very cheap and tacky and looks nothing like the photographs advertised. I have emailed for a refund but not holding out much hope. Arrived in a tiny little bag from china- not impressed. DO NOT BUY!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've requested a refund for 2 rings bought as Xmas gifts in line with Nevanna's refund policy. I've tried to contact Nevanna since end December 2023 but yet to receive a reply to (1) my online reques... Se mer
Företaget har svarat
Bought the ring for my daughter as a Christmas present and she absolutely loves it, it has come in handy in those anxious moments. The only thing is that the ring has lost it's round shape so the b... Se mer
Företaget har svarat
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal... Se mer
Företagsinformation
Skrivet av företaget
Based in the UK, Nevanna is a women-owned mindful jewellery brand. Our jewellery is designed to bring happiness and calm, to help you protect your mental health and keep your treasured memories alive. As therapists with over 25 years of experience, we know that jewellery can be a valuable mental health tool. Fidgeting with a piece of jewellery can distract you when you’re anxious. Focusing on smooth metal or embossed texture can help you decompress when you’re stressed. Of course, jewellery is also beautiful! You deserve beautiful things that make you feel good. With Nevanna, we combine our passions for mental health and stylish design, to make a difference in a beautiful way. Our jewellery is handmade by artisans from all over the world, crafted from the highest quality stainless steel and sterling silver. The metals are waterproof and tarnish-free, so you can cherish your pieces for longer. Nevanna jewellery promotes self-care and self-expression. Breathe, focus and reset with our anxiety rings when you feel overwhelmed. Hold your loved ones close with our personalised jewellery that sparks happy memories. Channel the energies of our crystal jewellery to enhance your wellbeing. Shop NEVANNA for mindful jewellery that empowers you with healthy coping strategies and exceptional style.
Kontaktuppgifter
7 Bell Yard, WC2A 2JR, London, Storbritannien
- hello@nevanna.com
- nevanna.com
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104 omdömen
Ingen aktuell inbjudningshistorik
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Faulty item sent
The chain is broken. Order placed on the 5th and it arrived on the 18th with a faulty item.
18 december 2022
bought it for my daughters birthday she…
bought it for my daughters birthday she loves silver jewellery loved the dreamcatcher bracelet
21 december 2022
Svar från Nevanna
It's indeed a great gift! We're glad to know that the bracelet serves its purpose. Thanks much for your feedback. We appreciate it. Have a lovely day!
Nice design and idea
Nice design and idea, but when it arrived it looked cheap and not worth the price paid
19 december 2022
Parcel hasn’t arrived and no response…
Parcel hasn’t arrived and no response to my email
16 december 2022
Great experience with customer services
After initially sent the wrong product the communications with customer service and the replacement product were both excellent
14 november 2022
Svar från Nevanna
We're glad you like the pouch. Thank you for the review Katharine! We hope to serve you again soon. Have a great day!
If I could give 0 stars I would.
If I could give 0 stars I would.
Order placed on 29th of November and on 20th December it still hasn’t arrived. Contacted customer service who said to wait 3-5 days. Days later and I’m being ignored!!!!!
29 november 2022
Fidget engagement ring
My future husband wanted to have his own engagement ring and I thought a fidget ring would be perfect for him. We are very happy with the product we got and the shipping was good too!!
30 november 2022
Svar från Nevanna
This review made our day Emma! We're delighted that it's posted to you fast. Many thanks for the feedback! Appreciate it.
Delivery
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal Mail. However, it took until the 19th of December for me to receive a tracking number from Evri. The woman I was emailing with was polite and responded quickly unfortunately the fact it has still not arrived and I was unable to give my son his main birthday gift has affected my experience. I really hope the ring is lovely when it arrives.
19 december 2022
Perfect product,excellent value for…
Perfect product,excellent value for money and really fast delivery
20 december 2022
Svar från Nevanna
Thank you for the review John! We're pleased to hear that it arrived fast and had a great experience. We appreciate it.
Very disappointed with quality of…
Very disappointed with quality of product. Have emailed for information on how I go about getting refund but have not heard back from them. They certainly don’t make it easy!!!
18 december 2022
The item has not arrived yet and Nevannah orderI…
The item has not arrived yet and I ordered it at least 3 weeks ago to send to my mother in law for Christmas. Now she has no present from my husband and I.
20 december 2022
Not what I expected
Found the same ring much cheaper elsewhere. Hoped it was because it was better quality but when it arrived it was exactly the same. Very disappointing
12 december 2022
No problems kept me updated on what was…
No problems kept me updated on what was happening pleasure to deal with
20 december 2022
Svar från Nevanna
Glad to hear your positive feedback Leslie! Thanks much for the review.
Beautiful quality and great service.
13 december 2022
Svar från Nevanna
We received the review Lilly! Glad you have a great experience. Have a great day!
Svar från Nevanna
Many thanks for the review Alan! We appreciate the good feedback.
Ordered three rings on 09/10/22
Ordered three rings on 09/10/22
Recieved two rings after waiting a month and a half.
Sent numerous emails asking when I’d revive the third ring.
Customer service said they’d send it out and again after more emails still waiting for the ring to arrive it’s now the 20th December.
DO NO ORDER FROM THEM SCAM.
20 december 2022
Omdöme utan inbjudan
This is a scam company do not order…
This is a scam company do not order from here , I did not receive my item. They sent me a shipping email I what 3 months and received nothing and they provided me with no tracking number, claiming to use royal mail services and based in the UK yet they can not provide any information. Nevanna support was not helpful kept lying and telling me I will get back to you after speaking to my head office ! They are theives it Is a scam webiste do not order !!
30 november 2022
Omdöme utan inbjudan
Svar från Nevanna
We’re really sorry to hear of your experience.
I’d like to personally look into this for you.
Please email us at hello@nevanna .com FAO: MICHELLE
We will fix whatever has gone wrong.
Nevanna Manager
So-called UK based jewellery
Jewellery website which claims to have been featured in Vogue, Elle etc. Ordered a necklace on 29/09/2022, dispatched on 12/10/2022, not yet received and it’s 27/10/2022. They claim to be based in the UK on the website and dispatched by Royal Mail but sent an email reply on 22/10/2022 stating ‘ Your order is now being forwarded to Royal Mail for final delivery to your location.’ which sounds like it’s been sent from outside the country. Doesn’t sound trustworthy and I now can’t find them mentioned much elsewhere online so wanted to highlight to people to be wary for now.
27 oktober 2022
Omdöme utan inbjudan
Svar från Nevanna
We’re really sorry to hear of your experience. It seems your package did take a little longer than usual to be delivered, due to strikes. Upon checking your Royal Mail tracking, it appears your item was delivered and signed for. We’d love if you can confirm this and let us know if you are happy with your necklace.
Please contact us via email at hello@nevanna. com to see how we can assist you further.
Thank you!
Nevanna Team
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