My experience today over the phone to Allan was awesome. Best over the phone service ive had with Nectr. Allan was very helpful and I now am in a more suitable plan which is awesome. Allen made this p... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a great experience with Allen during my recent interaction. She explained everything clearly and thoroughly, making the process easy to understand. Allen was calm, highly knowledgeable, and in... Se mer
Företaget har svarat
I have called you well over 15 times in the last 3 weeks, I have only been able to speak to someone twice. The system you installed for Nick scali in WA has a fault. Instead of actually looking... Se mer
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Allen was extremely pleasant and helpful with my query today and even found a plan better suited to save me some money.
Företaget har svarat
Företagsinformation
Om Nectr
Skrivet av företaget
Nectr is an award winning Australian energy company backed by one of the global leaders in renewable energy solutions – Hanwha Energy. We're 100% committed to investing in a clean energy future so that future generations can enjoy this planet.
Nectr offers cheaper and cleaner electricity plans, 100% Carbon Neutral certified products, GreenPower plans and Solar + Battery for all your energy needs.
If you'd like to learn more, you can click our links below, or message us at hello@nectr.com.au. Alternatively, we're available from 9am-5pm weekdays on 1300 111 211.
Kontaktuppgifter
Northpoint Tower, 100 Miller Street, 2060, North Sydney, Australien
- 1300 111 211
- hello@nectr.com.au
- nectr.com.au
3,6
Medel
318 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great support from Ronald.
Ronald was super helpful and understanding while I went through some challenges with my previous provider. Thank you Ronald.
5 mars 2021
Immediate adjustment
We had an adjustment made to our bill because of a meter reading that was incorrect and this was done immediately for this months bill. It was a prompt response when I emailed and the changes were made instantly. Thank you for being easy to communicate with and straight forward.
4 mars 2021
Appreciated phone response.
It was good to talk to an operator without any delays or being placed on hold for a lengthy period of time like other major companies do to you.
4 mars 2021
Always reply and always helpful
3 mars 2021
Cheers Nectr so far so good was with…
Cheers Nectr so far so good was with AGL lovin Nectr atm. I sent an email which Ronald answerred promptly and responded muchly appreciated many thanks.
Cheers
David
3 mars 2021
Omdöme utan inbjudan
Great service
Great service - great price! Great choice of options for electricity! Nectr is the BEST!
2 mars 2021
My experience with Nectr has been very…
My experience with Nectr has been very helpful and I can recommend their service to everyone.
2 mars 2021
Super helpful
The person who I spoke to was really helpful and assisted with everything I asked about.
26 februari 2021
Amazing services and great rates
Amazing services and great rates! Nectr cut our quarterly bill by 1/3 and if not for the place we're moving in doesn't support Nectr, we would 100% keep using their service. :(
26 februari 2021
Great service
Great service. Very helpful advice and easy to make changes to my plan over the phone.
26 februari 2021
Yes quite good service
Great service, just the waiting time to get hold of someone did take awhile - also I am not sure if my email got to your CEO who mentioned he would reply
Also not sure if you dealt with Origin to close my account, I rang Origin and they were also vague.
Juliet Tan
26 februari 2021
Excellent customer service
25 februari 2021
Nectr Customer Service is the Best No…
Nectr Customer Service is the Best No Cap!! They are always easy going and friendly PLUS they help. Awesome work
24 februari 2021
I spoke with Ronald regarding an email…
I spoke with Ronald regarding an email I had received and he was able to check on our account and get everything resolved. Ronald was professional and friendly on the phone and very easy to speak to
24 februari 2021
Efficient customer service.
It is very quick to reach out to someone to help at Nectr, less than 1 minute waiting on the phone, and someone very courteous to help me with a practical easy solution.
23 februari 2021
I’ve hit a Boulder so to speak my…
I’ve hit a Boulder so to speak my vehicle was taken along with my wallet and keycards I explained to nectar and I am
Glad you guys understand me I will pay my. Ills. Just wasn’t sure when at this stage I will have a new card hopefully this next two weeks please accept my apologies for not letting you know. Immediately if you require police report I have it the car is in Townsville the car wasn’t found in one piece so I imagine it was burned out with my car so I am happy to oblige my bill on the time within a week or so regards Allan I really do appreciate your kind staff and the manner for which we spoke was not at all demanding pushy or intimidating in any way I truly am please we hooked up with nectar ya ha to all staff in the team of your company. Regards Allan Chorusch
22 februari 2021
Have been a customer now for about 9…
Have been a customer now for about 9 months and have always found the staff very helpful, polite and able to assist in my queries.
22 februari 2021
Terrific Customer Service
Great Customer Service. Very helpful gentleman on the phone and great there are no late fees for card issues.
Never really write reviews but am happy to do so as genuinely pleased with the experience.
Go Nectr!
19 februari 2021
Very good rates with discounts
Very good rates with discounts, respond quickly, to customers. Love it.
19 februari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.