Napthens Solicitors Omdömen 228

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... Se mer

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Betygsatt 5 av 5 stjärnor

Matt took over my divorce mid case, he turned everything around gave me clarity, focus and professional advice in a way I could understand and work with. What was the worst time in my life, Matt wor... Se mer

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Betygsatt 1 av 5 stjärnor

Its been my absolute misfortune to have to deal with this company and 8 cannot advise people strongly enough not to use. My initial complaint around 2 years ago was due to lack of communication a... Se mer

Betygsatt 5 av 5 stjärnor

We were cautious choosing a solicitor but Napthens were recommended. Tracy and team helped us navigate some tricky areas, being open and honest. Tracy was very approachable, straight forward and and... Se mer

Företagsinformation

  1. Advokat

Skrivet av företaget

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

228 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Nicole Chrisham has been nothing short…

Nicole Chrisham has been nothing short of amazing for the purchase of our new house. Our house buying experience hasn't been the best due to other incompetent solicitors (from the selling of the old property). If all solicitors worked as well as Nicole, moving house wouldn't be one of the top most stressful things! She has always been reachable by phone or by email. She has explained everything so thoroughly - i would not hesitate to recommend. Thanks so much Nicole!

28 oktober 2020
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for this lovely feedback, it's great to hear you had such a good experience with Napthens and we will pass your comments on to Nicole.

Betygsatt 5 av 5 stjärnor

Stress free conveyancing

Our solicitor Sally Calvert did a first rate job. Very efficient, kept me informed and was always accessible. Very pleased with the service and she ensured a stress free conveyance.

29 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs

I am currently using the Preston branch to sell and buy a new property, my buyer is using Southport. I thought using the same company would make for a smoother process, but NO! 5 MONTHS after excepting the offer on my property we are no nearer to a completion date,even though Napthens have been working throughout lockdown!? Queries have been raised at the end of june that could've been raised in feb/March! They even "lost" proof of i.d that was scanned in at the Southport office. Never have i experienced such poor service from a firm. I could understand a slight delay due to covid and lockdown but this is beyond a joke now.

22 juli 2020
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Hi Sarah, we're sorry to hear you've had a bad experience. As you mention we have had some interruptions to your matter due to the lockdown and your lawyer is now working as to resolve this for you as quickly as possible. Should you have any further comments/issues please speak to your lawyer who will do her best to help. Thanks.

Betygsatt 5 av 5 stjärnor

Thank You sally Abrams

A big THANK YOU to Sally Abrams for all her help and assistance during a very difficult time. Her mix of compassion and tenacity is just the right combination required for dealing with belligerent ex husbands!!
I would not hesitate to recommend her and her colleagues at Napthens, excellent service all round.

24 juni 2020
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Sara for your kind words. We have passed on your feedback to Sally who will, I am sure, be delighted she could be such a help. Take care.

Betygsatt 5 av 5 stjärnor

Thank you Sally Abrams

Thank you Sally Abrams, you have been compassionate, honest, knowledgeable and professional throughout my whole experience of court.
Highly recommend.
Thanks again for providing us with a light at the end of the tunnel. X

15 april 2020
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Sarah for this great review. We will be sure to pass your comments to Sally!

Betygsatt 1 av 5 stjärnor

AVOID!!

Sally Abrams sending me harassing emails filled with accusations and nothing but lies, if you want her to write emails with nonsense in for a fee then probably a brilliant service but if you want a relationship with your daughter probably best avoid, as anything will be written and she doesn’t seem to care that a little girl will grow up without a dad as long as she gets her fee, given I already have a court order for access, I'm being harressed and taken back to court to reduce my 2 nights every other week and shared travelling, on the basis that my 5 year old is apparently bored on visits, this women has been given heaps of eveidence that my daughter is being alienated from me, and then i'm threatened with restraining orders if i contact my daughters mother to ask why I can't see my daughter, apparently can't afford to travel halfway as per the court order but apparently has the funds to fund this solicitor to send me numerous and upsetting communications to me, disgusting and morally bankrupt

3 februari 2020
Betygsatt 5 av 5 stjärnor

Great Service and Extremely Efficient

Napthens have been excellent. As a first time buyer the process was very made very easy for me and communication at all stages was fantastic. Thanks so much

31 januari 2020
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks for your excellent feedback Yasmin, we are pleased to have been able to help you.

Betygsatt 5 av 5 stjärnor

Great Experience as a first time buyer

As a first time buyer I didn’t really know where to start and didn’t have a solicitor in mind. I was recommended Napthens by my estate agent, I picked them based on there competitive price in all honesty and I am so pleased I did. The first house I chose fell through after already sending forms and search costs to Napthens, they gave me options to leave it with them on the basis I found another or they’d refund the full amount when I expected they’d charge for the work already completed. I found another house and used the same lawyer Amy Leslie, the whole process was so smooth and she kept me informed by phone and email. Napthens sent me a log on to use there internet progress tracker so I could see what had been completed and what was left to do. I felt totally at ease and when friends advised me I’d need to pester my solicitor to get things moving I didn’t feel like I needed to at all. I have already recommended to friends and family and would definitely recommend. I don’t even live anywhere near a branch so was unable to pop in or speak with anyone in person, the whole process was still manageable over email.

11 januari 2020
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Hollie for the great feedback. We hope you are enjoying your new home! :)

Betygsatt 5 av 5 stjärnor

Selling made easy

Used the company for conveyancing. First time to experience this and I could not of asked for a better service. So friendly and absolutely up to date with all information.
I will be moving next year and will be using Jayne Cassidy again. Big thanks also to Hannah Brown.

8 oktober 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks for such great feedback Janet, we look forward to helping you again in the future.

Betygsatt 5 av 5 stjärnor

Exceptional Conveyancing Service

We recently used Sally Calvert at Napthens for our conveyancing on the sale and purchase of a new property.

Sally’s service was incredible we were kept informed at every step of the way and felt Sally really had our back when an issue arose with our purchase. We found the whole process to be extremely efficient on the side of Napthens with almost instant responses to e-mails, regular phone calls and the online portal.

We would certainly recommend and use Napthens again!

26 september 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Tomas for the feedback, we're pleased you had a positive experience and we will pass on your comments to Sally and the team.

Betygsatt 5 av 5 stjärnor

The property team

The property team provides excellent service as well as real value for money.

9 september 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks for the comments Simran. Much appreciated.

Betygsatt 5 av 5 stjärnor

Very goodvery good solicitors.

Very good, given estimate for the work that was to be carried out, kept in touch regularly on what was happening, very Happy with everything that was done for us, a very big thank you to all.
I would have no problem, telling other people to use this solicitors.

4 september 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Brian for your very positive comments. We hope to help you again in the future.

Betygsatt 2 av 5 stjärnor

Thisrmrsolicitors charge astronomical…

Thisrmrsolicitors charge astronomical prices. If you don't pay up on time they will not continue representing you.
There is no personal touch, there is a lack of enpthy for the clients situatimiib.

23 augusti 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your review David. Our payment terms require our invoices to be paid within 14 days. You are right, in some circumstances we cannot continue to act for clients who do not pay our invoices. We note however, that despite your outstanding invoices being beyond their payment terms, we have continued to act on your behalf and carry out work on your matter. Please contact your lawyer if you would like to discuss this further.

Betygsatt 5 av 5 stjärnor

Would definitely recommend!

Would definitely recommend.
Sally Calvert was exceptional from start to finish. With buying a repossessed property which was stressful, she answered any queries we had efficiently and in a timely manner and put us at ease with any worries we had.
Could not of asked anymore - Thanks Sally!
Sam & Joanna

21 juni 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Sam & Joanna for this fantastic feedback! We're pleased that Sally was able to reassure you throughout the whole process and we wish you well with your new property. We've shared your comments with Sally.

Betygsatt 5 av 5 stjärnor

Sorry for my previous comments…

Sorry for my previous comments regarding Napthens which were unfounded. It transpires that they were working very hard on this in the background against matters that were beyond their control. The conveyance has taken place within the the timescales that they originally estimated and all is well. Every credit to the team. And no, not under pressure to say this. Would not hesitate to use this team having heard what they went through. Every credit!

21 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kate Mercer and staff (Blackburn…

Kate Mercer and staff (Blackburn office) have shown professionalism and client care throughout the sale of my property keeping me informed at every step. I would definately recommend Napthens Solicitors.

8 juni 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thanks Carol for your kind words. We will be sure to pass these on to Kate and the team. We're pleased to see your transaction went smoothly. We look forward to helping you again!

Betygsatt 1 av 5 stjärnor

Awful firm and lack any kind of…

Awful firm and lack any kind of professionalism. Very slow doing basic jobs. The Preston office is a shambles

31 maj 2019
Omdöme utan inbjudan
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Svar från Napthens Solicitors

Thank you for your review, we are sorry to hear about your experience. Our head of conveyancing will be in touch direct to discuss your concerns in more detail.

Betygsatt 5 av 5 stjärnor

Brilliant conveyancing service

Adam and Rob in the Southport Conveyancing team were both brilliant throughout 2 tricky transactions. Highly responsive and advised us expertly and commercially. I cannot recommend them highly enough.

9 april 2019
Omdöme utan inbjudan

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