The customer service is fantastic and so easy! I’ve been doing my nails with Nailboo products for almost a year now and it’s the easiest process. Great products. Get their membership for better pricin... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the chrome set. I already have their dip kit. I’ve made about 4-5 orders. Each time I have been blown away with the quality of products, variety of colors, and the customer service, which... Se mer
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There wasn't any warning about the burning that could happen between the last 2 steps. That amount of time you have to wait before applying the final step is longer than indicated on instructions and... Se mer
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Nailboo has and is a great company to order from. The product are great quality and the colors are so much fun. There customer support team responds very quickly to answer and help with questions, I h... Se mer
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Företagsinformation
Om Nailboo
Skrivet av företaget
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Kontaktuppgifter
USA
- nailboo.com
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service was awesome responding…
Customer service was awesome responding and helping me to get the free item for my first month of the Boo Club! Very happy with the response and helping. Thank you!
1 februari 2026
Svar från Nailboo
That’s what we love to hear! 🖤✨ So glad our team could help and get you your Boo Club freebie 🙌 Thanks for the love—we’re always here for you! 💅😊
Agent provided details easy to follow…
Agent provided details easy to follow and complete all the steps necessary so I could complete my order with my Boo Membership. Thanks for the help!!
1 februari 2026
Svar från Nailboo
You’re so welcome! 🙌🖤 Happy to hear everything was clear and easy so you could complete your Boo Membership order 💅✨ Thanks for the love—we’ve got you anytime! 😊
Terrible
If I could give no stars I would. The nail polish was practically clear even though the color was blue. Tried 3 coats, terrible. Getting it off was a terrible experience as well. Has to soak my hands forever. I didn’t know I had signed up for a subscription, canceled it after I found out. A month later I’m being charged again. Never again!!
19 oktober 2025
Svar från Nailboo
We’re really sorry to hear about your experience 😔💔 That’s definitely not what we want for our customers. We’d love the chance to make this right—please reach out to us at support@nailboo.com
so our team can look into the color issue and the subscription charge and help you further. Thank you for bringing this to our attention.
I started with the Ultimate At-Home Dip…
I started with the Ultimate At-Home Dip Manicure Kit. There was a learning curve but I’m on my third color and just received several more colors because I loved them so much. One tip is to store the base, activator and topcoat upright and definitely wipe off the bottle threads when you’re done.
27 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
We love hearing this—thank you so much for sharing your experience and helpful tips! So happy you’re loving the colors and getting the hang of it. Can’t wait to see what shades you try next! 💖😊
Love this product
Me and my daughter's love this product. We use the dip powder. I had issues with my last order, only received part of the order, but one quick email and they replaced the missing items and gave me a new tracking number. I wish there was a way to keep track of the colors that have already been purchased. I keep having to look at what I have when I am looking to order new colors.
27 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
So happy to hear you and your daughter are loving the dip powder. 💕✨ We’re glad our team could fix that order hiccup quickly! And you’re not wrong—that color-tracking idea is a good one. We’ll be sure to pass it along to our team because anything that makes choosing new shades easier is a win 💅🎨 Thanks for sharing the love!
Amazing Customer Service
Nailboo customer service is always amazing. I received my recent order and an item was missing. They immediately shipped out a replacement. They are always responsive and diligent in making things right. I love Nailboo products and am a loyal customer.
26 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
Thank you so much for the love! 💕 We’re so happy we could make things right quickly for you. Your loyalty truly means the world to us—enjoy your Nailboo goodies! 💅✨
I’ve always had such positive…
I’ve always had such positive encounters whether it be with customer service or their products. Absolutely love Nailboo!
26 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
Aww, we love hearing that! 💕 Consistently great service and products are what we’re all about. Thanks for all the Nailboo love—we appreciate you so much! 💅✨
The dip powders are great
The dip powders are great. The color is vibrant and they are easy to use.
The only thing that I don't like is when I order a free mystery color. They send the same colors every time. I've learned that I will not order any mystery colors anymore.
24 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
Thank you for your honest feedback! 💖 We’re so happy you love the dip powders and the vibrant colors ✨💅 We hear you on the mystery shades though — that’s definitely not the experience we want, and we’ll be sharing this with our team so we can do better. We really appreciate you taking the time to let us know 🥰
Love Nailboo
Love Nailboo! Great product and customer service. I do wish the website would allow you to store what colors and products you’ve purchased in the past. Twice now I’ve duplicated colors I already had.
2 maj 2025
Svar från Nailboo
Thank you so much for the love!! 💅✨ We truly appreciate the kind words — and that feedback is spot on 👀🤍 We’ll be sure to share it with our team as we keep improving the site. Thanks for being part of the Nailboo family! 💖
Excellent Customer Service and Value
I heard about Nailboo from my sister. I thought this is the perfect gift for my daughter and best friend. They both don't trust the nail salon so they do it themselves. From start to finish the website made it so easy to purchase a wonderful package. Such a wide array of colors to choose from and what a deal they had for the holidays. I mistakenly signed up for membership, but these were gifts. When I reached out with an email it stated I would hear back within 48 hrs....they got back to me in hours! No hassle they gladly refunded me for this fee. Both my daughter and bestie are enjoying the product and quality. Thank you Nailboo
13 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
We love hearing this! 💖 So glad your daughter and bestie are enjoying their Nailboo kits—and huge thanks for the kind words about our team and holiday deals! 💅✨
Great selection
Great selection. speedy shipping….. now I just need to work more on my skills…
1 september 2025
Svar från Nailboo
We’re thrilled you loved the selection and speedy shipping. You’ve got this—practice makes perfect, and we’ll be right here cheering you on! 💅✨
I love the Nailboo products
I love the Nailboo products. I use the dip powder and the products that go along with that.
There have been a few times I’ve had difficulty with an order but it’s always been set right in a timely manner. Customer service has always been helpful and very polite.
11 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
Thank you so much for the love! 🖤✨ We truly appreciate your kind words and loyalty. It means everything to us to know you enjoy the dip powder and that our team has been able to take care of you when issues come up. We’re always here for you! 💅😊
I didn't get what was advertised for my…
I didn't get what was advertised for my order very disappointed
2 januari 2026
Svar från Nailboo
We’re so sorry for the confusion and disappointment! 💔🖤 Your order was split into two shipments—one has already arrived, and the main order is still in transit and on its way to you. 📦✨ Thank you for your patience, and we promise it’ll be worth the wait! 💅
Worth it.
Once I got the hang of the product and what works for me, it’s easy. (Thin layers, patience, keeping a thread of space from the cuticle & let the product fully set before buffing.) I’ve gotten a few compliments. I reply “thanks, I have a new girl, she’s always available when I am, fixing any issues without an appointment, she is Me.”
1 januari 2026
Svar från Nailboo
So happy to hear that! 😄 Sounds like you’ve got the technique down and are rocking it—love that confidence and those compliments! 💅
I didn’t get all of my order
I didn’t get all of my order. I’m missing the whole kit.
Please help me get the kit
2 januari 2026
Svar från Nailboo
I’m sorry for the trouble! 😕 Our team has taken care of the missing kit and has sent a confirmation to your email. Please check your inbox for the details.
Everything is great except the…
Everything is great except the discounts.example in order to get the best discount you have to sign up and be billed. Not cool but the powder is great
2 januari 2026
Svar från Nailboo
Thanks for the feedback! 💖 We totally hear you about the discounts—sorry for the hassle . So glad you’re loving the powder 💅✨!
Svar från Nailboo
I’m so sorry for the delay! 💕 The dip kit had temporarily gone out of stock, but it is now back in stock and your order has been fulfilled and is on its way. 📦✨
Thank you so much for your patience—we truly appreciate it!
It was great receiving a quick response…
It was great receiving a quick response from customer service. To be exact, it was Faith who responded to my concerns which resulted in me feeling relieved about the status of my order. I always appreciate quick engagement and receiving accurate/updated information.
7 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
Thank you so much for the kind words! 💕 We’re thrilled to hear Faith was able to jump in quickly and put your mind at ease. Fast, accurate support is how we’ve always done it—and we’re glad it showed. Thanks for being part of the Nailboo family! ✨💅
I just want to say how much I love this…
I just want to say how much I love this product! It really is salon quality at home. It is easy to use and looks beautiful. I am not one that enjoys going to the salon and getting my nails done but love the way they look when they are done. This is a win win!!
7 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
Yay! 💖💅 We’re so happy to hear you’re loving your nails at home! There’s nothing better than salon-quality results without leaving your house! ✨💖
Nailboo is an awesome company
Nailboo is an awesome company. The products live up to their claims.
Delivery times are great.
I love being a Nailboo member, yes you have to pay for it but every month you receive a gift for the value of your membership.
I can't say enough good things about Nailboo
Deborah Papadakis
5 januari 2026
Omdöme utan inbjudan
Svar från Nailboo
💅✨ Thank you so much, Deborah! We truly appreciate the kind words and your loyalty as a Nailboo member. We’re thrilled to hear that our products meet your expectations, deliveries arrive quickly, and that you’re enjoying the monthly membership gifts. Your support means the world to us—happy dipping and thank you for being part of the Nailboo family! ⭐
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.