Elizabeth made my premium payment so easy. I could not find my file with paperwork so my information was limited, other than my name and address. Elizabeth simply looked up my name address and we were... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Elizabeth answered the call quickly. She was very clear and helpful answering my questions on life insurance name change forms. She was not rushed and took all the necessary time to make sure I... Se mer
I spoke with Joann J today, in the Customer Care Center. She was extremely helpful and knowledgeable. She showed empathy when I spoke of my Mom’s (the annuitant) failing health and tons of patience wi... Se mer
I had a very nice call experience on May 1st, at 4:15 p.m. CDT. My Nassau Annuity representative was very helpful, looking at my accounts and assuring me that the account ownership had been titled to... Se mer
Företagsinformation
Skrivet av företaget
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Kontaktuppgifter
USA
- nfg.com
4,9
Utmärkt
10 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Christina was very competent with her…
Christina was very competent with her answers and made me feel that I was in good hands.
Keep up the good work!
21 april 2026
Svar från Nassau Financial Group
We're happy that you felt well-supported by our team's knowledge. We appreciate you sharing your positive experience with us!
Derren reviewed the many papers and…he had called the company and received good explanations for fir such.
Derren reviewed the many papers and explained such. He and Janet help fill them out stating what we wanted to do with the financials. PHL for Restructuring and Rehabilitation was confusing to us.
21 april 2026
Very great communication and…
Very great communication and understanding to all of the people I talked to. They are awesome!
21 april 2026
The representative was very polite and…
The representative was very polite and professional. She answered my questions and I appreciate the service. Was on hold for 35 minutes to reach a person, but that is not her fault.
21 april 2026
Svar från Nassau Financial Group
We're happy to hear that the representative was helpful and professional! We appreciate your feedback and are sorry about the long wait time during this busy period.
The nice lady i spoke to
The nice lady i spoke to, was very helpful. She took her time to make sure i understood everything!. she was very nice and knowledgeable.
21 april 2026
Everyone I talked with was patient and…
Everyone I talked with was patient and answered every question so I could make the best most informed decision for me.
21 april 2026
Shelia was very helpful and…
Shelia was very helpful and knowledgeable. Solved our issue promptly
21 april 2026
Elizabeth was very polite and…
Elizabeth was very polite and courteous, not only answering my initial question, but offered additional insights to help me provide service to my client.
21 april 2026
The friendly
The friendly, professional and knowledgeable information and prompt service
21 april 2026
Elizabeth Crandall is a professional
Elizabeth Crandall is professional, knowledgeable, and always helpful in resolving any requests I may have. It is a pleasure working with her.
21 april 2026
The customer service rep was…
The customer service rep was outstanding! Your phone wait time and phone automation sequence was beyond dismal !
20 april 2026
Professional and always informative
Every time I call, they are extremely professional and can always answer my questions with expert information. Wish more companies were like this!!!
20 april 2026
Svar från Nassau Financial Group
We're happy to hear that our team consistently provides professional and expert assistance! We appreciate you taking the time to share your positive experience with us.
REPRESENTATIVE WAS VERY HELPFUL
20 april 2026
She answered every question went out of her way to find additional answers and was deeply concerned about the policy contract that I was discussing I don’t know what more I could Sabrina was knowledge
Sabrina was knowledgeable, professional really cared about the questions I was asking, went out of her way to get extra information and quite honestly gave me professional help above what I ever expected
20 april 2026
The kindliness of Robin was so nice and…
The kindliness of Robin was so nice and refreshing. Thank you so very much!
20 april 2026
Tiare's knowledge and patience were GREAT!
Tiare's knowledge and patience helped to get my issues addressed in short order. It was a pleasure to work with her.
20 april 2026
John was great in trying to understand…
John was great in trying to understand my questions and great on getting information I needed.
20 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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