The report was inaccurate and missed an insurance write off flag. This was picked up by another search on a different platform. The only info I got was that the tax was run out. With an error of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi I find My Vehicle very accurate, consistent and helpful in their response when contacting them as regards any if there services or information required I sent an email asking had I any free... Se mer
Företaget har svarat
From the moment Rory Kavanagh "entered the building", his attention to detail, due diligence, quick and thorough responses are second to none. No matter what my query - small or large - he gives it... Se mer
Företaget har svarat
Used my vehicle.ie over the last few days as I,am in the market for changing my car. Very detailed information on the website enabled me to make the right decision. Would highly recommend using this w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Leading provider of Car History Checks, Valuations & Reports on Irish & UK registered vehicles. Only we provide Damage Alerts. Click now for a full vehicle history check.
Kontaktuppgifter
Damastown Close, D15DC03, Dublin 15, Irland
- +353 (0) 1 9121205
- marketing@myvehicle.ie
- myvehicle.ie
3,7
Medel
142 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ok but no Mileage Checks
Reasonably useful information but no mileage checks at all is a big drawback
3 oktober 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello Gerry,
We do supply mileage readings if available but I'm sure that you can understand that mileage readings on every vehicle cannot be guaranteed by any company, as full mileage coverage for every single vehicle in the country is virtually impossible.
MyVehicle.ie currently have a mileage database of over 10 million mileage readings on over 1.2 million unique Irish vehicle registration numbers and over 100 million UK readings but in this instance, the registration number in question is one of those numbers which is not in our database
The previously asked questions section of the website points out that there is a possibility that no mileage readings will be recorded for a particular vehicle.
MyVehicle.ie seeks to provide our customers with the best service possible and as part of that service, we look to obtain as many mileage readings as we can but as our terms and conditions state, the company does not hold nor does it warrant that it does hold a database of odometer readings for all vehicles and accordingly it will only be able to provide a report in relation to an odometer reading for a particular vehicle if that vehicle’s odometer reading is already on the company's database.
The National Car Test (NCT) Service, nor the Commercial Vehicle Roadworthiness Testing (CVRT) centres do not share their data with any third party company due to what they deem to be “Data Protection” concerns.
MyVehicle.ie are continuously lobbying for this mileage data to be released to third party companies like ourselves in our to protect consumers against “clocking”, which is on the increase in Ireland.
Helps When You are New in Ireland
I just moved to Ireland from another EU nation. Buying a Used car is always a gamble. But, thanks to your reports. It was very helpful for me in buying my first car in ireland. I have avoided buying a vehicle which has a finance outstanding and mileage discrepancy. I bought another one after checking your report, thankfully everything was alright and the recommended price was close what i paid.
24 juli 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Thank you Mohd for your kind review! We’re thrilled to hear that our reports helped you in purchasing your first car in Ireland. Avoiding vehicles with finance outstanding and mileage discrepancies is crucial, and we’re glad we could assist in making your experience smoother and more secure.
Congratulations on your new car! We wish you many happy and safe miles ahead.
Best regards.
I was disappointed with the car check
Disappointed with the car check , not great value for money.
Didn't get a vrt costs.
So in my opinion it was incomplete.
2 juli 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello David,
Thank you for contacting us and we apologise if there was a delay in you receiving your VRT estimate .
We have re-sent the report to you via email.
As you are carrying out a business yourself, we are sure you can appreciate that most customer service issues can be resolved and expectations exceeded after an issue is resolved.
It is a pity, therefore, that we were not afforded the opportunity to assist you before a review was made as we are always here to assist our customers as soon as possible.
If you could remove the 2 star Trustpilot review that would be preferable, but if not, please could upgrade your review to reflect our assistance and the resolvent of the matter that would be great also.
Please do not hesitate to contact us if you require any further assistance.
First-Time Car Buyer Here Order ID…
First-Time Car Buyer Here Order ID 501431718! Huge Thanks to MyVehicle.ie and their amazing customer service team, Specially Graham! I was really stressed before but having detailed information upfront made a huge difference in my car buying experience. It felt great knowing I was making an informed decision, and not just taking a chance on a random car.
31 maj 2024
Omdöme utan inbjudan
I'm writing to share my incredibly…
I'm writing to share my incredibly positive experience with Car Reg Check Company myvehicle.ie. I was recently in the market for a volkswagen passat and found one that seemed like a great deal. However, before taking the plunge, I decided to get a car history check ref number 524481590.The process of ordering and accessing the report was incredibly user-friendly. It only took a few minutes to get a detailed breakdown of the car's history. The report revealed some crucial information that I would have otherwise missed. It showed that the vehicle was imported from UK and it was involved in an accident. Tax had expired for more than 6 months. NCT gaps ,etc. Thanks to this information, I decided not to move forward with the purchase. This could have saved me a lot of money and hassle down the road with potential repairs.
27 maj 2024
Omdöme utan inbjudan
Myvehicle.ie…
Myvehicle.ie provides a brilliant service to anyone considering purchasing a vehicle, it is essential everyone purchasing a secondhand vehicle do a history check on the vehicle first, some of the vehicles I was contemplating purchase had some serious issues that I was not made aware of by the garages selling the vehicles, only for Myvehicle.ie I would not have known of the issues, it is money well spent, and when it comes to buying a secondhand vehicle my advice is buyer beware .
8 maj 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Thank you Denis for taking the time to leave us a 5 star rating; it's much appreciated and we are very happy to be of assistance to you. Kind regards.
MyVehicle exceeded all expectations!
MyVehicle exceeded all expectations! Exceptional selection, outstanding service, and seamless purchasing process. The staff was knowledgeable, friendly.
Highly recommend for anyone in Ireland looking for a top-notch car buying experience!
26 april 2024
Omdöme utan inbjudan
Very disappointed I tried 2…
Very disappointed I tried 2 registration numbers costing €15 put in sterling costs of the cars and instead of £12000.00 came up as £1200.00 thinking it was me I tried a different case put in £9500.00 and report says £950
25 april 2024
Omdöme utan inbjudan
MY VEHICLE. IE
I purchased a bundle car check costing 39euro,s from My vehicle as I was purchasing a classic Ford Capri and I wanted to see the history of the vehicle mot s and nct.
I ended up getting 1 mot report with information I can get for free on the UK mot web site. Myvehicle clearly stated all mot history and nct would be in the report but all I got was 1 mot report!!
So I rang them and they told me that I got what I payed for and I would not be reimbursed.
So if your looking for history check on your next car purchase I would stay well clear of this website .
thieves!!
14 april 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello Colm,
Thank you for your comments. We are sorry that you feel that way but we have absolutely no control over the data that is available and digitised against any vehicle. As you may appreciate, we do not create the record, but compile reports based on pre-existing data which is from all across the automotive industry. Our data is used by the entire industry, including hundreds of dealerships, most insurers, banks, finance houses, government agencies and almost all vehicle assessors in the country. If an extremely old vehicle is lacking certain kinds of data, this is not a fault of the vehicle history check and most of our customers and clients recognise this fact and that it is virtually impossible to have every kind of data that could be possible for a vehicle and this is most certainly true of mileage and MOT data in particular. Please note that if the MOT, who is in a totally different jurisdiction, has not provided data for this particular vehicle, it is impossible for us to have this and provide it. The UK VRM in question, A125YHR is not found in the MOT system and so we cannot be any more clear that the information you require has not been made available by this agency and so we cannot make it appear on a check if they have not recorded MOT details. With regard to expectations, you stated that "Myvehicle clearly stated all mot history and nct would be in the report". We must say that nowhere on our trade and public websites do we guarantee or promise these details. We can only check databases for such information but no history check provider in the world guarantees this kind of data. We are positive that you can understand that there are certain things that are beyond our control. On a positive note, you have two additional checks remaining with promo codes that have no expiry date and hopefully if and when you choose to use these, you will understand fully why the vast majority of automotive-related businesses choose us as their preferred data source. We hope this has answered your question.
Thank you and best regards.
Mileage
This car was a taxi
Last record of mileage in UK is 152k miles
The last NCT show in 2023 shows 139k miles
How was this not shown according to new add 159k on it
I want my money back please
6 april 2024
Omdöme utan inbjudan
Excellent service
Excellent service, first stop when purchasing a car.
5 april 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello Barry,
Thank you so much for your kind words! We're glad to hear that you had a great experience with us. If you need anything else, please don't hesitate to reach out. Thanks again!
Very professional Myvehicle
Very impressed with the help I got with Myvhicle especially with Kathryn. She was very professional and the information I received about the car I was purchasing was very informative. Best site 👍
28 mars 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello Declan,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with us. Your feedback means a lot to us and motivates our team to keep delivering exceptional service. We appreciate your support and look forward to serving you again in the future. Have a fantastic day
Did work for owner today
Did work for owner today, very nice and polite man. Would recommend working there
24 mars 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hi Ross, Thank you so much for the kind words, glad to hear about your positive experiences with us.
Paid €35 for a full report of a car I…
Paid €35 for a full report of a car I wanted to buy in NI, to see if the car UK or NI registered. The report gave me no information on previous owners or the current location of registration. Waste of money!!
22 mars 2024
Omdöme utan inbjudan
Great customer service support
I have used My Vehicle for history and finance background checks for a number years to support our business and our clients.
Very happy with the service provided online and also the support from the customer service team.
On a few occasions, I have called for assistance on certain background checks and the customer support team have always gone the extra mile to help. Support team always follow up with a call back to confirm any request asked.
The service My Vehicle offers is invaluable to our company and our customers.
Very grateful to all the staff in My Vehicle for their professionalism and excellent customer service. Great to see an Irish company providing such an important service to the public and other Irish businesses.
20 mars 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with us. Your kind words truly mean a lot to our team. We strive to provide exceptional service to all our customers, and it's incredibly rewarding to know that we've succeeded in meeting your expectations. If you ever need anything else, please don't hesitate to reach out.
DON'T WASTE YOUR MONEY
Do not use this company to check your vehicle. I used them before purchasing a 2 year old car. The report came back with nothing of concern. I purchased the car. Two days later I get a call from my insurance company to say the car is on INSURER ALERT. That they would not insure the car without a full engineers report. They told me they got the information from CARTELL.IE. I purchased a report from Cartell.ie and instantly it showed a DAMAGE alert and insurer alert. I emailed and phoned MyVehicle.ie asking for a full refund as the information they supplied was not comprehensive. I read their terms and conditions and insurer alerts are part of the information they should supply. They refused to refund me. DO NOT USE THEM. You will not get a full picture of the history of a proposed vehicle. WASTE OF MONEY.
15 mars 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello Carolyne!
We would strongly recommend that you contact the source of this insurance data and insist on them providing you with details regarding this alert, such as Insurance company name, date of incident, category write off, as we have had many many cases, where insurance alerts turn out to be an error and subsequently removed. Other, turn out to be minor damage repair and not subject to a write off.
MyVehicle can only provide data that comes from official sources and data that can be fully supported and backed up when queried.
You mentioned CATEGORY S, which in Ireland Does NOT exist and is not used by any Irish insurer.
In the UK they have in recent years started using category S for Structural Damage, but your vehicle was never registered in the UK.
Again, another reason to raise the query in relation to the insurance alert.
We can also see that this vehicle is still registered to a garage and not in your name. We would recommend that you contact the dealership to discuss this matter in greater detail.
Alternatively, we would always recommend getting an engineer pre purchase / post damage inspection, which we can certainly arrange for you.
If there is any query please do not hesitate to contact us, we would be more than happy to assist you, thanks.
Dissatisfied + Dissapointed
Paid for report and phoned them straight away when I got the online report to query mileage check which I had a question about. Nobody would answer phone so I left a message on voicemail as instructed. Waited 37 hrs for reply but NOTHING. So back online to another Car Report company Cartell who were excellent,a little bit more expensive but fast and responsive.
1 februari 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Thank you for your review and we are sorry that you had that experience. Sometimes voice messages are garbled and vital contact details may also be undiscernible. We would always recommend our customers email us also for further assistance, if there are any delays whatsoever, particularly in extremely busy times. We are sorry we did not have the opportunity to assist you before your review which is unfortunate as we want all our potential customers to be happy. Please contact us by email with your enquiry and we can assist you further. We can say that an isolated experience such as this, does not reflect the overall service we provide. Best regards.
Mileage Tampering
Did a vehicle check on a car I was buying for a friend, this simple vehicle check saved me buying an absolute Lemon 🍋
The mileage had somehow gone down between NCT's
Do your paperwork and homework folks, the person your buying your dream car from may seem friendly, but it's a business transaction at the end of the day.
12 januari 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Thank you for your review and we are happy that our report has identified previous history and mileage discrepancies. Best regards.
Very Poor
Terrible review issued with hidden costs everywhere - If this check flags any issues it looks for additional payment to see the flagged issue. The information provided is very poor. DONT USE THESE...much better car check sites available. After using these I had to go and use another car check which was head and shoulders ahead of these, My only regret was using this site first as I ended up paying a secondary car check site to get adequate information.
The attitude in the below response just show cases the caliber of company that this is. Maybe instead of responding with obnoxious responses, work on improving your site to be in line with your competition.
5 januari 2024
Omdöme utan inbjudan
Svar från MyVehicle.ie
Hello James and thank you for taking the time to review, although, we feel that this is actually not only an unfair comment but incorrect. There are absolutely no hidden costs in a vehicle history check and so we are not sure what you mean by this? If you are referring to a prompt to run a finance check on the vehicle, this is not in any way a 'hidden cost', in fact purchasing a vehicle that is under finance could land the purchaser of that vehicle with huge costs. You purchased a UK Car History Check and not a full check. Also, we do not create the record but can only compile reports based on the data that is made available for any given vehicle. In this case, a report can only be based on data available in another jurisdiction (GB). The information provided is certainly not 'very poor' as you contend and is comparable to any other history check supplier. We know this as our parent company provides the same data to the entire automotive industry, including, all insurers, motor assessors and major banks. We are sorry to hear that your personal perception of the report didn't match your expectation and we have no control over this. We can only provide you with what is available for this vehicle from official and authorised sources in Great Britain, and we cannot embellish the data as the vast majority of our customers and clients can appreciate. Best regards.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.