Nakeddog Omdömen 

150
•
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We tried Naked Dog for the first time recently and have been really impressed. Both of our dogs absolutely loved it! The quality is excellent and we also really like the way the food comes in two indi... Se mer

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Betygsatt 5 av 5 stjärnor

My dogs love the food. There is a good variety of food and plenty to choose from even for dogs with digestive problems. My older spaniel with recurrent pancreatitis is doing much better since we've s... Se mer

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Betygsatt 5 av 5 stjärnor

I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Se mer

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Betygsatt 4 av 5 stjärnor

Great quality raw food, chunky meat, that my dogs love. Easy to use website and quick delivery. Only negative -need more ice packs in delivery boxes. Definitely would recommend.

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Företagsinformation

  1. Försäljare av djurfoder
  2. också i
  3. Livsmedelstillverkare

Skrivet av företaget

High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

150 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(150)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

They don't care about existing customers

Prices have increased recently and with no statement from the company on why. Also when they run promotions or free gifts these are only for new customers and us long standing monthly subscribers get nothing. I would like to see them actively looking after their existing customer base with offers, reward system and keep them updated with changes to ingredients and prices. While I'm happy with the food and will continue to use them for now I am looking for replacement company that has the same quality of meat but cares about their existing customers, that are the core of their profits.

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Nakeddog

Svar från Nakeddog

Hi Charly,

Thank you for taking the time to leave a review.

We have recently had to slightly increase the price of certain product ranges. We have done our best to keep our prices as low as possible for our customers, but increases in costs such as energy and raw materials has unfortunately forced this adjustment.

We are very grateful for our subscription customers and truly appreciate their loyalty. As well as receiving a discount on all of their orders, subscribers also receive gifts. In our most recent web promo we included a free tub of Original Kangaroo or Pure Duck in every subscription renewal throughout the duration. This way new and existing customers were involved.

It is good to hear that you have been happy with our food. If you do have any other feedback or queries please don't hesitate to get in touch.

Thank you for being a valued customer.

Best Regards,

The Nakeddog Team

Betygsatt 5 av 5 stjärnor

It was very easy to set up the order

It was very easy to set up the order, it came on time and looking forward to next delivery

25 juli 2025
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Svar från Nakeddog

Hi Geraldine,

We are glad to have you as a valued customer.

Our ordering process is hassle free and our team works hard to get orders out efficiently. We are looking forward to continuing to provide you with great dog food.

Thank you for taking the time to leave a review.

Best Regards,

The Nakeddog Team

Betygsatt 5 av 5 stjärnor

Excellent customer service from real pet lovers …

Excellent customer service from real pet lovers and an excellent quality product on which my dogs have thrived. Have used other raw food companies but I can’t recommend this one enough.

25 juli 2025
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Svar från Nakeddog

Hi Mona,

Thank you for taking the time to leave a review.

It is great to hear that your dogs are thriving on our meals. Our team work incredibly hard to produce great product.

Our customer service team are always on hand to help. If you do have any future feedback or queries, please do not hesitate to get in touch.

Best,

The Nakeddog Team

Betygsatt 3 av 5 stjärnor

Affordable but there is definitely improvements to be made

I've been a long-time customer because this company offers affordable pure meat dog food. However, my experience with them has become frustrating due to ongoing issues with packaging, delivery, and a serious quality control problem.

Containers often aren't sealed properly, leading to food thawing and making a mess. Their delivery service is unreliable, often arriving late in the day with thawed food.
Most concerning, we once found a piece of blue plastic embedded in the food. When I reported it, they just issued a refund without investigating the batch, which is a big concern for safety.

27 juli 2025
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Svar från Nakeddog

Hi Jamie,

Thank you for being a long-term customer, we appreciate your loyalty.

Our team do their best to pack our orders tightly and effectively, however parcels can sometimes sustain some damage in transit. If an issue occurs during delivery we always do our best to provide a resolution.

We send our parcels on a next day service to ensure they are delivered quickly, unfortunately the time of day that DPD deliver is not something that we have control of. Extra insulation and dry ice are also added when the weather is warmer to help keep our products cool.

We appreciate that a piece of plastic unfortunately being present in a previous tub was concerning. Ensuring that our product is safe is incredibly important to us. We retain a sample of all of our batches, this was looked into and the affected tub was refunded.

Best Regards,

The Nakeddog Team

Betygsatt 5 av 5 stjärnor

Great raw food company!

We’ve used NakedDog since November 2023 and can’t recommend them enough. Our dog Bailey is a fussy Staffie and we decided raw food would be the best way to feed him. We researched a lot of companies and found it all so expensive! When we came across NakedDog we found their meals to be nutritious, didn’t break the bank and most importantly Bailey enjoyed them! They’re so easy to use with their monthly subscriptions, the staff are always so helpful and the packaging in which Baileys food comes in is weighted out according to what he requires in packaging easy to store and serve. And the delivery always super fast! We find them great and definitely recommend NakedDog to anyone who is thinking of raw feeding their dog, Bailey has never looked in such great condition, his coat is beautiful and above all he’s healthy! Even the vets have commented on what great condition he is! Thank you NakedDog you’re doing a great job!

4 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My dog was almost 9 before I had heard…

My dog was almost 9 before I had heard of Naked Dog and I am so pleased that we have now found it. Customer service is fantastic. Still frozen when it arrives. Speedy delivery. Most importantly, he absolutely loves the food! It is gone very quickly. He can obviously tell it’s high premium and he doesn’t hang around! Can’t fault naked food. Would definitely recommend. Everyone says how great he looks and can’t believe he is 9.

19 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great food

Great food, Labrador loves it

24 april 2025
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Svar från Nakeddog

Hi Keith,

Here at Nakeddog we love all breeds of dogs (especially Labradors!)

Its is great to hear that they are enjoying our food, we hope you are enjoying all the benefits of raw feeding.

If you have any future feedback or queries please do not hesitate to get in touch.

The Nakeddog Team



Betygsatt 5 av 5 stjärnor

Website was nice and easy to navigate

Website was nice and easy to navigate. Easy to set up a monthly subscription. Food arrived the next day and Mr Bentley loves it! Thank you 👍

24 april 2025
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Svar från Nakeddog

Hi Anthony,

We have worked hard to ensure that our website is easy for our customers to navigate, the addition of subscriptions further removes any hassle from the ordering process.

It is great to hear that Mr Bentley is loving our meals, we look forward to continuing to provide him with great quality raw dinners.

Thank you for sharing your positive feedback.

Best,

The Nakeddog Team



Betygsatt 5 av 5 stjärnor

Great service. Dog is obsessed.

Food always packaged nicely and still cold/frozen, good packaging for the food and my dog always gets complimented on his teeth and fur and I’m positive it’s his diet! My dog is obsessed with the NakedPup range, can’t wait to start him on the NakedDog range when he’s older!

24 april 2025
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Svar från Nakeddog

Hi Katie,

Thank you for taking the time to share your positive experience!

Feeding raw does benefit dogs teeth and support gorgeous shiny coats!

It is great to hear that he is obsessed with our puppy range. Once he's older we are sure that he will love the wide selection of flavours available in our adult range as well.

Best Regards,

The Nakeddog Team

Betygsatt 5 av 5 stjärnor

I changed my dog to raw feeding a…

I changed my dog to raw feeding a couple of months ago. The customer service team at Naked Dog have been very helpful with advice. I have to say I’m delighted to see that she loves the food and already looks healthier and happy! Also It’s so convenient ordering a weekly subscription so storage isn’t an issue and the service is reliable. Thank you Naked Dog!!

4 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Prompt delivery!

My order arrived very quickly, which was great. Unfortunately my decision to get beef flavour since my dog had loved the surf and turf and also loved the beef version of another brand, has misfired. He won't eat the beef one even if I add actual fish to it. My fault, I should have stuck to the exact one he'd tried. I'm not used to having a picky eater! We'll get his favourite flavour again.

25 mars 2025
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Svar från Nakeddog

Hi Susan,

I am sorry to hear that your dog is not interested in our beef recipe. However, it is good to hear that he loves the surf & turf. We hope that he continues to enjoy this recipe.

We have a wide range of flavours and recipes available. If you would like to try some of other flavours in the future we have plenty of options.

Thank you for sharing your feedback.

Best Regards,

The Nakeddog Team

Betygsatt 5 av 5 stjärnor

On time delivery

On time delivery, well packed & good quality contents.

25 mars 2025
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Svar från Nakeddog

Hi Roz,

Thank you for leaving a review.

It is great to hear you are happy with our products!

We offer a range of delivery options to ensure that our customers can receive their order at a time that is convenient for them.

If you have any future queries or feedback please do get in touch.

The Nakeddog Team

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