Neighbors Bank Omdömen 

505
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closi... Se mer

Betygsatt 5 av 5 stjärnor

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, str... Se mer

Betygsatt 5 av 5 stjärnor

I'm Very Happy With Brayn Easterday,.. He really explains Very Detailed Information, ... I Could Always count on Him Getting Things Done , and Finding a solution to any Concerns,.. My Loan Officer Wa... Se mer

Betygsatt 5 av 5 stjärnor

Melissa Janke was very helpful and informative with questions and concerns we had purchasing our new home. She made the process easier and put our minds at ease. We highly recommend Melissa Janke at n... Se mer

Företagsinformation

  1. Bank

Skrivet av företaget

At Neighbors Bank, we believe friendly, personal service is every bit as valuable to your homebuying process as our mortgage expertise. We specialize in low down payment loans and help you evaluate all of your mortgage options to find the best fit. You can get to closing quickly and efficiently with an experienced team on your side. Neighbors Bank is an Equal Housing Lender Member FDIC. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com) NMLS #491986. (www.nmlsconsumeraccess.org).


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

505 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,7

Alla omdömen

(505)

138 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Went the extra mile to get us to closing

Melissa and Charles were wonderful to work with! They were extremely responsive, easy to work with and thorough. Toward the end things got a little dicey, but Melissa and Charles bent over backwards to get everything finalized and finished. I can’t recommend them enough!!!

29 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Can't get a hold of anyone

Can't get a hold of anyone. Had one phone call from "Dani" who is supposed to be my representative. She gave me a phone number that doesn't work and texts that she won't answer. I would NOT recommend this company to anyone.

16 maj 2026
Omdöme utan inbjudan
Logotyp för Neighbors Bank

Svar från Neighbors Bank

We’re sorry to hear about your experience. We understand how frustrating it is when you’re unable to reach your representative or receive a response when you need assistance. This is not the level of service we aim to provide, and we’d appreciate the opportunity to help make things right.

Please reach out to us directly so we can review your situation and ensure your concerns are addressed.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Betygsatt 5 av 5 stjärnor

Jennifer Brown is the best!!

Jennifer Brown helped me get a loan approved in every step. She made it super easy for me and got me the house I wanted and loved! Not only that but she went above and beyond to help me with other areas of life including issues I had at my job! She's the absolute best!!! If you need anything she is your go to person! Nicest person and super cool! Totally recommend using her if you use neighbors bank!

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great communication through the process

My team with neighbors bank made the home financing process very straightforward for me as a first time home buyer. They were in constant communication and transparent throughout. Not much else I could ask for from a mortgage lender.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing communication and walkthrough

I am an immigrant, and everything looks way harder and sometimes impossible for us. So, coming from Brazil, from a completely different market, a completely different banking system, all looked very complicated and out of reach. And then I found Neighbors Bank. I got a call from Nathan, and as a lot of calls I was getting for shopping around, I almost didn't pick up. But I decided to do. I was driving, I remember well. And then I started talking to him, and he patiently listening to all my explanation on my dreams, and he said "let's make it possible. Let's start with few things, one step at a time". And from that point on, we started our processes. My wife was in Brazil back then, and everything looked so easy to do. Sent some documentations, got a big pre-approval, and found the dream house for me and my family. We are now with the house bought and in the process of moving. Somethings concerned us through the process and a special Hats Off to Nathan, as he always answered my questions, always calming me down, even during a weekend, on a birthday party. I really liked the way the process was done by Neighbors Bank, but I really LOVED the way Nathan conducted all the way. I recommend Neighbors Bank and Nathan as a representative any day of the week.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My First Home!

Neighbors bank was super helpful and friendly throughout the whole process. My loan officers were super helpful and answered all my questions accordingly and in a timely manner. I cannot thank them enough! Especially my loan officers Natile & Austin!

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What made our experience go so well was…

What made our experience go so well was the amazing staff, from the underwriters,Justina, and most of all was Mr Jason Reddy,with his patience, knowledge,he continued to care and help us all the way (🏠) through. He's an extraordinary amazing person and we highly recommend Mr Reddy and Neighbors 🏦 Bank.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Melissa & Charles!

Melissa and Charles were great to work with and were very communicative and thorough throughout the process. They helped us get the perfect house for our little family!

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Neighbors Bank was easy to work with

Neighbors Bank was easy to work with. I wanted to see about a USDA mortgage and Neighbors Bank was the lender who came up. They answered all the questions I had and made the process as painless as possible. I would recommend Neighbors Bank to anyone.

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had a great team!

Buying a home can be stressful and overwhelming but thanks to our loaning officer, Joey Mirth, and our loaning coordinator, Kimberly Ford, our journey was quick, smooth and all around great! We had the best team. They were encouraging, they answered questions and explained things well, and they were always quick to respond. I highly recommend them to any first time home buyers. They really made our journey comfortable and amazing!

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING EXPERIENCE

I enjoyed working with both Justin, my loan officer and Justina, my loan coordinator; they were both really patient and helpful. I asked a ton of questions; like would be expected of a first time home buyer and they were always so responsive. It was a truly beautiful experience thanks to both of them.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This was my husband and I first time…

This was my husband and I first time buying a home and we couldn’t be more stratified with our process. I’m a Veteran who went with them because Veteran United Home Loan they didn’t meet my needs( no options within our budget and they ghosted us). I looked online and saw this company and said why not, talked with my husband and we applied. I will come back to them with future purchases because of the time and detail they gave us. My husband and I were able to get everything we wanted and needed with the loan officer Jason R and help with Alyssa D. We did have a offer fall through with no fault to us but the time, detail care and information they gave us to seek another house and reassure us was worth it. I love our realtor Kelly Dodd for showing us houses til we found the right one as well. To buy your first home is scary but with them I felt secured with them as we planned everything out. Every time I had a question they were quick to get back and walk me through the steps. With this company I will come back and recommend everyone I know to use them for future home purchases. Thank you again Kelly Dodd, Jason R, and Alyssa D for my husband and I first home purchase, making everything easy and transparent through this process.

13 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The entire process was so streamlined…

The entire process was so streamlined and easy. Easiest closing I’ve ever had. The team is very transparent, helpful and responsive to every question. They communicated very well & often called me after business hours or on the weekend to answer questions or follow up. Highly recommend

8 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible experience

Horrible experience. I’m a first time home buyer and the process dragged on for 6 months. The inspection of the home listed two cosmetic issues but they made me completely gut and fully renovate a bathroom. I was buying the home as is from the seller so this came out of my pocket. No transparency. They requested access to my bank account multiple times. Lied to me about closing fees. They were often times rude on the phone. I ended up stopping the rides bc my house had a tree fall through it. The seller is getting it fixed thanks to insurance and I’m starting the buying process over again with another company. I do NOT recommend this company

25 februari 2026
Omdöme utan inbjudan
Logotyp för Neighbors Bank

Svar från Neighbors Bank

I’m really sorry to hear how frustrating and overwhelming this experience was, especially as a first-time homebuyer. Your concerns about the extended timeline, unexpected repair requirements, and lack of transparency are taken very seriously.

We’d truly appreciate the opportunity to look deeper into what happened and see if there’s anything we can do to provide clarity or support as you move forward. If you’re open to it, please reach out directly so we can better understand your situation.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

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