Absolutely fantastic!!! Had a problem with a tone pot, made an appointment with Northwest Guitars, Steve replaced the faulty pot within 1/2 hour. You couldn’t ask for more, superb!!! Thank You
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always the best quality products/brands on offer, and the delivery service 8s with DPD. This means next day as promised, no messing around, get your order fast. I've used NWG several times now, n... Se mer
Ordered Stratocaster tonerider city limits pickguard on the Friday morning and asked for tone blender mod on second tone control. Was dispatched Friday afternoon and received Saturday by DPD outstandi... Se mer
Incredible bunch of folk to deal with and they sell as far as I know, the best Telecaster pickup upgrades (Tonerider Vintage Plus), I’ve ever purchased anywhere. Turned my project Squier classic vibe... Se mer
Företagsinformation
- Gitarraffär
- också i
- Musikaffär
Skrivet av företaget
Shop now for electric guitar parts & accessories for Fender Stratocaster & Telecaster, Gibson Les Paul, SG | Free shipping on all UK orders
Kontaktuppgifter
Unit A Hoyle Street, WA5 0LW, Warrington, Storbritannien
- 01925407056
- Sales@northwestguitars.co.uk
- northwestguitars.co.uk
4,9
Utmärkt
825 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful service
Over the years I have ordered goods from northwest and am constantly pleased with the service from them, they always seem to get your order to you earlier than you would expect and when I am totally happy in my dealings with them, a good range of products, their guitar stain is superb, I really cannot fault them on anything, I have been dealing with them for over 9 years , can't rate them highly enough you can always buy with confidence from them.
15 oktober 2025
Omdöme utan inbjudan
I’ve used this shop several times and…
I’ve used this shop several times and I’ve always been impressed with the service and quality of parts. The postage and packaging is always quick and well packaged. Highly recommended place in my opinion.
16 oktober 2025
Omdöme utan inbjudan
touch up
i wish i had found the shop before i got the touch up car paint but got the right colour now
21 oktober 2025
Omdöme utan inbjudan
Excellent and efficient service
Excellent and efficient service! Delivery prompt and trouble free..
14 oktober 2025
Omdöme utan inbjudan
Northwest guitars
I ordered parts for my stratocaster which arrived on time. I would recommend Northwest guitars any day. My guitar thanks you and I thank you. Regards and respect 🫡
10 oktober 2025
Omdöme utan inbjudan
Hosco LP type guard ( ivory/cream
excellent service as usual from a reliable company
21 oktober 2025
Omdöme utan inbjudan
great products at keen prices and all…
great products at keen prices and all in one place. My Paul Kossoff " Isle of Wight" tribute Les Paul is now complete. Thanks, and I will be ordering again in the future.
20 oktober 2025
Omdöme utan inbjudan
Only minor guitar spares but promptly…
Only minor guitar spares but promptly supplied at a very reasonable cost. Many thanks
8 oktober 2025
Omdöme utan inbjudan
Beautiful strat body received as…
Beautiful strat body received as ordered, very quick delivery
14 oktober 2025
Omdöme utan inbjudan
Quick delivery and all parts as expected
10 oktober 2025
Omdöme utan inbjudan
Great transaction
Swift delivery, well packed and items all as described. Recommended.
6 oktober 2025
Omdöme utan inbjudan
The post office made a mistake with my…
The post office made a mistake with my delivery and I didn’t receive my parcel. Kevin at North West Guitars was great. Exploring what happened and replacing the purchase with a new order for free.
Fantastic service.
10 oktober 2025
Omdöme utan inbjudan
Beyond customer expectation
Very prompt service that goes beyond customer expectations
18 oktober 2025
Omdöme utan inbjudan
Ordered 2 Telecaster necks
Ordered 2 Telecaster necks. Arrived quickly for international shipping. Fantastic products and fair price. Only complaint is DHL (shipping company) demanded large payment before they would deliver. This is probably due to our dumb President putting tariffs on everything, but that was the only glitch; not NWG’s fault.
8 oktober 2025
Omdöme utan inbjudan
Professional outfit
Guaranteed the best and correct sized proper replacement and original parts everything you need to build up a guitar from scratch 👋
17 oktober 2025
Omdöme utan inbjudan
My go-to company for guitar parts
My go-to company for guitar parts. Great service and they always seem to have what I need. Branded parts are better than Chinese copies on eBay, and they get to you quicker. Recommended.
17 oktober 2025
Omdöme utan inbjudan
Reliable and fast..
As a Luthier I need great parts, quickly!
NG never fail to deliver!
9 oktober 2025
Omdöme utan inbjudan
Gretsch / Epiphone Gold Roller Tunamatic Bridge
A nice replacement bridge that was needed for a new Gretsch 6120 as I always fit these over the standard Blade saddle Tunamatic.
Dropped in place and was easily adjusted to tune.
Have used Northwest a few times before.
3 oktober 2025
Omdöme utan inbjudan
they are okay until something goes…
they are okay until something goes wrong.
14 oktober 2025
Omdöme utan inbjudan
Svar från Northwest Guitars
Hi Ian,
We’re disappointed by this review as it doesn’t reflect what actually happened. As soon as you contacted us about the issue, we immediately apologised and sent you a prepaid return label and QR code so you could post the faulty tuners back free of charge. We also made it clear that we’d dispatch replacement tuners as soon as you confirmed they were in the post — we weren’t even waiting for the return to arrive before sending new ones.
Rather than use the free return and quick replacement we offered, you chose to discard the items and buy elsewhere. That was, of course, your choice — but it left us no way to resolve the issue for you.
We pride ourselves on resolving any genuine problem quickly and fairly, and we stand by the service we provided in this case.
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