Naxir Omdömen 

Easy to set up and acts as a stscble base. Would recommend it as a good aide for anyone needing one

I created the original problem yet your staff responded very quickly and professionally. I appreciate the way this as handled and will recommend Naxir to my friends and associates.

David Farran

The cane/product will NOT lower to work for anyone 5 feet or shorter. If you want to return the item, CUSTOMER has to pay return shipping to UK. Website does NOT advise that cane will lower to accommodate shorter customers, or that refunds only happen if customer pays return shipping.

Dealing with customer was frustrating. You get bounced around and patronized, but no real resolutions.

The cane is well made and has nice features. Delivery time was reasonable.

Very quick response to my problem with the cane, within 20 minutes the problem was solved. However after using this cane a few days the new batteries go dead. Is this normal? I have replaced them at least 4 times since I received the cane a few weeks ago. Please replace this cane or give me a refund for the full value. I will gladly return the cane. Thank you, Louis Lipnos

Service perfect.

Fast easy return.

Fast delivery and a good quality cane! It really does help you get up from a seated position without having assistance! Thank you!

I asjked about my order as not received yet and the response was fast and courteous and assured me it was on its way.

I love your quick response back to me. And, you heard my concerns.
Thank you. 🙂

The Cane is a great idea and it works.
But looking forward, making one for Heavier People, as their problem comes at any age. Remembering when I first tried the cane and got flex in the shaft and had to ask for a Breaking Weight. I used to be 150kg and even now at 130kg I am constantly having to see if it would hold me up if I was dragging myself up from the Ground and then exerting myself across the top of the Cane to get up from the Ground. Worse still, if it didn't hold my weight, would I be Impaled?
You need to put that Breaking Strain of 113kg, to safe guard yourself as you have nothing at the moment.

The device works perfectly, except that it was broken upon arrival. The light did not work, and the button was not in the kane. Could you send a replacement please!

I received the cane I ordered. It was not what I expected. It was not as sturdy as other canes I’ve used. So I asked to return as per 60 day guarantee. It took several day to get the reuurn authorization. But only then was I told I would have to ship it back at my own expense. The return was to be shipped to an address in the UK! It would cost over $200 to ship! At that, I accepted a partial credit. Credit has been issued and I’ve accepted their offer for me to keep the cane that I will have to get use to using. Everyone has been friendly and tried to make things right.

Naxir responded to my request promptly and politely.

Fast replied to my messages.
Just a bit disappointed my friend had to pay postage to return the cane. She loved it and had you been able to provide a shorter one she would have been delighted. She tries to walk as much as possible but is getting increasingly more fragile

I would do business with your company because you care for the customer. I will tell my family and friends how greatly I was treated. I notified you of my problem and less 24 hours it was completed, THAT'S SERVICE!!!!!

Prompt shipping and delivery. Product as ad

Thank you Rachelle. Finally an answer. The exercise book, an added bonus but the video on correctly inserting the batteries was important. Flat end in first… for both batteries. Yay.

Thought I'd lost the shipment. I misunderstood the notice and the shipment arrived on time.

The cane is very well made for purpose and top it off with good looks it is all n all good value.