We received a decent product at a reasonable cost. It was purchased due to the extra handle to facilitate my husband standing up after seated in a chair without arms. He does not feel secure to ris... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The walking cane is excellent. Fortunately I still have strong bones,but if I fall over thelower handle of the cane will certainly help me get back on my feet and the flashlight will help me find the... Se mer
A great product and excellent customer appreciation! I purchased my cane several months ago after coming out of the hospital. I had difficulty getting up from chairs at the time and the cane with the... Se mer
I think this walking stick is a game changer for me Getting out of a chair, sofa has become increasingly difficult I had to use both hands on my sofa to get to a standing position I’m so glad... Se mer
Företagsinformation
Skrivet av företaget
At Naxir we are dedicated to promoting health and empowering individuals to lead fulfilling lives. Through our cutting-edge health solutions, we aim to make a lasting impact on your well-being. Join our community as we unlock your true potential and help you thrive in all aspects of life.
Kontaktuppgifter
Storbritannien
- support@naxir.co
- naxir.co
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy customer
My query was resolved simply and efficiently.
I was most impressed
Answered my question clearly and fully.
Answered my question clearly and fully.
It works as intended.
Great customer service.
When I contacted customer service an advisor replied within 20 minutes and problem was solved quickly and easily. He was polite and keen to help. I would recommend this company.
The cane doesn't go low enough for my…
The cane doesn't go low enough for my 5'4" height. The foldable extra handle isn't long enough to really help me get up from a chair, the cane is too expensive. I do like the light and emergency signal.
Quality goods at a competitive price
I’ve literally received my walking…
I’ve literally received my walking stick so haven’t used it out and about yet.
It looks fine thanks.
Prompt and courteous response and…
Prompt and courteous response and follow-up on an issue with the red led light not working properly.
Took care of my problems without any…
Took care of my problems without any hassle. Responsive customer service.
Custom Support at this company ACTUALLY…
Custom Support at this company ACTUALLY listens closely to the customer. And take fast action
Walking stick with torch and alarm
The products are better than advertised
Great product
Great product with amazing, rapid customer service!
Would have liked some info on type of…
Would have liked some info on type of batteries needed, and correct direction of insertion. Otherwise, looks good.
They took my complaint seriously
They took my complaint seriously. They followed through, right to the end and made sure I was happy with the outcome. They could fix the glitches in there website then complaints like mine would be none existent.
Great walking stick for tall people!
The StandSecure walking stick is a good product for tall people but it did not adjust low enough for me to be able to use it to help in standing from a seated position. I should have checked the range of height adjustment before buying. Customer service was great in helping me with the problem.
Best cane on the market by far
Easy to Deal with Regarding Concerns
This company's personnel were easy to deal with regarding the concerns I was experiencing! I appreciate Customer Service going above and beyond to help me.
The cane's flashlight
The cane's flashlight, reflector and alarm didn't work so it was promptly replaced with a working one. Thank you so much.
I WAS VERY HAPPY WITH MY PUCHASE
High Praise For NAXIR’s Customer Service
Some features on my cane had stopped working very soon after I purchased it, namely the alarm, red safety light, and then the flashlight. As all of these features failed so soon after I had installed new batteries, I assumed it was not a battery problem. I called the NAXIR “help” number expecting to get the run around with a AI robot, but reached a very friendly and helpful NAXIR representative who stated that I would soon be contacted by someone who would be able to find a solution to my issue. And, I did immediately receive several emails from NAXIR voicing concern about my cane. The latest email came from Rachelle, who suggested that although I had installed new batteries upon receiving my cane, I should try switching these out with different batteries. Lo and behold, all of the cane’s cool features are again working. I am very impressed with NAXIR’s Customer Service team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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