The customer service is fantastic and so easy! I’ve been doing my nails with Nailboo products for almost a year now and it’s the easiest process. Great products. Get their membership for better pricin... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the chrome set. I already have their dip kit. I’ve made about 4-5 orders. Each time I have been blown away with the quality of products, variety of colors, and the customer service, which... Se mer
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There wasn't any warning about the burning that could happen between the last 2 steps. That amount of time you have to wait before applying the final step is longer than indicated on instructions and... Se mer
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Nailboo has and is a great company to order from. The product are great quality and the colors are so much fun. There customer support team responds very quickly to answer and help with questions, I h... Se mer
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Företagsinformation
Om Nailboo
Skrivet av företaget
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Kontaktuppgifter
USA
- nailboo.com
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick and helpful response.
6 november 2025
Svar från Nailboo
Aww, thank you so much! 💕 We’re always happy to help and glad you had a great experience with our team 💅✨
Happy so far - fun playing.
My kit came quickly and I have been fun playing. It will take a little bit of practice, but better already by the second application.
1 november 2025
Svar från Nailboo
That’s awesome! 💖 We’re so happy your kit arrived quickly and that you’re already having fun with it! A little practice definitely goes a long way—sounds like you’re nailing it already. 💅✨
Very easy to use
Very easy to use. At first I thought it was a lot of steps to work through but really I enjoyed how easy and fast it is to do.
29 oktober 2025
Svar från Nailboo
Yay! 💕 We’re so glad to hear you found it easy to use and ended up enjoying the process! It can seem like a lot at first, but once you get the hang of it, it’s super quick and fun. 💅✨
Horrible customer service!
At first my order never arrived, then it arrived however it’s missing not only the 2 free nail kits that are advertised, but some of those dips are terrible!!! No point in emailing them because they totally ignore you!!…. Actually it didn’t all ship!!! It was supposed to come with 2 free gifts according to my order page… and ur company pulled a switcheroo on me… AFTER my purchase I was told… oh no u do t get those free gifts… its an error… well i would not have placed 250$ worth of orders had i known i was getting short changed and your company refuses to fix THEIR mistake!!
23 oktober 2025
Omdöme utan inbjudan
Svar från Nailboo
Hey boo💖 — We are so sorry to hear you’ve been feeling frustrated! I checked your message history, and it looks like our team did respond and explained that your order was split into multiple shipments to ensure everything arrived safely. Your full order, including the items from that promotion, was shipped and delivered.
If there’s still anything missing or you’d like us to double-check specific items, please don’t hesitate to reach out again — we’re always here to help make things right. 💅✨
The product is pretty easy to use even…
The product is pretty easy to use even for someone that’s not really good at doing nails!! It’s looks amazing hold well. Overall I’m happy
31 oktober 2025
Svar från Nailboo
That’s awesome to hear! 💅✨ We’re so glad you found the process easy and that your nails are looking amazing! Thanks for sharing the love! 💖
Not as advertised
They advertise it as super quick and easy. It is not at all like they advertise. It is very time consuming. Also doesn’t apply well unless you’re someone who is very experienced. I feel like it’s going to come off soon since it’s already lifting.
30 oktober 2025
Svar från Nailboo
We’re so sorry to hear you didn’t have the smooth experience we aim for 💕. It can definitely take a little practice at first! Here are a few quick tips that might help next time: make sure to prep your nails really well by buffing and cleaning with alcohol, apply thin, even coats of base, and give your activator 2 full minutes to harden before filing or sealing. That usually helps prevent lifting and uneven texture.
If you’d like more personalized help, our team would be happy to guide you — just reach out to us at support@nailboo.com
💅✨
Amazingggggggg
Using it for the first time and so excited to use they accidentally sent something that was wrong but they are resending why I need and responded fast looking foward to ordering more. 🩷
6 november 2025
Omdöme utan inbjudan
Svar från Nailboo
Aww, that’s wonderful to hear! 💖 We’re so glad our team was able to jump in quickly and get things sorted for you! Enjoy your first mani—we can’t wait to see what you create and have you back for more Nailboo fun soon! 💅✨
Svar från Nailboo
Oh no! 😢 That definitely shouldn’t happen. We want to make this right for you! Please reach out to us at support@nailboo.com
and include a photo of the container so our team can take a closer look and get a replacement or solution sent your way. 💅💖
Svar från Nailboo
Yay! 🎉 So glad to hear that! We worked hard to make the kit super user-friendly, so it means a lot knowing the instructions were clear and you had a smooth experience. Keep rocking those manis! 💅✨
Awesome value
The kit was easy to use and had great instructions and tips. My nails looked anwesome even on my first try! I covered the cost of a trip to the nail salon with just one application. I have no doubt this kit will last me a long time and save me hundreds of dollars.
29 oktober 2025
Svar från Nailboo
Ahh we love to hear that! 😍 It sounds like you nailed it (pun intended 💅)! We’re all about making salon-quality results easy and budget-friendly, so it’s awesome to know the kit paid for itself on day one! Thanks for sharing the love—and enjoy all the money you’ll be saving! 🥂
Svar från Nailboo
That's so great to hear! 🥰 We're thrilled you're loving the product! If you ever need tips, inspo, or have any questions, just give us a shout. Happy dipping! 💅✨
This product is not what it claims
This product is not what it claims. I followed all directions and nothing came out right. I will be returning this item for a refund. None of the glitter or flowers attached. I will be going back to my uv gel polish. I thought this would be more time saving, no it's not.
29 oktober 2025
Svar från Nailboo
Oh no, we’re really sorry to hear about your experience. 😞 That’s definitely not the result we want for you. It sounds super frustrating, especially when you followed all the steps.
We’d love a chance to make things right—whether that’s helping troubleshoot what went wrong or processing that return for you, no problem at all. 💌 Just let us know what you prefer, and we’ve got your back. Feel free to message our team at support@nailboo.com.
Worth every penny!
The cost of my starter box has already paid for itself. Products are quality. Pleased with the results!
28 oktober 2025
Svar från Nailboo
That’s amazing to hear! 🙌 We love when the starter box becomes a total game-changer — great value and salon-quality results right at home! 💅✨ So glad you're pleased with everything.
I love your product
I love your product and only use Nailboo for my manis. Your delivery process is slow, and once received, there was an error. Customer service was very helpful and fixed the problem right away.
29 oktober 2025
Svar från Nailboo
Thank you so much for sticking with us and for the kind words! 💖 We're thrilled to hear you love Nailboo for your manis—that means the world to us! 🥰
We’re sorry to hear about the slow delivery and the error—we know how frustrating that can be. But we're really glad our customer service team was able to get things sorted for you quickly! 🙌 We’re always working to make the whole experience even better for you. Thanks again for the support! 💅✨
Miscommunication/malfunctioning service?
Received an email confirming delivery. DHL tracking says parcel is still en route. Asked via another email to review a product not yet received...
4 november 2025
Svar från Nailboo
We are really sorry for the confusion! It sounds like the email you received was referring to the email being delivered—not the actual package.
We checked your tracking, and good news: your order is now out for delivery! 🚚📦 You should have it very soon. Thanks again for your patience, and feel free to reach out at support@nailboo.com if there's anything else!
The product is super easy to apply and…
The product is super easy to apply and the “how to” is very detailed! Customer service is also prompt and easy to work with! Love all the color options! Will order again
29 oktober 2025
Svar från Nailboo
Yay! We love hearing that! 💖 So happy the application was a breeze and the how-to’s were helpful. Our team will be thrilled to know you had a great experience with customer service too! 🙌 And yes — all those color choices make it hard to pick just one, right? 😍 Can’t wait to see what you try next!
Svar från Nailboo
That’s awesome to hear! 🌟 We’re so glad you’re loving the colors and how fast they dry — makes DIY manis a breeze, right? 💅✨ Thanks for sharing the love!
10 out of 10!
I am not one to usually do my nails but on a whim I wanted to try their nail dip powder kit and I’m obsessed. I got the thermal color change dip and I couldn’t be more pleased with it. It was easy too! I was worried it would be difficult but it really wasn’t. As a teacher and a college student I work with a lot of paperwork and do a lot of typing and this stuff lasts! 10 out of 10 would recommend!
28 oktober 2025
Svar från Nailboo
That’s amazing to hear! 😍 We’re so glad you took the leap and tried our dip powder kit—and even happier it exceeded your expectations! The thermal color change shades are such a fun touch, right? 🎨✨
It sounds like you’ve found the perfect combo of long-lasting, easy, and fun—especially with your busy teacher & student life. We love that you’re loving it! 💅📚
Thanks a ton for the glowing review—we appreciate you! 💖
I just purchase my second order of…
I just purchase my second order of Nailboo for my daughter and I. Total of 12 colors. The process of using the product is so easy. ❤️ all the colors that I have. No saloon,Just here at home taking my time 😁💅💅💅
11 oktober 2025
Svar från Nailboo
Yesss! 💅😍 We love to hear it—12 gorgeous colors and all the fun right at home? That’s some serious #NailGoals! 🙌✨
Nothing beats skipping the salon and getting creative at your own pace—especially when it’s a mother-daughter nail day! 💖 We’re so happy you’re loving the shades and enjoying the process. You two are total Nailboo pros!
Thanks for sharing the love—can’t wait to see what colors you try next! 🎨😊
Haven’t received product
Haven’t received product. Plus my dermatologist told me that pure acetone is the worse thing I could to my thin and cracked nails. Requesting a full refund.
27 oktober 2025
Svar från Nailboo
Hey Boo! Your order is still out for delivery. You can refuse the package when it arrives for a full refund. 🙌✨
Detta är Trustpilot
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