Be aware of the scam! I was scammed in Nino&Friends store in Siena where they charged me a different amount that they initially advertised the price to be. I tapped my card and left the store not... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought several items at nino’s whey we were in Taoramina in June. After enjoying them at home we were honestly sad that we ate everything. So I went online to see if we could order more. Yes, onlin... Se mer
Customs was a nightmare. Nino and Friends ultimately replied to my emails and handled Customs. All of the chocolate was ruined as it was one melted mess. I will absolutely buy from this company, bu... Se mer
Företaget har svarat
We found this store last spring while visiting Sorrento and brought some candies back home for my mother in law. She raved about them so much we ordered her some for Christmas! Would definitely visit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
La NINO AND FRIENDS ITALIA nasce nel 2015 da un piccolo progetto familiare in Penisola Sorrentina, che nel corso degli anni è cresciuto espandendosi alle maggiori piazze italiane. L’idea che muove l’azienda è il desiderio di portare artigianalità e far conoscere le migliori eccellenze italiane nelle località di maggiore attrazione. Ci trovate a Sorrento, nella bellissima Capri, Anacapri ed Amalfi, in Toscana, a Firenze, Siena e San Gimignano, in Sicilia nella splendida Taormina, e in Veneto a Venezia. Trovate le migliori eccellenze italiane dal cioccolato, ai biscotti, fino alle eccellenze del salato, con l'olio d'oliva della Penisola Sorrentina, il Tartufo Umbro, e i Pesti siciliani. Cosa state aspettando? Veniteci a trovare.
Kontaktuppgifter
Via Dell'Accademia 5 , 80067, Sorrento , Italien
- 3495624401
- info@ninoandfriends.it
- ninoandfriends.it
3,2
Medel
78 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customs form wasn’t filled out…
Customs form wasn’t filled out completely so my package was returned to the shop. Fingers crossed I can get a refund.
8 januari 2024
Svar från Nino and Friends
Dear Artur, many thanks for sharing your experience with us. We are glad to hear that you appreciate our goodies. Hope to see you back again soon
Todo llegó en perfectas condiciones y…
Todo llegó en perfectas condiciones y muy rápido a pesar de ser fechas navideñas que siempre son muy complicadas.
Eso demuestra la profesionalidad y la calidad en el servicio al cliente.
Esto es IMPORTANTISIMO y me ha encantado como han respondido y actuada ante mi compra
29 december 2023
Svar från Nino and Friends
Hola Javier, muchas gracias por compartir con nosotros tu experiencia con nuestra tienda online. Esperamos volver a verte pronto.
Fast delivery to Poland. Very good quality products
Very good quality products. Tasty! Delivered to Poland fast and without any problems.
28 december 2023
Svar från Nino and Friends
Dear Piotr, many thanks for sharing your experience with Nino's e-shop online. We are glad to hear that you received everything and you enjoyed it all. Hope to see you back soon
Sapori ritrovati
La recente visita di Sorrento, oltre alle bellezze naturali del luogo e all'ospitalità, ci ha dato la possibilità di conoscere e assaggiare questi fantastici prodotti.
Natale è stato il miglior momento per farli conoscere anche ad amici e parenti attraverso regali dal sapore di Sorrento.
19 december 2023
Svar från Nino and Friends
Salve Marco, grazie mille per aver condiviso con noi, la sua esperienza a Sorrento, e l'apprezzamento per i prodotti Nino and Friends, siamo felici di aver condiviso con voi la gioia del Natale. Speriamo di rivederla presto in uno dei nostri stores in Italia, ed online.
Svar från Nino and Friends
Dear Phil, many thanks for sharing your feedback with us, we are glad to hear that you appreciate our goodies, and also tried Nino's delivery service. Hope to see you back again soon.
Such a wonderful company with so many…
Such a wonderful company with so many savory products. My international shipping was great too!
23 november 2023
Svar från Nino and Friends
Dear Cheryl, many thanks for your lovely words and for choosing us. We are glad to hear that you appreciate our international shipping, and hope to see you back soon.
Annabel was and is maginacifica
Annabel was and is maginacifica. And the candy isn't bab either
21 november 2023
Svar från Nino and Friends
Dear David, many thanks for your lovely words. We are glad to hear that you appreciate our customer service and candies too. Thank you so much
Prodotti di alta qualità
Prodotti di alta qualità. Molto buoni gli aceti balsamici che hanno. Avevano sbagliato ad inviarmi un prodotto ma sono stati molto gentili perché hanno provveduto a mandarmi quello giusto senza costi aggiuntivi.
23 november 2023
Svar från Nino and Friends
Salve Carmela, grazie mille per aver condiviso la sua esperienza con noi. Siamo felici di sapere che abbia avuto modo di provare le Selezioni di Aceto Balsamico di Nino e ci auguriamo che posso ritornare ad essere nostra cliente online. Grazie mille
5 stars!!!
5 stars!!!! Enjoyed the cookies while on a recent trip to Italy….just wish I could have purchased Limoncello also!!
28 november 2023
Svar från Nino and Friends
Dear Mark, many thanks for your feedback. Hope to see you back in any of Nino and Friends stores in Italy or online.
Well it’s been more than 3 weeks and I…
Well it’s been more than 3 weeks and I still don’t even have the package yet you are asking me for my rating which makes no sense to me.
17 november 2023
Svar från Nino and Friends
Dear Pita, many thanks for sharing your experience with us. If you are facing any issues or delays with the order, please write to us at info@ninoandfriends.it. We will check with the courier and make sure you will receive everything soon.
Great candies
23 november 2023
Svar från Nino and Friends
Dear Donald, many thanks for your lovely words. We are glad to hear that you appreciate our candies. Hope to see you back soon again online.
Outstanding products and service!
Everyone was so kind helping me make sure my international order went through smoothly! The Limon Cookies are simply the best!
Thank you!
20 november 2023
Svar från Nino and Friends
Dear Mary, many thanks for your feedback. We are glad to hear that you appreciate our customer service and also our Italian Excellences. Hope to see you back online soon. Enjoy our goodies with your loved ones.
international shipping and black friday
The fact that Black Friday was solved by raising the price of everything in the process is a strange solution, to say the least.
The international shipping fees are much higher than other similar companies. They put much care to carefully package everything up.
23 november 2023
Svar från Nino and Friends
Dear Lajos, many thanks for choosing us and for sharing your experience with us. In regards to the price, these are not been raised up since July, so we are sorry if you had a different experience. We hope to see you back soon again.
Svar från Nino and Friends
Salve Nadine, grazie mille per aver condiviso la sua esperienza con l'e-shop con noi. Speriamo di rivederla presto, e magari proprio in Svizzera.
Quality packaging for shipping to…
Quality packaging for shipping to Florida USA. None of the boxes were dented making for excellent Christmas gifts. Thank you for restocking in time!!! My husbands favorite pistachio candies!!! Yum!
21 november 2023
Svar från Nino and Friends
Dear Sandy, many thanks for your lovely words, and to try our e-shop online. We hope to see you back soon again. Merry Christmas! Hope you can enjoy our Excellences with your loved ones.
We had to pay taxes after your store in…
We had to pay taxes after your store in Florence when we were there in August this year assured us that we will not have to pay anything more than what we paid especially taxes! We were told that you are very experienced in sending to Canada and told us to write to you if anything wrong happened! Thanks.
21 november 2023
Svar från Nino and Friends
Dear Alex, many thanks for sharing your review. We already answered you via email, but it is good to explain it here too. The custom taxes that you paid, are unfortunately related not to us but to custom duties, and it is something not related either to the shipper, which is us in this occasion, and to the courier, but only to the custom. Hope to see you back soon.
First happened upon Ninos in Positano…
First happened upon Ninos in Positano 10 years ago. Was back in Amalfi and so excited that it was there. We bought a lot of stuff home but not enough ha ha was great to see that I could order and the stuff came today and it is perfect. Thank you thank you Grazie.
20 november 2023
These are fantastic cookies
These are fantastic cookies
They were delivered in good shape
Wish the shipping fees were less it cost
more then the four box of cookies shippef
20 november 2023
Svar från Nino and Friends
Dear Renette, many thanks for sharing your experience with our e-shop here. We are glad to hear that you appreciate our delivery service and cookies, and hope to see you back online. In regards to the shipping costs, we are working on these, and hope to be able to reduce these soon. Thank you so much
Nino's responded quickly on their end…
Nino's responded quickly on their end to getting my order filled. However, US customers should be aware that US customs can delay receiving order. Nino's shipped within days of my ordering on-line. The package arrived in US on 11/2 and I received it on 11/28. Nino's candy is delicious and worth the wait!
23 oktober 2023
Svar från Nino and Friends
Dear Gaspar, many thanks for your review and especially for your understanding, unfortunately this month we faced issued with the US custom, that now it has been solved. Thank you for your patience. We hope to see you back again soon. Enjoy our goodies with your family and loved ones.
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