This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Se mer
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Se mer
Företaget har svarat
These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company
Företaget har svarat
Företagsinformation
Skrivet av företaget
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Kontaktuppgifter
Storbritannien
- newpay.co.uk
3,7
Medel
209 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I'm happy with the purchase and the…
I'm happy with the purchase and the deal I got the bike come qwicker than I thought I highly recommend it to people 5 stars four me
18 september 2024
Svar från Newpay
Hi Jake,
Thank you for taking the time to leave us a kind review, we appreciate it!
Best,
Stephanie.
Very easy to deal with simple…
Very easy to deal with simple application straight forward to
3 september 2024
Svar från Newpay
Hi Mr. Nixon, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
App not great
The option to pay using Newpay isn't showing up on quite alot of the shops it advertises.
It is quite frustrating when you get to check out and Newpay doesn't appear.
For me the app needs sorting out.
7 september 2024
Svar från Newpay
Hi Marcu, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Newpay is a great way to split…
Newpay is a great way to split payments. Can recommend!
29 augusti 2024
Svar från Newpay
Good Afternoon, Fran,
Thanks for taking the time to share your review, it's great to hear you're happy with the service Newpay offers!
- Kenith
Not many online retailers that's been…
Not many online retailers that's been offered that I would use. It was mainly Zavvi but they no longer accept Newpay.
27 augusti 2024
Svar från Newpay
Hi Rob, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Newpay's application process was…
Newpay's application process was straightforward and once approved the process of paying for items was really fast. I am mega impressed.
27 augusti 2024
Svar från Newpay
Hi Wesley, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Fastest service and good.
20 augusti 2024
Svar från Newpay
Hello Sorin. Thank you for your 5* review. We really do appreciate it! Best, Audrey
a good company to deal with haven’t had…
a good company to deal with haven’t had any problems with them
10 augusti 2024
Svar från Newpay
Hi Mrs. Treviss, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
The price is very awesome as it matches…
The price is very awesome as it matches the price in the market and other stores, l am able to split the payment and money taken directly from my account.
11 augusti 2024
Svar från Newpay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Set up direct debit let it run til it…
Set up direct debit let it run til it end no issues. Great shopping experience. Us with confidence
30 juli 2024
Svar från Newpay
Thank you for taking the time to leave us a positive review, Amanda, we really do appreciate it! Best, Audrey
Svar från Newpay
Hello Catherine. Thank you for taking the time to leave us a positive review! Best, Audrey
Super easy to apply
Super easy to apply, response in minutes and could use straight away. App is very user friendly, great welcome offer too.
26 juli 2024
Svar från Newpay
Hi Aurielie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
Lovely and reliable team
Lovely and reliable team, great service and provider.
Monthly installment with newpay was excellent 👌 and I didn't have any issues getting the loan. I would recommend to family and friends every time keep up the excellent customer service 👏
16 juli 2024
Svar från Newpay
Hi Marlene, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Fantastic service
Fantastic service, everything very clearly to understand.
All information updated fast.
Thank you
23 juli 2024
Svar från Newpay
Hello Sebastian. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey
Glitchy Application Process
Went through the while application process, was asked to verify using a 6 digit code sent to my phone...entered the correct code six times and it kept saying it was incorrect. Clearpay got my business...need to get that sorted
27 juli 2024
Omdöme utan inbjudan
Svar från Newpay
Hi Leigh, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
It was easy to set up
It was easy to set up, completion of questions was easy and confirmation came through and I was able to make my purchase.
17 juli 2024
Svar från Newpay
Hi Miranda,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Thanks, Julie
Svar från Newpay
Hi Nicholson, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
fast service
was very simple to set up with no fuss,just log into your acount and everything is there to read and easy to understand,would recommend.
12 juli 2024
Svar från Newpay
Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Svar från Newpay
Hello Kevin. We’re happy to hear you’re enjoying our services! Best, Audrey
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.