An amazing company - they clearly prioritise simplicity and quality in their products. If you want an excellent night light that actually lasts, I realised recently that my Little Light is probably cl... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Noodoll are exceptional. Ever since discovering them my son has been obsessed with each new item they make. Their communication is as brilliant as their products. Cannot think of a single negative thi... Se mer
Företaget har svarat
Quite possibly the most adorable plushies around! Our household favourite has to be the squishable ricespud! My 11yr old has an impressive collection now, all dressed to impress of course. They arriv... Se mer
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We love our Noodolls!! My 2 daughters have built up quite a collection and they are all fantastic quality and always quick delivery. We absolutely love that all the toys are so well stuffed - just per... Se mer
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Företagsinformation
Skrivet av företaget
Hello, we're Noodoll: A London-based, female-founded design brand making plushie friends for life and so much more. Every toy is guaranteed to stay with you for a lifetime thanks to our Friends for Life project (offering free repairs as well as a pre-loved shop). These are plushies with a difference, and they are designed to be loved.
Kontaktuppgifter
London, Storbritannien
- shop@noodoll.com
- noodoll.com
4,8
Utmärkt
269 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Potatoes!!!
I love my new Ricespud friends! <3 Shipping was extremely fast, and as always, the packaging and quality is amazing.
10 mars 2023
Svar från Noodoll
Thank you so much for taking time to write us a lovely review, we really hope this little Ricespud will continue to spread the joy everywhere you go! xx
Quality products
Noodoll are a wonderful company. Fast delivery. Always a personal touch to their orders. The soft toys are an excellent quality, and cute. They sell a different style of soft toy.
3 februari 2023
Svar från Noodoll
DearJulia, thanks for being supportive of Noodoll and keeps coming back for more little friends, it really means a lot to our team x
Svar från Noodoll
Dear Zoe, so glad it arrived quickly, we usually dispatch on the same day, hope you have lots of good memories with your Noodoll x
Svar från Noodoll
Dear Jeremy, Thank you so much for leaving us a wonderful review, it means a lot for our small team to know that their hard work has been noticed and appreciated.
Svar från Noodoll
Dear Lisa,
We are really sorry that your order was delayed, we have double check that it was successfully delivered yesterday.
Due to it's international shipping from the UK and over here there have been many industrial strikes over the last few months, so we are really sorry that it had a huge impact on all outgoing parcels.
We really hope that Riceroar is happy now that they are home.
Have a nice day, and sorry again for the delay.
Excellent service and lovely thoughtful…
Excellent service and lovely thoughtful products.
31 januari 2023
Svar från Noodoll
Thank you so much for leaving us a wonderful review, it means a lot for our small team to know that their hard work has been noticed and appreciated. x
Delivery was very fast -highly recommend
Delivery was not only fast , but super easy ordering , these are so cute ,I’d most definitely recommend to friends ,and/or family.
4 december 2022
Omdöme utan inbjudan
Svar från Noodoll
Thanks a lot for your time to leave us a great review Tara, your review is valued and shared amongst our small team, it will definitely cheer everyone up! We feel really appreciated and thank you so much for being a wonderful Noo Fam. x
High Quality- very impressed
fast delivery, beautifully packaged and high quality products. So cute- very impressed would fully recommend buying from Noodoll
9 januari 2023
Svar från Noodoll
Thank you Emily for such a sweet review. Your review is appreciated and will be shared amongst our small team. We take pride in everything we do and glad it's been recognised by you. Thank you so much for being part of our wonderful Noo Fam. x
Quick delivery and great product
Quick delivery, well packaged and the product itself was lovely - will definitely buy from again!
18 januari 2023
Svar från Noodoll
Thank you dear Noo Fam, this means so much to us and our small team. Hugs from us all x
Such cuteness, I exploded
The delivery was speedy and with care, the packaging was lovely with lots of sweet surprises inside, and the doll itself was too cute to be real - but it is!
6 januari 2023
Svar från Noodoll
Thank you Roni for leaving us such a wonderful review, it's much appreciated. We like to surprise our customers- (we call them Noo Fam), they deserve a lot of free treats so we tend to send out little bits and bobs, so glad you like them!
Absolutely gorgeous products with…
Absolutely gorgeous products with excellent customer service and very speedy delivery! Wonderfully packaged too ! Going to be collecting these beauties
12 januari 2023
Svar från Noodoll
Thank you Karen for being part of our lovely Noo-Fam, we can't thank you enough for this amazing review and supporting our small business, we hope to see your growing collection, do tag us on social medias #noodoll. x
Lovely small business with great…
Lovely small business with great designs.
Everything seems very good quality, and all communication directly with the team has been very friendly and quick :)
27 december 2022
Svar från Noodoll
Dear Hayward, thank you for your supporting a small business like us and taking time to write such a lovely review. We really appreciate and feel appreciated too that you notice the effort we have put in to our designs, products and service. Big thank you!
More than I bargained for!
Ordered a large ricetato and small ricetato. Was sent those as well as a couple greeting cards and some stickers that would come with the Christmas bundle that I hadn't seen when I ordered. Nice little touch that added to my experience.
21 december 2022
Svar från Noodoll
Thank you Adam for taking time to write us a wonderful review. We hope that our Spuds are good companions and keeping you jolly! Big hugs from Noodoll x
Svar från Noodoll
Thank you for taking time to write us a great review, we will share this with Dini and Ira who works extremely hard to pack and dispatch each order carefully from our small warehouse in London, we are so glad you like the extra free gifts :)
A company that does care about its customers
My package seems now to have been lost in the black hole of UK Christmas shipping 2022. Despite my initial disappointment about this not being anticipated, this small company went the extra mile in terms of communication, and eventually a refund. I give them five stars as they convince me this is a company worth spending your money on. Just not when a country is gripped by industrial action because of an abysmal government. Best wishes to you, Noodoll!
30 november 2022
Svar från Noodoll
Dear Tim, We are very sorry to hear of your disappointment that your order has not arrived. Especially in the run up to Christmas, delivery times can be slower, and 2-3 weeks for the UK to the USA is a standard delivery time. Unfortunately, the situation with the industrial action in the UK has exacerbated the situation and affected delivery times to a much greater extent than anyone anticipated. As soon as the level of disruption became apparent, we tried to communicate this to our customers through multiple channels and we are sorry if this message wasn’t clear enough.
Under the current circumstances, we would normally ask you to wait a little longer for your order to arrive - we very much hope it will still reach you in time for Christmas - however, on this occasion, we have issued you with a refund- we share your frustration at this situation and as a small business there are a lot to learn from unforeseen situation and your feedback is valuable for us to improve in the future. Hope this is a satisfactory resolution for you. Best wishes for you and your family.
Lovely plushies!
Everything came in perfect condition and I'm in love with all the plushies I bought!
26 november 2022
Svar från Noodoll
Thank you so much for your bucket of love, truly lifting our spirit at this time of the year. Ho Ho Ho!
Svar från Noodoll
Dear Madison, appreciate you take time to leave us a lovely review, thank you so much and wish you a lovely time everyday x
Serotonin booster
So lovely, my order was really well packaged and came with a few super fun extras!
I will definitely come back :•)
8 december 2022
Svar från Noodoll
Thank you so much for such a wonderful review, we will share this with Dini and Ira who works extremely hard to pack and dispatch each order, every package is picked and packed carefully and dispatch from our little warehouse in London :) Wish you a lovely festive time x
Svar från Noodoll
Thank you for being part of our wonderful Noo-Fam, we can't thank you enough for keep coming back to support our small business, it means a lot and keep us going!
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