We tried Naked Dog for the first time recently and have been really impressed. Both of our dogs absolutely loved it! The quality is excellent and we also really like the way the food comes in two indi... Se mer
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My dogs love the food. There is a good variety of food and plenty to choose from even for dogs with digestive problems. My older spaniel with recurrent pancreatitis is doing much better since we've s... Se mer
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I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Se mer
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Great quality raw food, chunky meat, that my dogs love. Easy to use website and quick delivery. Only negative -need more ice packs in delivery boxes. Definitely would recommend.
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Företagsinformation
Skrivet av företaget
High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.
Kontaktuppgifter
Grove Lane, Elmswell, IP30 9HN, Bury St Edmunds, Storbritannien
- 01359 242500
- info@nakeddog.co.uk
- nakeddog.co.uk
4,7
Utmärkt
150 omdömen
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I regularly find the dog food containers cracked or broken.
I regularly find the dog food containers are either cracked or broken. When cracked, I find pools of blood in the fridge when they defrost or when cracked, I sometimes find bits of the plastic container in the contents which could be dangerous to the dogs if swallowed. For the last order received, one of the containers of raw dog food didn't even have a lid on and neither was the lid loose in the box, so would have been packed without a lid.
25 mars 2025
Svar från Nakeddog
Hi Mark,
I apologise for this happening to your order. This has been raised and addressed by our factory team as this is not the state we want our products to be delivered to you in. We have already contacted you regarding this issue and have scheduled new product free of charge. We have also taken steps to further prevent future orders from being damaged in transit.
When an issue occurs we always do our best to resolve it as quickly as possible and ensure that our customer receive a positive outcome.
Thank you for taking the time to leave a review and appreciate your patience with this.
Kind Regards,
The Nakeddog Team
Misleading about ingredients
I don't appreciate the blatant deceitful marketing of this product.
Some are clearly labelled as blends, which is absolutely fine, but when I pick up a box clearly labelled 'venison', I expect it to be 100% venison.
It is in fact less than half venison with the remainder made up of chicken and beef.
If I had wanted a blend I would have bought a blend.
Really annoyed and will not buy the brand again.
1 april 2025
Omdöme utan inbjudan
Svar från Nakeddog
Hi Laura,
Thank you for taking the time to leave a review.
Although the primary ingredient of our Original Venison recipe is Venison, we understand your feedback. Please rest-assured that our full ingredients list is printed on the pack, and we never intend to mislead.
We are always looking for ways to make our packaging clearer, and are changing packaging on our Original range to indicate that the recipes are ‘Mixed Protein’. We make our complete recipes with a complement of protein types as this is great for palatability, nutritional profile, and reducing allergies.
If you are looking for a single protein recipe, we do offer a ‘PURE’ range which contains meat, bone, and offal from only one species. We have a PURE Venison recipe if you are interested in trying this range.
Kind Regards,
The Nakeddog Team
Naked dog is amazing.
Naked dog is amazing.
My 2 dogs love it and they look forward to every meal
24 februari 2025
Svar från Nakeddog
Hi Tracy,
It is great to hear that your two dogs are thriving on our raw food. We are sure their coats are super shiny and are enjoying the benefits of raw feeding.
We look forward to continuing to provide you with great food.
Best Regards,
The Nakeddog Team
Good food
Good food - so my dog tells me. A Good price, and the deliveries are always on time and well packaged.
24 februari 2025
Svar från Nakeddog
Hi Sheila,
Thank you for taking the time to leave a review.
We are glad to hear that your dog advocates for our products!
Our team work hard to ensure that orders are delivered promptly and in great condition.
If you have any future feedback or queries please do not hesitate to get in touch.
Kind Regards,
The Nakeddog Team
great food and always well packaged
great food and always well packaged - dogs love it
24 februari 2025
Great minces and great and easy…
Great minces and great and easy service. My dogs are starting to prefer chunkier raw now though - shame because the minces are much easier!
27 januari 2025
Friendly and helpful
I wanted to change the date of delivery as I needed the food sooner. The customer service response was quick and helpful and the food was delivered next day.
27 januari 2025
Brilliant service and happy dog
It was my first time ordering from naked dog and both my dog and myself couldn’t be happier with the service and the quality of the meat, the only reason I took a star off was because you don’t get to choose what flavours for your dog in the boxes unlike one of their competitors but I would definitely order again.
10 januari 2025
Omdöme utan inbjudan
Naked Dog is great quality raw dog food…
Naked Dog is great quality raw dog food and their home delivery service is extremely efficient and easy!
27 december 2024
Svar från Nakeddog
Hi Shannon,
We pride ourselves on providing a high quality product.
Our team works hard to get our products out as quickly as possible. We have a number of delivery options including next-day and nominated day delivery.
If you ever have any other feedback or queries please do not hesitate to get in touch.
Kind Regards,
The Nakeddog Team
Simply the best dog food company
Great customer service &great variety of dog food. Really fast delivery.
27 december 2024
Svar från Nakeddog
Hi Paula,
Thank you for taking the time to leave a review.
It is good to hear that you are happy with our customer service.
We have worked hard to created a range of recipes for all types of dogs to enjoy.
We appreciate your support!
Kind Regards,
The Nakeddog Team
Svar från Nakeddog
Hi,
We are glad to hear that you are happy with our product.
Our team works hard to ensure that our customers are happy with the service they receive.
If you have any future feedback or queries please do not hesitate to get in touch.
Best Regards,
The Nakeddog Team.
Great range of flavours for my puppy…
Great range of flavours for my puppy and really fast delivery. He loves it !
I will be ordering again.
27 december 2024
Svar från Nakeddog
Hi Julie,
Thank you for taking the time to leave a review.
We are happy to hear that your puppy is enjoying our products. We have done our best to create a range of mouth watering flavours.
We work hard to get our orders to our customers as quickly as possible. We offer delivery options including next-day and nominated day.
Best Regards,
The Nakeddog Team.
We tried so many different foods for…
We tried so many different foods for our golden retriever. She suffered with itchy skin, infected ears, runny poos and she slept a lot which we knew wasn’t normal for a pup.
We transitioned to Naked dog and in one month there is a HUGE difference in her energy levels and she looks so much healthier. Allergies have gone too. As we are from Northern Ireland we get her food from a store. It would be great if these could be delivered to NI.
21 december 2024
Omdöme utan inbjudan
Svar från Nakeddog
Hi Karen,
We are glad that your dog is enjoying the benefits of raw feeding! As dog lovers ourselves, hearing that she is thriving on our products means a lot to us!
We have worked hard to make our products available in as many locations as possible. I have passed your feedback onto our team.
Best Regards,
Nakeddog
Thoroughly recommend this brand
Thoroughly recommend this brand
My cockapoo has been a real fuss pot with the many brands we’ve gone through, but now is super excited when it’s food time and always wants more!
Also I hold their customer service with high regards after they recently helped me out with a delivery date pickle! Super grateful!
2 december 2024
Omdöme utan inbjudan
Svar från Nakeddog
Hi Shelley,
It is great to hear that your cockapoo is excited to eat our products and always wants more. We have created recipes for all types of dogs, whether they are fussy eaters or have allergies.
Our team is always on hand to provide assistance as quickly as possible. If you do have any future queries or feedback please do not hesitate to get in touch.
Thank you for taking the time to leave a review.
The Nakeddog Team
Highly recommend this brand!
Highly recommend this brand!! We have been feeding our English Staffy the Nakeddog raw food for about 1 year now and we are seriously impressed! Having tried different brands in the past, Nakkedog definitely takes the cake as the favourite. Not only does our dog love it (demolishing every one of his meals) but he physically thrives off the natural ingredients used by this brand. We appreciate that the food comes in resealable containers, making it easy to portion with no mess! The customer service is also fantastic - we buy in store when we can, but recently needed to place an online order and it arrived super fast. Overall 10/10!
3 december 2024
Svar från Nakeddog
Hi Hayley,
Thank you for sharing your experience!
It is great to hear that your dog is thriving on our products. Our recipes contain only natural ingredients and are designed to ensure that your dogs nutritional needs are fully met.
Our tubs take all of the mess out of raw feeding and can be kept in the fridge for four days once they have been opened.
Our customer service team will be happy to hear that you appreciate their efforts. If you do have any future queries please do not hesitate to get in touch.
Best Regards,
The Nakeddog Team
Easy to order and a very quick…
Easy to order and a very quick delivery.
It’s good to be able to choose the delivery date
28 oktober 2024
Svar från Nakeddog
Hi,
Thank you for taking the time to leave a review.
We do our best to make the ordering process as simple and easy as possible.
We offer different delivery options, including next day and nominated day and understand the importance of having a flexible delivery service.
Best Regards,
The Nakeddog Team
Svar från Nakeddog
Hi Christine,
Our our tubs are designed to take the mess out of raw feeding. They can be safely kept in the fridge for 4 days.
Our products are delivered in thick insulated boxes to ensure that they remain frozen.
We are glad to have you as a repeat customer!
If you ever have any future queries or comments please do not hesitate to reach out.
The Nakeddog Team
My dog loves this food
Ordered Thursday morning, delivered Friday.
This is the first dog food we have managed to get our rehomed dog to eat in the last 18 months. Having tried loads of different dog foods, kibble, wet food but all only lasted a few days then she refused.
Decided to give raw a go and found Naked Dog. She loves it and happily been eating it for the last 10 weeks now, which is an achievement. I love it because unlike a lot of raw food it comes in a recyclable container with a lid. This means I can keep it safe in the fridge away from other food. Alot just come in plastic wrapper so if not using it on one meal hard to store.
So happy dog, happy owner
26 september 2024
Svar från Nakeddog
Hi Allison,
We are happy to hear that your dog has been eating our meals for the last 10 weeks and are proud to welcome her into the Nakeddog family. As dog lovers ourselves, seeing that she is enjoying our products means a lot to us!
Our tubs are designed to take the mess out of raw feeding and are safe to keep in the fridge for up to 4 days.
If you have any future queries or feedback you please don't hesitate to get in touch.
Best Regards,
The Nakeddog Team
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