Be aware of the scam! I was scammed in Nino&Friends store in Siena where they charged me a different amount that they initially advertised the price to be. I tapped my card and left the store not... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought several items at nino’s whey we were in Taoramina in June. After enjoying them at home we were honestly sad that we ate everything. So I went online to see if we could order more. Yes, onlin... Se mer
Customs was a nightmare. Nino and Friends ultimately replied to my emails and handled Customs. All of the chocolate was ruined as it was one melted mess. I will absolutely buy from this company, bu... Se mer
Företaget har svarat
We found this store last spring while visiting Sorrento and brought some candies back home for my mother in law. She raved about them so much we ordered her some for Christmas! Would definitely visit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
La NINO AND FRIENDS ITALIA nasce nel 2015 da un piccolo progetto familiare in Penisola Sorrentina, che nel corso degli anni è cresciuto espandendosi alle maggiori piazze italiane. L’idea che muove l’azienda è il desiderio di portare artigianalità e far conoscere le migliori eccellenze italiane nelle località di maggiore attrazione. Ci trovate a Sorrento, nella bellissima Capri, Anacapri ed Amalfi, in Toscana, a Firenze, Siena e San Gimignano, in Sicilia nella splendida Taormina, e in Veneto a Venezia. Trovate le migliori eccellenze italiane dal cioccolato, ai biscotti, fino alle eccellenze del salato, con l'olio d'oliva della Penisola Sorrentina, il Tartufo Umbro, e i Pesti siciliani. Cosa state aspettando? Veniteci a trovare.
Kontaktuppgifter
Via Dell'Accademia 5 , 80067, Sorrento , Italien
- 3495624401
- info@ninoandfriends.it
- ninoandfriends.it
3,2
Medel
78 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Great experience.
It was a little tricky to navigate the website as a non-Italian speaker, but I got it figured out with the help of Google. It was an (almost) last minute birthday gift and I was worried it might not make it in time. My order shipped from Italy to the US east coast very quickly and made it in perfect condition the morning of the birthday. I already knew what I ordered was delicious, so the gift was well received. Now I need to put in my Christmas order!
27 oktober 2023
Svar från Nino and Friends
Dear Gilbert, many thanks for your lovely words, and we are happy to know that you received all and enjoy it for the birthday. In regards to the language figure, on the top of the page you can choose the flag and language that you wish, and all will be automatically translated in your language. This way, next time you will not need to translate from Italian :) Hope to see you back.
2 out 5 boxes were crumbled… the rest…
2 out 5 boxes were crumbled… the rest were fine…
30 oktober 2023
Svar från Nino and Friends
Dear Mary, many thanks for sharing your experience with us. We are sorry for any inconvenience caused. You can write at info@ninoandfriends.it for our customer service. Thank you
Svar från Nino and Friends
Dear Simone, many thanks for sharing your review with us. We are glad to hear that you received it all. Enjoy all our excellences with your loved ones. Hope to see you back soon.
delicious and accurate
23 oktober 2023
Svar från Nino and Friends
Dear Koen, many thanks for your lovely words. We hope to see you back again in any of our stores in Italy or online. Thank you so much.
This is the best seasoning I have ever…
This is the best seasoning I have ever tasted! I bought it while in Italy. I made the best dishes of my life and ran out way too fast! I couldn’t get enough of that amazing flavor. I had to order more. I can’t believe I had to ship it to Utah from Italy. I wish I could get it in the states. It did come sooner than expected and I am so happy to have it for the holidays!!!!
27 oktober 2023
Svar från Nino and Friends
Dear Laurel, many thanks for sharing your lovely experience with us. We are glad to hear that you loved our products, store and fast-delivery too. Hope to see you back soon again. In the meanwhile enjoy our specialities.
I got mine delivered in Canada and they…
I got mine delivered in Canada and they were delicious. I was in Italy and had a sample of nino and friends chocolate but for some reason I didn't buy any when I was there. So when I got back to Canada I was craving it but I couldn't remember the name of the chocolate I had. I went online and connected nino and friends on WhatsApp and I described the kind of chocolate I had, they sent me the link to it and I ordered 3!!!
27 oktober 2023
Love your company
Love your company! Items came so fast! No breakages items all there!! Very friendly to work with! I highly recommend them!!
20 oktober 2023
Svar från Nino and Friends
Dear Diana, many thanks for sharing your experience with us. We are glad to hear that you had a good experience with our customer service and delivery.
Hope to see you back soon
Considering I still have not received…
Considering I still have not received my order and it was paid in full, I have to give a low rating.
23 oktober 2023
Svar från Nino and Friends
Dear Gondrella, many thanks for your feedback. At the moment, we are having issues with the custom and for this reasons there are some delays, you can always write to info@ninoandfriends.it and our customer service will come back to you within 24 hours.
Store great, but check seals before leaving.
Our experience in the store was delightful. Everyone was helpful. We tasted and purchased several items. Unfortunately, one of the pistachio creme jars was not completely closed (even though the paper seal between lid and jar was in place). It leaked into our suitcase and was a loss. :( So disappointing.
18 oktober 2023
Omdöme utan inbjudan
Svar från Nino and Friends
Many thanks for sharing your feedback. We are glad to hear that your experience at store was fine, and you enjoyed our products. In regards to the Pistachio jar we are really sorry for this inconvenience, and for any issue related to products, you can write at info@ninoandfriends.it, our customer service will come back to you. Thank you
Great shop in Sorrento!
We found this store last spring while visiting Sorrento and brought some candies back home for my mother in law. She raved about them so much we ordered her some for Christmas! Would definitely visit this store in person again if possible. Employees were very friendly and helpful.
28 maj 2023
Svar från Nino and Friends
Dear Michelle, many thanks for sharing your experience in Sorrento with us, and for choosing our online service. We hope you will enjoy with your family for Christmas and get a bit of Sorrento with you there. Thank you so much
Never received my order
19 oktober 2023
Svar från Nino and Friends
Dear Lori, if you had any issue with the order, please send an email to info@ninoandfriends.it. At the moment, we are having issues with the custom due to inspection, for this reasons are getting delays. Thank you
Prompt and on time delivery and always…
Prompt and on time delivery and always a fabulous product!
20 oktober 2023
Great help and very friendly support…
Great help and very friendly support for my Order by e-Mail, fast delivery and good information about the state of things, fantastic and delicious products (dragées cuor di Limoncello). Thank you so much!
20 oktober 2023
Svar från Nino and Friends
Dear Margareta, many thanks for sharing your review with us. We are glad to hear that you appreciate our customer service and had a good experience with us. Hope to see you back soon again.
Love Nino & Friends
Love Nino & Friends. Chocolate is just the right amount of sweetness.
19 oktober 2023
Svar från Nino and Friends
Dear Lovina, many thanks for your lovely words. We are happy to hear that you appreciate our products and chocolate. Hope to see you back.
Nino’s helped me with my Christmas shopping!
We loved the products we brought back home from Ninos in Amalfi so I decided to order a few items for Christmas gifts! Their website was easy to use, the shipment was well packed and it arrived more quickly than I thought it would! Thank you for the great service! I’m looking forward to having a “little bit of Amalfi” under the Christmas tree!
4 oktober 2023
Svar från Nino and Friends
Dear Jan, many thanks for sharing your experience with our e-shop online. We are glad to hear that you loved our products and the user-friendly path on the website. Hope to see you back again, enjoy the Christmas gift with your loved ones.
Svar från Nino and Friends
Dear Marc, many thanks for sharing your experience with our e-commerce. Hope to see you back soon online, or in Italy in any of Nino and Friends stores. Thank you so much
Les chocolats sont arrivés en très…
Les chocolats sont arrivés en très mauvais états et vraiment pas bon du tout. J’ai envoyé une réclamation et personne n’a répondu. Vraiment je suis déçue par le service et la qualité des produits
4 oktober 2023
Svar från Nino and Friends
Bonjour Cheima, vous avez envoyé une réclamation concernant les produits par e-mail, qui a été répondue et également remboursée. Nous ne comprenons donc pas la raison de votre avis négatif. Pour toute demande complémentaire ou problème, vous pouvez nous contacter. Je vous remercie beaucoup
Everything arrived on time and perfect…
Everything arrived on time and perfect condition.
25 september 2023
Svar från Nino and Friends
Dear Kelley, many thanks for sharing your experience with our e-shop online, we hope to see you back soon.
Melted
I’m texting you regarding my order. (# 18023)
I just have received the shipment and everything was perfect except one missing item (Biscotti al pistachio), I have ordered five and just received four.
The other issue was the (NOCCIOLA FOYATEN GOURMET and PISTACCHIO FOYATEN GOURMET) Was in a bad condition (melted), I can’t even eat it.
27 september 2023
Svar från Nino and Friends
Dear Hamad, thank you for your review. Our customer service has contacted you via email and whatsapp too, so if you need to sort anything else, please write to us via email.
Thank you so much for choosing us. Hope to see you back soon.
Nino’s is the chocolate you’ve always dreamed of eating
Not only did my order arrive quickly, it was also packaged well enough that it made it from Venice to California in tact. Every bit of it is decadent and so marvelously delicious 😊
19 september 2023
Svar från Nino and Friends
Dear Elia, many thanks for your lovely words. We are glad to hear that you are happy with our delivery service. Hope to see you back in Venice, or online. Thank you so much!
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