Dealt with a salesman called Nick Woodier, He gave me space to make my own decision was not pushy in anyway at all was very honest regarding the 2 cars i was interested in
Highly recommend
Purchased a vehicle just prior to…
Purchased a vehicle just prior to Christmas, communication pre collection was great.
However as soon as I paid for and collected the car various problems were evident.
Sadly I've had no response which is a shame given it was a Christmas present and it's disappointing being ignored.
Car has the following faults:
1. Wrong mirror glass fitted, from a later facelift car, blind spot monitoring error on dash.
2. Coolant cap split, error on dash low coolant level, unable to top up as the cap is split and cannot be removed. Someone has previously tried to remove it and damaged it.
3. Only 1 x rear door locks, all other doors won't lock.
4. Drivers heated seat doesn't work.
5. Missing battery cover under bonnet.
Given the lack of any response I'll likely be returning the car for a full refund shortly and will buy another one elsewhere.
Terrible aftersales service and zero accountability
I purchased a Ford Kuga from this company in November 2025. Within the first week, the car broke down.
Breakdowns can happen, but the real issue was the aftercare. Phone calls were not returned, recovery and repair collections were booked and then no one turned up, and I was repeatedly given information that turned out not to be true. Communication was poor throughout, and I constantly had to chase for updates.
Due to the ongoing issues and lack of support, I was left with no option but to reject the vehicle. Even after rejecting it, I then had to chase for my deposit to be returned, which only added to the frustration.
This has been, without question, the worst car-buying experience I’ve ever had. I would strongly advise others to think carefully before dealing with this company.
Stay away. Terrible service from James (General manager)
Purchased a car last year. (Golf GTD)
The vehicle had a gearbox issue and after months of stress it was returned under warranty although they tried everything to avoid refunding me. Months on the vehicle/logbook was kept in my name and I received fines due to no insurance and tax although the vehicle was returned months prior.
James had agreed they were responsible for these fines however isn't willing to pay for them or even speak to me when I call.
He advised I would need to appeal with the court, which is a lengthy process and would also then mean I would have to attend court months down the line to plead our innocence, which would of course cause loss of earnings.
Stay well away from these guys!
Faulty cars and rubbish customer service.

Svar från Northwesttradecentre
Great service
Great guys, patient with us and knowing our circumstances was able to sort us a temporary car until our new purchase was ready.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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