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Svar från MyVehicle.ie

4 dagar sedan

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a used car. We are so glad we could help put your mind at ease.

Svar från MyVehicle.ie

29 juli 2026

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a used car. We are so glad we could help put your mind at ease.

Svar från MyVehicle.ie

Uppdaterad 31 juli 2026

Hello David,

Thank you for reaching out. Regarding your Irish history check for 221KK797, our system does not show this vehicle as marked written off. We maintain one of Ireland's most comprehensive vehicle databases, which is relied upon by major banks, financial institutions and insurance providers nationwide.

If you received conflicting information from another source, we would welcome the opportunity to investigate. Data can occasionally vary between providers, and if you can share the report from the other service, we will gladly cross-reference it directly with our data sources to verify its accuracy.

As you might appreciate, we do not create or make up the data and we are not its originators. As such, we have no control over the data, or lack thereof, connected with a particular vehicle. In this instance though, we are not sure what you mean when you say that "the only info I got that the tax was run out" as you have not outlined why you have this perception and you have received all the data available that constitutes a history check report?

The information that we supplied you with your vehicle history check covered the following information:
1. Vehicle ID Numbers & Documentation which are vital when verifying the authenticity of the vehicle.
2. Vehicle Finance Check
3. Vehicle Status which disclose if the vehicle was ever taxi, change in engine number and colour.
4. Mileage data
5.Number of registered owners, owner category and the purchased date.
6. Auction data
7. CVRT & Road Tax data which discloses expiry data, expiry history, road tax expiry date and road tax expiry history.
8. Vehicle Running Costs
9. Imported data on whether the vehicle was imported or not.
10. Registration data
11. Vehicle weight data
12. iCAP (Ireland's Current Automotive Price)
13. Fair Trade in value
14. Euro NCAP rating
15. NCT statistics (Exclusive)
16. Vehicle Warranty data
17. Previous Enquiries

We hope this has answered your question.

We always encourage customers to contact our support team directly before leaving a public review so we have a fair chance to check the source data and resolve any discrepancies for you. Please let us know if you'd like us to look into this further.

Thank you,
Team MyVehicle.ie

Svar från MyVehicle.ie

21 juli 2026

Hello Tommy,

Thank you for the review, but we'd like to gently correct this: nowhere on our website do we state or imply that an NCT report comes included with a Car History Report.

To clarify your main concern: you were seeking an Irish NCT report similar to the UK's MOT system. While we completely understand the value of detailed MOT-style data, unfortunately, this is a limitation imposed by the NCT/CVRT authorities in Ireland themselves, not by us.

Unlike the UK's DVSA, Irish CVRT/NCT data is not made publicly available. This means no private company, including ours, has access to NCT test results, fail sheets, or detailed readings.

We have made ongoing efforts to lobby for this data to be released into the public domain but as it currently stands, these are private entities who choose not to disclose this information.

Despite this limitation, our reports still provide significant value:

We provide accurate NCT due and completion dates, which are legally accessible.

We cross-reference vehicle histories with multiple proprietary databases, offering insights on write-offs, imports, mileage discrepancies (where records exist), finance checks, and much more.

Stating that our service is bad because it doesn’t offer something no one in Ireland legally can is actually unfair to the work we do in providing the most comprehensive vehicle history reports legally possible in Ireland.

If your expectations were specifically tied to MOT-style data, we are sorry this was not fulfilled but this is beyond our control as you may appreciate.

We’re always happy to clarify what data is available, and we encourage constructive feedback but it’s important to clarify when expectations do not align with what is currently possible under Irish data-sharing regulations.

Best regards
MyVehicle.ie Team

Svar från MyVehicle.ie

9 juli 2026

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a used car. We are so glad we could help put your mind at ease.

Svar från MyVehicle.ie

6 juli 2026

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a used car. We are so glad we could help put your mind at ease.

Svar från MyVehicle.ie

6 juli 2026

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a used car. We are so glad we could help put your mind at ease.

Svar från MyVehicle.ie

Uppdaterad 26 juni 2026

We are disappointed to read this review, as it does not accurately reflect either the report provided or the assistance subsequently given.

To clarify for readers, the mileage records referred to in this review were not "fabricated", "fake" or created by MyVehicle.ie. The records originated from historic UK vehicle databases associated with a previous registration mark worn by the motorcycle before its importation into Ireland. We are a vehicle information provider that compiles data from multiple official and commercial sources; we do not create, alter or invent vehicle histories.

Following the customer's query, our team immediately investigated the matter and identified that historical records linked to a previous cherished registration had been attached to the vehicle's record by an external source. We then reviewed the data, corrected the report, and issued an updated version to the customer at no additional cost.

It is important to understand that vehicle history reports are based on information supplied by third-party databases, government agencies, insurers, finance companies, mileage providers and other data partners. While these sources are generally highly reliable, occasional anomalies can occur within any large-scale data ecosystem. When such anomalies are identified, we investigate them and, where appropriate, amend the report accordingly—as we did in this case.

The suggestion that this isolated mileage anomaly somehow means finance, theft or other checks are "faked" is entirely unfounded. Those checks are sourced independently from specialist databases and are not generated by MyVehicle.ie.

We appreciate that the customer was disappointed with the initial appearance of the mileage history. However, we reject the allegation that the data was fabricated and note that the issue was investigated, explained and rectified promptly once brought to our attention.

For over many years, our parent company, Vehicle Management System as well as MyVehicle.ie has helped tens of thousands of motorists and trade members alike make informed purchasing decisions by providing access to vehicle history information from numerous trusted data sources. Our data is also used by Banks, Finance Houses, Insurance companies, most vehicle assessors in Ireland as well as the entire automotive industry. We remain committed to assisting customers and clients whenever questions arise and to ensuring reports are reviewed where any potential anomaly is identified. We trust most of our customers understand the nature of vehicle data and are happy with the information provided.

MyVehicle.ie Customer Support

EDIT : Kindly check once again if you have received the updated report or not and we will share again.thanks.

Svar från MyVehicle.ie

Uppdaterad 29 juni 2026

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a car. We are so glad we could help put your mind at ease.

Svar från MyVehicle.ie

24 juni 2026

Thank you so much for sharing your experience! We are absolutely thrilled to hear that!

Our team always wants to make sure you have a positive experience & complete confidence when buying a car. We are so glad we could help put your mind at ease.

Thanks.

Svar från MyVehicle.ie

20 juni 2026

Thank you so much for sharing your experience Vojtech! We are absolutely thrilled to hear that!

Our team always wants to make sure you have complete confidence when buying a car. We are so glad we could help put your mind at ease.

Thanks.

Svar från MyVehicle.ie

16 juni 2026

Hi Patsy,

We've resolved the issue and sent the report to your email. Please let us know if there's anything else we can do to help! Thanks.

Svar från MyVehicle.ie

16 juni 2026

Thank you so much for sharing your experience Kevin! We are absolutely thrilled to hear that!

Our team always wants to make sure you have complete confidence when buying a car. We are so glad we could help put your mind at ease.

Thanks.

Svar från MyVehicle.ie

16 juni 2026

Hi Elaine

Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that our history report helped you spot that outstanding finance before finalizing your purchase.

Our team always wants to make sure you have complete confidence when buying a car, so we were more than happy to step in and double-check with the finance company for you. We are so glad we could help put your mind at ease.

Thanks
Team MyVehicle.ie

Svar från MyVehicle.ie

Uppdaterad 22 apr. 2026

UPDATE: We have observed that this user has posted multiple identical reviews across various vehicle history platforms. This highly repetitive pattern suggests a coordinated attempt to damage our reputation rather than a genuine customer experience. We have reported this to Trustpilot and kindly request that their moderation team investigate and remove this misleading content.

Dear Kevin,

We must clarify that MyVehicle.ie did not charge you this amount. MyVehicle.ie & VMS (our parent company) is seen as most respectable names in automotive Industry within Ireland. We are a fully automated platform & we never call customers to verify payments or request authorization codes over the phone.
We take such claims very seriously. We ask that you review your bank statement immediately; you will find that the recipient of the funds is not our company, as we have no record of this transaction

Once you’ve confirmed this with your bank and secured your account, we kindly ask that you remove this wrongful review.



Thank you,
Team MyVehicle.

Svar från MyVehicle.ie

22 apr. 2026

Hi Brian,

We would like to look into this for you and see how we can help. Could you please email your query and report reference number to info@myvehicle.ie?

Once our support team has the necessary details to verify your case, we will be happy to assist you with a resolution or a refund where applicable.

Thanks,
Team MyVehicle

Svar från MyVehicle.ie

18 mars 2026

Hi, we are sincerely sorry for this experience. It sounds like a technical error may have interrupted your report delivery. We’ve prioritized your case—please email us at info@myvehicle.ie with your order number so we can manually send your report or issue a full refund immediately. Once we have your details, we will investigate the delivery failure and ensure this is resolved for you right away.

Sincerely,

The MyVehicle Team

Svar från MyVehicle.ie

12 mars 2026

Hello Rory,

Thank you so much for sharing your positive experience with our team.

Svar från MyVehicle.ie

2 mars 2026

Dear Teresa Neary,

Thank you for contacting MyVehicle.ie and for taking the time to share your concerns. We are sorry to hear that the report for registration number 231RN102 did not meet your expectations, and we appreciate the opportunity to respond.

At MyVehicle.ie, we aim to provide comprehensive and transparent vehicle history reports using the best data available from a wide network of trusted sources across the motor industry. However, we must clarify that we do not create or alter this data. Our role is to retrieve and present existing records as they are provided to us by third-party suppliers.

Mileage information is one of the most commonly requested data points, and we source this from official entries made at various stages in a vehicle's life cycle. Despite accessing hundreds of millions of records, there are instances where data may be missing, inconsistent, or not regularly updated.

While we regret that you feel the report lacked value, we must respectfully point out that a vehicle history check aims to highlight all available data, including any anomalies. The presence of limited data or gaps does not indicate an error in our service, but rather reflects the limitations of the source data itself. This approach is standard across the industry in Ireland, the UK, and internationally.

Nonetheless, we understand that this can be frustrating but again, we must reiterate that we do not make up mileage readings for a vehicle and the lack of a mileage record is certainly not a failing in any way on a report or the data provider. We can only provide what has been digitised for this particular vehicle. If it has not been digitised and disseminated to third parties and available on databases, we cannot possibly have it and most of our customers and trade clients are aware of this limitation of mileage readings and this is the same for all vehicle data providers all over the world.
We would also like to point out that this vehicle is 3 years old & had only 1 owner prior. So it has not yet built up a substantial digitised record. Therefore, your remarks may be somewhat unfair and misrepresent the limitations inherent in newly registered or recently imported vehicles, which naturally may not yet have a fully developed mileage history within our data sources.
With regard to service records, these are normally paper documents or stored digitally with a dealership and are not disclosed to third parties. It's important to recognize that the absence of service history in the report is not due to an oversight but rather reflects the standard scope of information provided by vehicle history check services in Ireland. The National Car Test (NCT) Service, nor the Commercial Vehicle Roadworthiness Testing (CVRT) centres do not share their data with any third party company due to what they deem to be “Data Protection” concerns!
MyVehicle.ie are continuously lobbying for this mileage data to be released to third party companies like ourselves in our to protect consumers against “clocking”, which is on the increase in Ireland.
We recommend consulting the vehicle's physical service book or contacting previous owners or service providers directly for detailed maintenance records.
We hope this clarifies the limitations inherent in vehicle history reports and assists you in making informed decisions.
Best regards,

MyVehicle.ie

Svar från MyVehicle.ie

Uppdaterad 18 dec. 2025

Hello Frorian, thank you for taking the time to share your positive feedback. We are so glad we could meet your expectations!