This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Se mer
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Se mer
Företaget har svarat
These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company
Företaget har svarat
Företagsinformation
Skrivet av företaget
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Kontaktuppgifter
Storbritannien
- newpay.co.uk
3,7
Medel
209 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast, clear and fluid application process
The application process was very fast, fluid and straightforward. I particularly liked the eligibility checker at the start of the journey as this really helped with my decision to proceed
11 juli 2024
Svar från Newpay
Hi Adam, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Svar från Newpay
Hi Lisa, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Svar från Newpay
Hi Jan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Svar från Newpay
Hi Eric, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Love this company…so helpful you can…
Love this company…so helpful you can spread the cost, simple to use.
25 juni 2024
Svar från Newpay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Svar från Newpay
Hi Tanew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Was a great opportunity for me to be…
Was a great opportunity for me to be able to purchase an item I really wanted but didn’t have the money at the time to pay upfront and the option to make payment via Newpay account was a life saver. Was quick and easy to apply and I got approval in minutes and thereafter setting up direct debit payments was straight forward too. Thank you so much for this payment option.
15 juni 2024
Svar från Newpay
Hi Silibaziso,
We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊
Thanks, Julie.
Excellent customer relations ⭐️⭐️⭐️⭐️⭐️
Some ex-tenants of my mother have opened a credit card in my mothers name and ran up a huge debt. I called Newpay and was so impressed by the level of customer service. Casey, the lady that dealt with my call was so helpful and reassuring. She was competent and efficient at getting me the right information. She explained everything so thoroughly and put my mind at ease. We will be calling again for my mother to speak to someone directly. I hope I get Casey again but I'm confident that whomever I speak to will ne just as helpful. Thank you Casey for all your help 😊
21 juni 2024
Omdöme utan inbjudan
Svar från Newpay
Thank you for leaving a review Lucie. We're happy to hear that you've had a positive experience with Newpay. Thanks for the 5* rating! Best, Audrey
Can't login .
Can't login .. can't find account number messaged newpay several times fir this and no reply
15 juni 2024
Svar från Newpay
Hi Alex, we're sorry to hear this. Please call us on 0330 838 0170 and we'll be able to assist you with this. Best, Elan
Great 0% finance offers for bigger…
Great 0% finance offers for bigger purchases. Easy to set up account & merchants are listed on the website.
5 juni 2024
Svar från Newpay
Hi Deborah, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
It was seamless stressless and a…
It was seamless stressless and a pleasure to deal with newpay. There was a Ln escooter that I have had my eye on for a while now but was out of my reach due to price but newpay helped me aquire the scooter and spread the cost over a year so I can now have my dream scooter and infact do have it so thank you newpay.
4 juni 2024
Svar från Newpay
Hi Rhys, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
It is good and bad
25 maj 2024
No way to apply
1- Downloaded the app
2- Tried to sign up. It takes me to a Web page where One it shows you the purchase. 2 elegibility check link don't work because it takes you back to the beginning
At newpay, you seriously need to sort your app and website glitches and fix it
I'll try to apply another day. Meanwhile I unistallled the app due to security concern
5 juni 2024
Omdöme utan inbjudan
Svar från Newpay
Hi Giorgio,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Application was simple
Application was simple , Processing was very quick and completion was easy. I would recommend giving them a try.
31 maj 2024
Svar från Newpay
Hi Desmond, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Newpay is great for purchases but if…
Newpay is great for purchases but if you have an issue you cannot get in touch with them
8 maj 2024
Svar från Newpay
Hello there, Elizabeth,
Thanks for taking the time to leave your review,
If you could give us a call at 0330 838 0170, our team will be happy to help you.
- Kenith
Superb
Superb. Just decided to try with newpay, it was approved in seconds and I got the disbursement in seconds. The balance of what was given to me is still there. Very fast way of doing business. I love you guyz.
29 maj 2024
Svar från Newpay
Hi Godwin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
I completed the finance application…
I completed the finance application through Newpay and it was quick and easy and the process was relatively seemless.
9 maj 2024
Svar från Newpay
Hi Daniel, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Svar från Newpay
Hi,
We're happy to read that you've had a positive experience so far!
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
We hope you continue to enjoy our services.
Best,
Stephanie.
Svar från Newpay
Hello Pervez. We're happy to read that you've had a positive experience so far! Best, Audrey
Svar från Newpay
Hello alexk1971. Thank you for taking the time to leave us a positive review! Best, Audrey
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.