Neighbors Bank Omdömen 

Melissa Janke was a huge help. Communication was great and she found solutions for all situations. I also appreciated the online access to documents, “to do’s”, etc. made the process easier on a busy person.

Melissa Janke and team were the extremely helpful and the whole process went very smooth

Reed was exceptional. He was very responsive and professional. Look forward to working with him in the future with maybe a refi.
Cecil & Mary Middleton

These people are GREAT! Coming from a place where we knew nothing about the home buying process, this team made us feel at ease and was patient through out the process. It was a pleasure and a great learning experience. The response times, the access to the staff, the patience…all top-tier! I believe that God place people in your lives for a reason and He did us solid with this team. 10/10…I recommend. You will not be disappointed

As a first time homebuyer I was understandably nervous to go through this process. As an industry professional I know what goes into the process of financing a home purchase. I was not disappointed by my team at Neighbors. They were knowledgeable, responsive, and made my experience easy, even when using a specialized loan product! I cannot recommend Neighbors enough!

Excellent service, they explain me each step, and everything was really fast, thank you!!!!

Christian Gentil was one of the most inappropriate and unprofessional loan officers i have ever dealt with in my life. I wanted a usda loan and they are one of the providers of one. I can't in good conscience get myself to use them after such an unprofessional experience.

The application process was easy, the turn around time was quick and the response time from a genuine person was even faster! Everyone i worked with was wonderful and made the process of purchasing my first home easier than I ever expected!

My loan agent committed to closing the loan regardless of the obstacles. We got her done!

Neighbors bank and all staff was fantastic. Real estate agent was great. Constant communication and prompt to answer questions and concerns. Highly recommend.

NB financial institution provided me with an FHA home loan. I had a far from ideal amount of setbacks due to updates being required of the home I purchased but every step of the way Melissa Janke's team was thorough, honest and fair. I never thought homeownership was in my cards but NB made it happen for my family! Because of them I can proudly say I own a home!! Thank you, Melissa , Mariah, Josh and Amy. Apologies to anyone else who worked my file not mentioned!

Feb 7 ,2027,I recommend neighbors bank they give me satisfaction in terms of their service .Julia working beyond her Limits ,she is very kind

The team did a wonderful joy from the outset!

Worst experience that I ever had. This lender even went into things that were not in my Credit History, a clear and convincing violation of the Fair Credit Act. Their response to me was, well its clearly not in your credit file, but we found it on the Bankruptcy which does not report to the credit bureau and not bound by fairness in credit by the Fair Credit Act. For a lender to do this is very concerning and shows trends that are very concerning towards certain customers. I have issues with this type tactics. The lender waiting until 1 week prior to closing to come up with such schemes. This in my option is borderline violations of the Fair Credit Act

There communication is quick and fast. Also the way Chad and his team communication is very clear and on point. If you have have any questions Tyler and Chad are always at the ready to respond.

Josh Falke and Justina Lamauskaite and his whole team were awesome during the whole loan process. From preapproval, and when I first applied, to closing, they were always on top of it! The online portal for submitting documents is fantastic, and the availability to text them was great. Out of all of the people that it took to make the homebuying process successful, they were the best!

My loan officer, Gabrielle Theoharis, was amazing to work with!!! She is hands down the only reason I chose an FHA loan over a WHEDA loan and didn’t work with any of the local lenders I met. I trust her so much, which is why I went with Neighbor’s bank over all my other options.

Neighbors Bank is professional in every way. My loan officer was knowledgeable, organized, timely, communicative, and very pleasant to work with. The transaction closed quickly. I would recommend Neighbors Bank without hesitation.

“Amber Miller at Neighbor Bank is exceptional to work with. Her attention to detail, professionalism, and genuine care make every step seamless. She goes above and beyond to prioritize her clients’ needs, creating a positive and stress-free experience. Highly recommend!”

Neighbors Bank was so easy to use from the start. The initial inquiry forms were easy to fill out and response was quick. Once we got started, the website and to do task lists made the whole process seamless. Very user friendly! Our loan officer went above and beyond to ensure we had all our questions answered and gave us outstanding personalized care! We were able to move forward confidently knowing we had such a great agent beside us. Reaching out to Neighbors Bank was one of the best decisions we made and we would recommend, especially for first time homebuyers like us.