Northwest Guitars Omdömen 

825
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely fantastic!!! Had a problem with a tone pot, made an appointment with Northwest Guitars, Steve replaced the faulty pot within 1/2 hour. You couldn’t ask for more, superb!!! Thank You

Betygsatt 5 av 5 stjärnor

Always the best quality products/brands on offer, and the delivery service 8s with DPD. This means next day as promised, no messing around, get your order fast. I've used NWG several times now, n... Se mer

Betygsatt 5 av 5 stjärnor

Ordered Stratocaster tonerider city limits pickguard on the Friday morning and asked for tone blender mod on second tone control. Was dispatched Friday afternoon and received Saturday by DPD outstandi... Se mer

Betygsatt 5 av 5 stjärnor

Incredible bunch of folk to deal with and they sell as far as I know, the best Telecaster pickup upgrades (Tonerider Vintage Plus), I’ve ever purchased anywhere. Turned my project Squier classic vibe... Se mer

Företagsinformation

  1. Gitarraffär
  2. också i
  3. Musikaffär

Skrivet av företaget

Shop now for electric guitar parts & accessories for Fender Stratocaster & Telecaster, Gibson Les Paul, SG | Free shipping on all UK orders


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

825 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,9

Alla omdömen

(825)

53 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Northwest Guitars has been a great…

Northwest Guitars has been a great experience when ordering parts. Not only do they have what you need online. Also have had to call them to ask questions, I’ve found them knowledgeable and kind/understanding on the phone. Delivery is swift as well couple of days from order to delivery.
Highly recommend and will use for future projects.

22 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend Northwest Guitars…

I have recently used Northwest Guitars for the first time, purchasing several components for a guitar build. I have to say that their products and service are excellent. I ended up returning one item (only because it was the wrong fit) and they refunded me with no questions. Fast, reliable and friendly service. I’ll be using them again for sure. Highly recommend.

1 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Spray cans are very good

Spray cans are very good. Got a lower quality can from another brand and boy was that a mistake. Northwest cans are way better and we're shipped super fast.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Your Delivery System Sucks

I haven’t received my order. It has been shipped back to the sender. I waited 14 days and still no order. It would be nice to review something I have received, but alas I sit here empty handed. This is the second time that I have ordered some thing from the UK only to be disappointed by not receiving my order and then having the order be sent back. The only thing that one can provide os compensation for future orders, but after such an experience why would I take the chance on using that coupon for a new order. Might as well just give me the money instead. Ever since your country left the EU it has only created more headaches with it’s fellow European business partners. I think this is the last time I ever order anything from the UK. It has only been one unsatisfactory transaction after another. If you live in the UK then order from here, if not try elsewhere.

28 april 2026
Omdöme utan inbjudan
Logotyp för Northwest Guitars

Svar från Northwest Guitars

We’re sorry to hear about your experience, however we’d like to clarify that this issue was not caused by us. Your order was dispatched promptly, but unfortunately DHL encountered an error on their side which resulted in the parcel being returned to us.

We’ve already been in contact directly and, as agreed, we are:

* Resending the order, and
* Refunding 50% of the original shipping cost as a gesture of goodwill

We ship a large volume of international orders successfully, and while issues like this are rare, they can occasionally occur with third-party carriers.

We appreciate your patience while we resolve this and look forward to getting your order to you as quickly as possible.

Kind regards,
Northwest Guitars

Betygsatt 1 av 5 stjärnor

I would give this company negative stars if I could.

I would give this company negative stars if I could. I have spent a lot of money with them over the years, I just ordered a set of sprays can for a three colour sunburst and, as everybody knows the central colour is amber. They have not sent me any amber so I called them to explain. He said "have you tried it, tobacco brown is amber, what you have got is correct." I said that tobacco brown is not amber to which he immediately threw a load of verbal abuse at me telling me over and over that tobacco brown is amber. I was astonished and raised my voice to be heard explaining that I have spent a lot of money with them over the years to which he said he didn't care. The ignorant pig just raised his voice louder to shout over me non-stop. I said will you listen to me and he aggressively shouted 'no' and rambled on that he hasn't sent the wrong item then hung up on me. Appalling behaviour and for a company that sells paint he has no clue about colours. That is the last time that I order anything from them or recommend them.

The Classic 3-Colour Palette
A traditional 3-tone sunburst transition follows this sequence from the centre outward:
Amber (or Vintage Yellow): This is the base coat applied to the centre of the guitar. It is often a transparent Vintage Amber or Lemon Yellow that allows the wood grain to remain visible.
Translucent Red (or Cherry Red): The middle ring that blends the yellow into the darker edges. In vintage terms, this is often called Faded Cherry or simply Red Dye.
Dark Brown / Black: The outermost edge. Normally Fender traditionally used a very dark brown known as Dark Salem Maple or Tobacco Brown (which appears nearly black) and or a solid Opaque Black to frame the instrument.

TO THEIR REPLY
I raised my voice because he started shouting down the phone at me and would not listen. You created this situation by losing your temper, even saying he didn't care that I was a good customer. All he had to say was well we always spray a dark brown in the centre of our sunbursts.

The name of colours is not semantics as you state.

Here is an AI response to using tobacco brown as the centre of a sunburst:

AI Overview
Yes, tobacco brown is often used in the creation of sunburst finishes, but it is typically used in a specific way within that process.
Edges, Not Center: Tobacco brown is generally used to create the dark edges of a "Tobacco Burst" or to blend the transition from black edges to the center.
The Center Color: The center of a traditional sunburst is usually a light color, such as clear amber or vintage yellow, allowing the wood grain to show through.
Usage in Staining/Spraying: While the brown is not usually the very center, it is frequently applied to stain the entire body first, or added in layers to deepen the contrast towards the perimeter.
In summary, you would use tobacco brown to create the transition or dark edge, but not as the bright, central highlight of a classic sunburst.

21 april 2026
Omdöme utan inbjudan
Logotyp för Northwest Guitars

Svar från Northwest Guitars

Thanks for the review, but we need to correct it for anyone else reading.

The product page for this kit lists its contents in full:

• Nitrocellulose sanding sealer
• Tobacco brown nitrocellulose colour — for warming the centre and transition areas
• Transparent red nitrocellulose colour — for the mid-band of the sunburst
• Black nitrocellulose colour — for the outer edge
• Clear gloss nitrocellulose

That's what you ordered and that's what was delivered. Nothing is missing.

Different suppliers label the translucent centre coat of a 3-colour sunburst differently — vintage amber, vintage yellow, tobacco brown — but the role is the same: a warm translucent base that appears amber once sprayed thinly and blended into the red. It's largely semantics, and a quick test spray on scrap would have shown the colour behaving exactly as intended.

We also do not accept the characterisation of the phone call. Our team is happy to explain product choices to any customer, but we will not be shouted down when we are giving correct technical information. Raising your voice at a member of staff and then leaving a review calling them an "ignorant pig" says more about the exchange than we ever would publicly.

We've supported your projects over the years and we're sorry it's ending this way, but we stand by both the product supplied and the member of staff who took your call.

Betygsatt 5 av 5 stjärnor

Great neck!

The neck plays and sounds great! Nice fret work. I’m very pleased with my purchase.

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have ordered a set of nut files for…

I have ordered a set of nut files for my bass guitars, whilst being a complete beginner on the subject, northwest guitars had a northwest guitars branded product in stock which they shipped very rapidly. The product is great, the service is great, and I'm more than happy with all of it! Warmly recommend their services. This is an unprompted review from someone whose finger tips really enjoys the new action on his bass guitars.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I ordered a TUSQ nut, which as always arrived very quickly, unfortunately it wasn't the right size (learning point: always check the serial number of the part you're ordering). I returned it to Northwest Guitars and the refund appeared in my bank within a few days. No arguing or reluctance on the part of the shop, just the sort of customer service that makes them an example to the rest.

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My second order from these guys.i…

My second order from these guys.i ordered guitar parts on Monday evening and they arrived today- Wednesday ! Wow that’s great service by any standards.
I could get the same parts from a few other places such as Amazon but the problem is that several of the suppliers selling through Amazon are selling what they claim are CTS pots but they are sourcing them in china which is notorious for counterfeits of these things.
Northwesterns customer service extends to clearing up any questions ya have too.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quality and a perfect fit and is, according to my cynical luthier, now makes “ a simply beautiful bass”

I bought a P bass body to house my superb fender Aerodyne jazz bass neck. The finish, (routing, dimensions, finish and neck pocket) were exceptional, the neck fitted like a custom made glove. I had bought a cheaper and heavier body from a large scale online music store and whilst significantly cheaper was so poorly produced and finished I threw it away.

18 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality of the products and speed of…

Quality of the products and speed of delivery are excellent. I've bought a few things from NW Guitars, tuning pegs, pickups, and luthier tools. They stock quality brands and having bought items from Amazon, the quality more than makes up for the price difference.

21 januari 2026
Omdöme utan inbjudan

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