The customer service at NavaMd is outstanding! Both times that I have had to reach out to them, I have been pleased with the prompt manner in addressing problems or concerns. Always eager to help with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a patient/client of NavaMd for many years now and have always had exceptionally good service. Any time I needed help I was quickly taken care of. I've had one messed up shipment in all these... Se mer
I got the prescription retinol and was almost at the end of my month trial. I felt i need more time before assessing if I wanted another 2 month supply so i called to cancel the auto renewal. Nae made... Se mer
I called Nava MD to cancel my subscription, until I spoke to Nichole! She’s incredibly knowledgeable AND understanding about my issues. She had an answer for both of my issues and kindly took the tim... Se mer
Sheila was kind courteous and helpful
Sheila was kind courteous and helpful , addressed my concerns and offered to pause my account w a nice discount, but I have products piling up and will reorder when needed , thanks for the great customer service
Sheila was the agent who helped me this…
Sheila was the agent who helped me this morning with few enquires and questions about product. She was very knowledgeable and helpful. She was so polite and cheerful and it was very nice to talk to her !
So far I am liking the products from Nava Md and their service is very good too. Definitely recommend
My representative Shiela was very nice…
My representative Shiela was very nice and tried to fix my problem by suggesting another solution. I’m appreciative of the customer service but the product is not for me. Thanks
Sheila was so helpful!
Shiela took great care of me
Shiela took great care of me! It was very easy to adjust my shipping date.
Nae was super helpful and friendly when…
Nae was super helpful and friendly when I called. She explained a few things that I was unaware of and helped me renew my subscription painlessly, and learn about pushing my deliveries out if needed. Thank you, Nae!
Sheila Branche customer service was…
Sheila Branche customer service was amazing! Very helpful and courteous.
I called to cancel my order but Nae was…
I called to cancel my order but Nae was on top of things. She immediately helped me increase my prescription and kept me on track. I appreciate you, Nae!!
I absolutely love the product
I absolutely love the product but I am not using it as quickly as the prescription refill is happening. Brielle was super helpful with helping me push out my refill date. The products are wonderful and so is the customer service.
NAE was awesome!
Inashia was lovely and helped answer my…
Inashia was lovely and helped answer my questions and assisted me with my account. She was very kind.
Called today and spoke with Nae
Called today and spoke with Nae, I wanted to cancel my shipment, she asked if the product wasn’t working, I told her my face would peel she suggested to shop a free moisturizer to use with the product and gave me different subscription options. Thanks Nae!! Can’t wait to try your suggestion!!!
Super helpful!
Inashia was incredibly helpful with my requests over the phone. She was very friendly and offered several options for me to resolve my issues. I really enjoyed the NavaMD products and was very happy with my experience with this company. Thank you so much!!
Called to cancel my subscription
Called to cancel my subscription. Worked through other options/solutions with Inashia (May?) Hart. She was very helpful and I appreciate the assistance.
Great Customer Service
Nae was very knowledgeable and helpful. Appreciated her customer service today!
Today I talked with Sheila
Today I talked with Sheila, she was very helpful, professional and extremely polite and kind! I have never had a bad experience with their customer service! I love their product and have recommended it to all of my friends! The price is very affordable, the only reason I called today was it's time to increase the dosage! I've been using it for one year now and I can tell a difference... I don't think anyone could go wrong with this company/ product!!!
They want the money, but don't want to ship product.
While they have a good product, they don't seem to want to sell it after the initial sale. I cancelled, due to personal reasons, and when I tried to restart shipment, the rep was confusing about cost and when it would come. Then when I explained that I was using as directed on arms, chest, neck, as well as face, therefore going thru more product, she said there was no way for me to purchase a larger size or to get it more often. They did however want to bill me monthly for a product I would only receive every 2 mos. I think it would probably be easier to ask my dr to write an rx to have it compounded.
I spoke w/Brielle with regards to…
I spoke w/Brielle with regards to cancelling due to the current “recession” that is affecting us. I love the results of the product & she was able to assist so I can continue w/my subscription. So professional & understanding. Much appreciated.
Representative was very helpful and…
Representative was very helpful and kind.
Mae is very helpful,easy to talk…
Mae is very helpful,easy to talk to,keep up the good work thanks to all Nava MD customer service representatives
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








