my money matters. Omdömen 

Very quick response, really helpful

I contact My Money Matters service desk/support team which was quick and easy to do. The agent Katie who answered my call was very friendly, knowledgeable and giving me concise answers and providing me with the reassurance I needed regarding my Shared Cost AVC's.

Tracey provided exceptional customer service from the start.
She was very reactive in her response, was very clear with guidance. When Tracey asked for further information she was very polite and articulate.
I clarified information and Tracey was patient and informative in her very timely response.
I was able to solve my issue within hours due to the responses and service from Tracey.
Thank you very much

I spoke with Katie, who was incredibly helpful with the advice on amending my AVC contributions in light of my impending redundancy. She calmly and authoritatively answered and explained the options I had to maximise any tax benefits, for which I am extremely grateful.

Good support from start to getting my avc set up. Helpful with general queries. Thanks

Fairly simple to do.
A couple of snags
Easily sorted by friendly and helpful staff no complaints

What great customer service called to day for help and Katie talked me through step by step to get me all set up

Facilitator knew what she was talking about

The young lady who I spoke with could not have been more helpful if she tried, she was absolutely brilliant

Your assistant Katy in Northern Ireland was very knowledgeable, friendly, professional and very helpful

Very quick to reply to my emails and very helpful.

Great customer service!

I got a really quick response to my query and Katie dealt with it straight away. She was polite, friendly and knowledgeable.

The phone was answered quickly and Nirin was very polite and professional and answered all my questions straight away. He also said they are always there to help

Good customer service and quick solution.

Given a full explanation and not pressurised into making a decision

Really good easy advice, highly recommend them. Easy to understand and follow the explanations given.

The information I was provided was very clear and easy to understand with no Jargon. Nirin was very pleasant and helpful.

The staff are really helpful and responsive very easy to get threw to them could t really ask for more thank you Kelsey

Katie was extremely helpful and very responsive and went above and beyond. Superb customer service. Money Matters are excellent and would thoroughly recommend.