Myprotein Omdömen 

This company is an absolute joke for delivery times. I have only ordered twice from it and both times it has been delayed. It has .ie in its title but it could not be delivering from Ireland as the delivery times are ridiculous. I will never order it again.
Update : just get confirmation that my delivery will be here between 17th - 22th of September.
That’s absolutely ridiculous,if I had known that I would have shopped local.
Really terrible service

Products great. Always happy with their protein powder and their protein bars. Tastes great!
However, ordering online for delivery in Ireland, is extremely slow. Order placed 7 days ago and left the UK 6 days ago. There have been no updates to tracking since. Not sure how or why it takes that long to travel from the UK to Ireland. They use Evri who I think are just not a great courier service.

I have again for the 3rd time placed an order that they have delivered to the wrong address. By wrong address I mean a completely different address that is not now nor ever had been mine nor one that is remotely close to me. I asked after placing this order if they were going to send it to the correct address and they confirmed they would. I raised another complaint and they offered a refund. At no point in any engagement with them have they tried to investigate the issue which now means I can no longer shop with them!

Thank you for a so fast delivery 🚚

Good choice of flavors especially if you’re not sure which to buy.

Wish there is 0 star for Myprotein. I ordered a protein powder and received it with the lid already popped open and mold growing inside. I contacted customer service, but instead of offering a refund or exchange, they passed me off to the “quality control team,” who have done nothing but waste my time. It's been over a week with no resolution, no accountability. Completely unacceptable. I won’t be ordering from this company again.

Overall bad bad experience

Delivery capabilities of this firm are a joke. So if you're gonna order, do it well in advance and accept next day doesn't exist.
They will then proceed to lose the parcel, damage the parcel and then claim none of that ever happened. I think its a delaying technique so they dont worry about dispatch times to get the product out the day it was purchased!
They went back on their word of sending what was insinuated as a good will refund without telling me. Instead waiting for the "3-5" days to pass.
Products finally arrived. Coated in various delivery labels, some where on the items inside the packaging and were about diverting the parcels to lockers which I never requested? Haven't got a clue about that.
Protein powder is pretty decent, so yeah... good product, bad company that's my take on this.

Very efficient, easy to order and to collect

-The items that are on sale are the ones with terrible taste and quality. Return process is convulated, refun took 6 weeks.
-There was a promotion *while* I'm buying protein shake of €1 creatin but I wasn't told when I checked out. I was sent an email about the promotion *after* I checked out.
-I referred a friend but referral bonus was not automatically applied when I checked out. Now that amount is stuck in my account, unless I buy more stuff from them.

Finger weg, ganz unseriöse Geschäftspraktiken: am 4.7.2025 Proteinpulver bestellt, und 6,49 € für „Lieferung am nächsten Tag“ bezahlt, da ich das Proteinpulver mit in den Urlaub nehmen wollte. Geliefert werden sollte dann laut Unternehmen am 7.7.2025. Auf Aufforderung, mir die zu viel bezahlten Portokosten zurück zu überweisen, kam ein lapidar Kommentar, bei Bestellungen an einem Freitag würde nie am Folgetag ausgeliefert. Das ist nicht zutreffend, beim angegebenen Versand steht jedenfalls: bei Bestellung nach (Donnerstag) 23:00 Uhr wird am Folgetag ausgeliefert. Das Geld wurde im übrigen kommentarlos genommen. Dass das nicht zulässig ist, kann jeder nachlesen: § 312j BGB – Pflichten im elektronischen Geschäftsverkehr:
Der Unternehmer muss dem Verbraucher unmittelbar vor Abgabe der Bestellung klar und verständlich die wesentlichen Merkmale der Ware oder Dienstleistung nennen.
Dazu gehört auch die Lieferzeit.
Bestellnummer:679190156
Ganz schlechter Stil, hier bestelle ich nie wieder, eine Meldung an den Verbraucherschutz behalte ich mir vor.
Update vom 7.7.2025: noch nicht mal heute wurde die Bestellung zugestellt, angeblich „ konnte diese nicht zugestellt werden“.
update vom 8.7.2025: das Unternehmen hat reagiert und das zu viel bezahlte Porto zurücküberwiesen.
Feedback zu den Produkten: sehr gutes Preis-Leistungs-Verhältnis (qualitativ hochwertig).

Just received my 4th order super fast delivery product is very good will continue to order would like a discount sometimes for buying multi packs but very happy with my purchases

Misleading product and false advertising!

I ordered the “Advance Weight Gainer” based on their website description promising high calories and protein suitable for serious weight gain. However, what I received was a completely different product labeled “Hard Gainer,” with significantly lower calories, carbohydrates, and different ingredients.

This is not just a flavour difference it is a different formulation altogether. The company misled me by sending a product that does not match their advertised description.

I have contacted the seller, but they failed to resolve the issue properly. I will be filing complaints with consumer protection authorities.

Buyers beware! Do not trust this seller’s product descriptions.

I subscribed to their newsletter and received a welcome email offering 15% off my first order. I could not get the discount to work when I tried to order, so I had a "chat" and was eventually told that if an item is already discounted, I would not get the 15% discount. When I queried this in detail I was told my question was not understood. Conversation terminated. Totally misleading promotion! Will never buy from them!

Order no. 673127530 Was charged 7€ for delivery even though i’m supposed to have 3 months free delivery

My order id: 670401266 i order placed on 18 may and it's 3rd June still my order is processing the management is very poor and they not update on app. Please do something

Delivery was a nightmare and product is cheap for a reason. The quality and effect on the body is horrible. You get what you pay for.

I will no longer go onto this account as the whole experience has been a negative one and don’t wish to use the product or service.

671533736 Order number

Updated: Myprotein doing the token “please give us more information so we can help you” for all to see. Gave them the info. Haven’t heard from them. That’s just for optics.

Should be giving myself a bad review for giving Myprotein another chance. Last 2 times I ordered I waited 4 weeks and 12 weeks respectively for my orders. This time after waiting 4 weeks I emailed them and they told me my package was lost in transit. Got a refund but 🤷🏼‍♂️ useless service. Bulk powders will get my custom instead

36 Days and counting since placed order. Wasted hours using their chat messaging. Told order was dispatched, nothing arrived.
Then told replacement order dispatched, still nothing arrived. Then told orders were lost and offered refund but no refund arrived. Then told order successfully delivered which was untrue. Told refund was cancelled as order successfully delivered despite refund request predating false 'successfully delivery' message. Then told delivery had been marked as successfully delivered 'in error' and told order with courier for next day delivery and guess what, no delivery arrived. You could not make this level of incompetence/dishonesty up. DO NOT ORDER from this company (myprotein.ie). I suggest formal complaints to CPCC or UK/EURO equivalents. You should also contact your banks. I have been beyond patient with this company. Other supplement companies typically deliver within 1 ro 3 days. Give your business elsewhere. Incredibly poor given repeat business is almost guaranteed with supplement companies.

I used to shop here but then some smart guy came back and said he was modernizing something and making the website better, he made it totally confusing and unintuitive, for example finding contact email, searching for something very problematic, all promotions, all flashing, but then you find out that you can find their protein anywhere else for the same prices or cheaper without obstructions and problems, even the competition offers discounts and gifts, which then write when completing the order that they cannot deliver, in short, there is some problem with every order, ...For a while, something was still missing. I will not shop here again.
16. 5. 2025
Is this a joke? I won't give you any specific information about the space here in a public space.
I wrote you everything directly from my account and your answers were always completely unconstructive and stupid, for example, to a complaint that a product that you always offered for free could not be added to the cart, you would answer me "yes, add the product to the order" simply the customer must be joking!
And what is really tragicomic is that all over the internet foreign companies are selling your products, which you produce yourself, even cheaper than your 50% "discounts". So I completely misunderstood the manufacturer's policy and its sales practices :-)