Elizabeth made my premium payment so easy. I could not find my file with paperwork so my information was limited, other than my name and address. Elizabeth simply looked up my name address and we were... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Elizabeth answered the call quickly. She was very clear and helpful answering my questions on life insurance name change forms. She was not rushed and took all the necessary time to make sure I... Se mer
I spoke with Joann J today, in the Customer Care Center. She was extremely helpful and knowledgeable. She showed empathy when I spoke of my Mom’s (the annuitant) failing health and tons of patience wi... Se mer
I had a very nice call experience on May 1st, at 4:15 p.m. CDT. My Nassau Annuity representative was very helpful, looking at my accounts and assuring me that the account ownership had been titled to... Se mer
Företagsinformation
Skrivet av företaget
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Kontaktuppgifter
USA
- nfg.com
4,9
Utmärkt
10 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you for your help
Thank you for your help. These clients have been with us for years. They are in a bind and you really came through for them.
21 april 2026
The customer service that Mary Grace…
The customer service that Mary Grace offered was exceptional.
22 april 2026
A-one
MaryGrace was very professional and helped me with the forms so much. A very kind person.
22 april 2026
Cathy helped me in the best most…
Cathy helped me in the best most professional way. I had issues with my paperwork. She took the time to have me email it directly to her.
She reviewed it and then forwarded it to the proper office and asked that it be expedited.
I had faxed my forms a week ago and they were never received.
Cathy took customer service to the next level.
She "cares".
Thank you Cathy 😊 you Rock!!!
22 april 2026
Everyone I talk to is so helpful and…
Everyone I talk to is so helpful and always answers my questions, so I understand.
I talked to Ben today. He helped me fill out my paperwork, so I could get my money. Thanks Ben
22 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Needed help changing beneficiary on my…
Needed help changing beneficiary on my policy. The agent was very friendly and helpful. Took care of my needs and got me the forms very quickly. It was a pleasure working with her.
22 april 2026
Svar från Nassau Financial Group
We're happy to hear that the agent provided friendly and helpful service while assisting you with your policy's beneficiary change. We appreciate your positive feedback.
John really knew his stuff
John really knew his stuff. He was able to walk me through some complex issues and explain possible options. I have delt with a few in this organization... he is by far the best!
22 april 2026
Elizabeth is an amazing representative
Elizabeth is an amazing representative. I appreciate her clear information to allow me to make educated decisions on my policy.
22 april 2026
Svar från Nassau Financial Group
We're happy to hear that our representative provided clear information, enabling you to make well-informed decisions regarding your policy. We appreciate your feedback!
Dawn was professional and quickly…
Dawn was professional and quickly answered all my questions.
22 april 2026
It was great service
It was great service. She was very professional and courtesy taking the time to answer all my questions thoroughly.
22 april 2026
The representative was was nice
The representative was was nice. We are trying extremely hard without any success to get our matured annuity in our banking account without success since it reached full maturity on April 8, 2026. We have yet to receive our matured annuity from Nassau. It’s not the man we talked to problem but he understands how frustrating this has become.
22 april 2026
RMD resubmission
Assuming that all goes as discussed, I've resubmitted my request/package for RMD... Ben B was most helpful
22 april 2026
Customer Service Quality
Dawn H was friendly, quick, and efficient! I always call once a month to make a loan payment and the representatives are always great to work with!
22 april 2026
Svar från Nassau Financial Group
We're happy to hear that our team member was friendly, quick, and efficient! We appreciate you sharing your positive experiences with our representatives.
Very helpful and I got the information…
Very helpful and I got the information I needed.
22 april 2026
Good customer care thank you
21 april 2026
The person I spoke with was excellent
The person I spoke with was excellent. Very helpful and knowledgeable.
22 april 2026
Elizabeth made a fairly uncomfortable…
Elizabeth made a fairly uncomfortable situation seem easy and pleasant. Don't get me wrong---it still cost me more than I wanted, but that's life. Hmmm, dealing with life insurance, that seems a bit ironic, lol. She is a treasure for your company.
21 april 2026
Svar från Nassau Financial Group
We're happy to hear that Elizabeth made your experience easy and pleasant. Thank you for your feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.