Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

I've bought several pairs of EarFun Air Pro 3 earbuds over the last year and a half. They have all worked great. Unfortunately through my own fault I lost some and damaged some. Recently I contacted t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

Ich persönlich mag die Produkte von Earfun. Sie mögen SchwÀchen haben wie die Tatsache, dass die GerÀte mit unterschiedlichen und teilweise unausgereift en Firmwares ausgeliefert werden. Aber wenn si... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjÀrnor

ich habe earfun Air Pro 4 vor einigen Monaten gekauft und die Lieferung was einwandfrei. Beim Laden der App und Einloggen in die Webseite ging gar nichts - trotz vielen Versuchen ĂŒber mehreren Wege -... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjÀrnor

I've previously ordered earfun headphones from Richer Sounds and found them excellent. As Richer Sounds no longer stock them, I - incorrectly - assumed I'd be ok buying new ones direct from Earfun.... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikbutik

Skrivet av företaget

EarFun was established in 2018 by an experienced group of industrial designers, acoustic engineers and music enthusiasts who shared the goal of creating next-generation wireless audio devices. The EarFun team is driven by a passion for music and a commitment to delivering solutions that use the latest technology to improve sound for audio products.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

81 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

I thoroughly enjoy my earphones

I thoroughly enjoy my earphones, they are very comfortable and sit in the ear well. You can adjust the noise cancelling feature. I really love my earphones and I am glad I bought them.

28 augusti 2025
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 4 av 5 stjÀrnor

ANC failed too soon, but fast and helpful support

I got the EarFun Air Pro 4 as an early birthday gift and liked them at first, but about 2.5 months in the right earbud started making a high-pitched screech whenever any type of ANC was on. EarFun support walked me through troubleshooting and, when that didn’t fix it, immediately sent a replacement pair that arrived at my address in three days. I’m grateful for the quick, professional help, but disappointed the original ANC failed so soon.

Edit: one month later noise cancelling stopped working on the new ones. I contacted Earfun support and they refunded the person who bought me the original ones.

12 september 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 5 av 5 stjÀrnor

PreisleistungsverhÀltnis meiner Meinung nach voll in Ordnung!

Nachdem ich bei einem anderen Unternehmen sehr schlechte Erfahrungen gemacht habe (Onlinebetrug) , wurde ich ĂŒber die faz.net Seite auf den Earfun Wave Pro aufmerksam gemacht.
Aufgrund der vorherigen Betrugserfahrung war ich skeptisch beim Kauf. Als ich den Kopfhörer dann jedoch erhalten hatte und probiert habe war ich sehr zufrieden. Ich kann mir keine over ear Noise Cancelling headphones leisten die von den bekannteren Marken sind, dazu reichen meine Finanzen einfach nicht. Deswegen war ich auf der Suche nach einem der fĂŒr mein Budget geeignet ist und bin mit dem Earfun Wave Pro sehr zufrieden. Das Design ist fĂŒr mein Geschmack nicht gleichermaßen stylish wie vielleicht manch andere, wobei fĂŒr mich die Funktion in diesem Fall bei weitem wichtiger ist als die Ästhetik. Die Lieferung war in weniger als eine Woche, was fĂŒr mein Geschmack relativ schnell ist. Bei der Betrugserfahrung bei dem anderen Unternehmen dauerte es fast 3 Wochen.
Ich habe vor meiner Wohnung viel LĂ€rm durch Baustellen und Verkehr und kann so meinen Ohren nun eine Auszeit gönnen đŸ˜đŸ™ŒđŸ» Zu den Kopfhörern wurde eine hardcover SchutzhĂŒlle mitgeliefert in der man die Kopfhörer mit Zubehör gut transportieren kann.
Also well done Earfun! Da kann ich nicht meckernđŸ€— Vielen Dank!

11 september 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 1 av 5 stjÀrnor

ce n est pas le produit comme tel mais


ce n est pas le produit comme tel mais j aurais aimée pouvoir retourner et rembourser ,car pour moi c étais trop laborieux,
je m étais faite une joie de l utiliser

28 augusti 2025
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

We sincerely apologize for the inconvenience you've experienced.

You may contact our customer service team via email at service@myearfun.com to initiate a return. Our support team will provide you with an RMA link for the return process. Once the returned item is received at our warehouse, we will process your refund promptly.

Warranty policy: https://www.myearfun.com/warranty

Betygsatt 5 av 5 stjÀrnor

ä»–ăźăƒŻă‚€ăƒ€ăƒŹă‚čă‚€ăƒ€ăƒ›ăƒłăšæŻ”ăčお

ä»–ăźăƒŻă‚€ăƒ€ăƒŹă‚čă‚€ăƒ€ăƒ›ăƒłăšæŻ”ăčど、音èłȘăŒæ Œæź”ă«ă„ă„ăšæ„Ÿă˜ăŸă™ă€‚ăŸăŸă€ăƒ‡ăƒă‚€ă‚čăźćˆ‡ă‚Šæ›żăˆă‚‚è‡Ș拕でやっどもらえるべころが、ć„Șă‚ŒăŠă„ă‚‹ăšæ€ă„ăŸă™ă€‚

28 augusti 2025
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 1 av 5 stjÀrnor

Schlechte QualitÀt und Schlechter Kundenservice

Die SoundqualitĂ€t der Kopfhörer ist fĂŒr den Preis ungenĂŒgend. Bei der RĂŒcksendung der Kopfhörer gab es auch mehrere Probleme. Ich Rate euch lasst die Finger davon. Auch wenn bei YouTube irgendwelche Influenza dafĂŒr Werbung machen weil Sie bestimmt Geld dafĂŒr bekommen

23 juli 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

We sincerely apologize for the inconvenience you've experienced.

You may contact our customer service team via email at service@myearfun.com to initiate a return. Our support team will provide you with an RMA link for the return process. Once the returned item is received at our warehouse, we will process your refund promptly.

Warranty policy: https://www.myearfun.com/warranty

Betygsatt 1 av 5 stjÀrnor

Do not buy from Earfun! Very poor quality and no warranty

I would not recommend buying refunds products. I bought AirPods from a vendor on eBay and after six weeks one or both pods would lose power and not charge. I followed all the instructions, cleaning the connectors and resetting the case and sometimes this would work but then after a few days the same problem would repeat. When I contacted earfun customer services, they told me that they would not honour the warranty because I bought the item from eBay. Needless to say, I will never buy from this company again and I recommend that others also avoid them

4 augusti 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Orders from our official website (www.myearfun.com) and official Amazon stores are covered by an 18-month warranty with valid order information.

Unfortunately, we are unable to verify or offer warranty support for purchases made from unauthorized sellers. We recommend contacting the store where you made the purchase to request warranty service.

Warranty policy: https://www.myearfun.com/warranty

Betygsatt 1 av 5 stjÀrnor

Disappointed

Disappointed – Returning After Just 5 Hours of Use
I purchased the EarFun OpenJump Open-Ear Headphones on Amazon UK, and after just 5 hours of use, I’m already returning them due to a fault. The software wouldn’t update despite multiple attempts—completely unacceptable for a brand-new product. I’m also concerned by the large number of overly positive reviews, which appear misleading. I was under the impression that fake or manipulated reviews were no longer permitted in the UK. Shoppers, be cautious.

17 juni 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.

The OpenJump model is compatible with the EarFun Audio app and supports firmware updates. If you encounter any issues during the update process, please make sure you are following the correct steps and check your network connection. If the problem continues, feel free to email our customer service team at: service@myearfun.com for further assistance.

Betygsatt 1 av 5 stjÀrnor

RĂŒcksendung nicht möglich

Ich wollte meine Kopfhörer zurĂŒckschicken. Dies war nicht möglich, weil auf dem RĂŒcksende-Etikett eine falsche Adresse angegeben war. Meine Sendung kam zurĂŒck Das Unternehmen war nicht in der Lage, mir einen anderen RĂŒcksendeschein zur VerfĂŒgung zu stellen.

30 maj 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

We sincerely apologize for any inconvenience this may have caused.

To assist you further, please email your order number to our customer service team at:
service@myearfun.com

We'll address your concern promptly once we receive your details.

Betygsatt 1 av 5 stjÀrnor

Just bad customer service

Wanted to return a pair of headphones in guarantee as the left one wasn't working. They require you to film yourself cleaning them and then restarting them on camera. Just makes it such a long process for no reason. This would be fine if it was just advice on how to fix them but the fact they require evidence even after you have already told them you have done it already. Just bad customer service. The head phone are also very over hyped.

1 maj 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

We are sorry for the inconvenience you've experienced.

As part of our standard procedure, we provide troubleshooting guidance based on the issues you describe. For certain situations, sharing a video can help us diagnose the problem more accurately.

If you have already confirmed that your earphones are working, our support team will not request further videos. We apologize if there was any misunderstanding during the communication.

Betygsatt 5 av 5 stjÀrnor

Gute Produkte zum sehr guten Preis

Ich persönlich mag die Produkte von Earfun. Sie mögen SchwĂ€chen haben wie die Tatsache, dass die GerĂ€te mit unterschiedlichen und teilweise unausgereift en Firmwares ausgeliefert werden. Aber wenn sie ihre Software etwas in den Griff bekommen absolut empfehlenswert, insbesondere fĂŒr den Preis!
Auch der Kundenservice reagiert schnell. Man sollte sich jedoch bewusst sein, dass der RĂŒckversand kostenpflichtig ist, was ich absolut nicht verstehe. Kauft man GerĂ€te bei Amazon ist dieser dort kostenlos.

14 april 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thank you for your feedback. The reason for firmware variations across different production batches is that our team continuously optimizes the product. Even after a product has been shipped and is on the market, we can still deliver new features and improvements through firmware updates.

Warranty policyhttps://www.myearfun.com/warranty

Betygsatt 5 av 5 stjÀrnor

Đ„ĐŸŃ€ĐŸŃˆĐžĐč ĐŒĐ°ĐłĐ°Đ·ĐžĐœ

ДДлал ĐœĐ”ŃĐșĐŸĐ»ŃŒĐșĐŸ ĐżĐŸĐșŃƒĐżĐŸĐș ĐČ ŃŃ‚ĐŸĐŒ ĐŒĐ°ĐłĐ°Đ·ĐžĐœĐ”, ĐżŃ€ĐŸĐ±Đ»Đ”ĐŒ ĐœĐ” Đ±Ń‹Đ»ĐŸ.
ĐžĐŽĐžĐœ раз былО ĐżŃ€ĐŸĐ±Đ»Đ”ĐŒŃ‹ с ĐœĐ°ŃƒŃˆĐœĐžĐșĐ°ĐŒĐž, ĐœĐŸ ĐżĐŸŃĐ»Đ” ĐŒĐŸĐ”ĐłĐŸ Đ·Đ°ĐżŃ€ĐŸŃĐ° ĐČ ĐżĐŸĐŽĐŽĐ”Ń€Đ¶Đșу ĐŒĐœĐ” ĐČыслалО ĐœĐŸĐČыД.

8 oktober 2024
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 5 av 5 stjÀrnor

Good sound quality, working warranty.

After using their headphones for half a year they stopped working properly and after contacting the company they sent a new pair.

27 mars 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 2 av 5 stjÀrnor

Quality of one set of buds super...but beware of customer care

First the positive. I am an audiophile. I'm picky about headphones. I have DJ bins for mixing that cost 100s of dollars and 'test drove' a series of headphones before lumping for a pair recommended by the late lamented Avicii.
Beats Audio are generally all style no substance.
The only very slight downside to their TW200 buds are the name. The bass kicks are just amazing and as comparable to my over ear Avicci bins. And the acid test for me is the bass. Too many buds are too tinny. The acid test of a kicking Prodigy track blows your ears apart. They are easy to operate in the run. They have multiple fittings to fit individual ears. And if you like good packaging then they've got that sorted.
I now rock two sets of these which. Because at the price (around ÂŁ30) it's a no brainer.
I also got round ear buds for the gym which i thought were also incredible value at around ÂŁ50 but that is where the problems begin.
The quality is nowhere near as good as the buds despite being nearly double the price.. They leak outside noise like crazy which makes them unusable. Plus they still come off making them redundant when I already have buds.
And worse customer care believed it is because I am not wearing them properly and wont give me a full refund saying there is nothing wrong with them.
So that is the downside to Earfun that is Chinese based. If you have any issue then the customer care really really is the worst you will find. So ultimately beware.

28 februari 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thank you for your feedback. We highly value your experience and have looked into this matter.

1. Regarding noise isolation: OpenJump features an open-ear design, which does not include active noise cancellation. As a result, its noise isolation differs from in-ear headphones. This design primarily offers a more natural listening experience while reducing ear discomfort.

2. Regarding fit stability: We understand that comfort varies from person to person, which is why we provide detailed wearing guidance to help users find the most suitable fit. However, due to the unique structure of open-ear headphones, some users may find them less secure than in-ear models.

3. Additionally, we offer a 30-day return policy. If the product does not meet your expectations but has no quality issues, you can still request a return within this period.

We hope to provide you with a better experience in the future and appreciate your understanding and support!

Betygsatt 5 av 5 stjÀrnor

Old model, new to me, excellent.

Got 2020 earfun air buds.( Late to this party)
All the reviews were spot on. Perfect for me, great sound, and for small ears, comfortable fit.
Haven't got much money, so wasted loads on cheap rubbish ones, false economy. Love them!

25 januari 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 1 av 5 stjÀrnor

I have ordered headphones and i have never receved them

I have ordered headphones and i have never receved any confirmation. The response from the contact service was that there was problems in production and gave me two options. To wait for new purchase or to receve refund. I choodes refund and i have never receved it. Still waiting for thair response but for now it looks like a fraud. There is a reason why the price is affordable. Disapointed.

21 januari 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thank you for your feedback.

We have checked your order, and the refund was processed and credited to your account on January 22.

If you have any further questions, please feel free to contact us.

Betygsatt 1 av 5 stjÀrnor

My right earbuds didn’t fully charge to


My right earbuds didn’t fully charge to 100% after I used them don’t buy from them they earbuds are trash

13 januari 2025
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thank you for your feedback.

We have checked your complaint, and our customer service team has already resolved the issue for you. We sincerely apologize for any inconvenience caused.

If you have any further questions, please feel free to contact us.

Betygsatt 5 av 5 stjÀrnor

Bought a set of their new pro4 earbuds

Bought a set of their new pro4 earbuds, excellent sound and no issues. Bought another set as a gift unfortunately, they failed to arrive. Emailed earfun store and they sent out a new set straight away. No complaints at all with quality of goods or service. The only thing I would like to see, is say an on line portal to connect with them rather than email, phoning china a non starter.

4 december 2024
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.

Betygsatt 1 av 5 stjÀrnor

Nicht zu empfehlen!

Die Kopfhörer sind groß und schwer, habe sie daher gleich retourniert. Außerdem war die RĂŒckgabe total unpraktisch und mit Kosten verbunden. Habe das Produkt seit 3 Wochen retourniert und die RĂŒckgabe ist bis jetzt immer noch nicht abgeschlossen. Nicht zu empfehlen!

18 oktober 2024
Omdöme utan inbjudan
Logotyp för EarFun Audio

Svar frÄn EarFun Audio

Thank you for your feedback.

We have checked your order, and the status shows that the refund has been processed. We sincerely apologize for any inconvenience this may have caused.

If you have any further questions, please feel free to contact us.

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

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