I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Se mer
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Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Se mer
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Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickl... Se mer
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Företagsinformation
Skrivet av företaget
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Kontaktuppgifter
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Kina
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,9
Utmärkt
213 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I always buy my equipment from…
I always buy my equipment from them,they’re very good and the service they provide is excellent
21 november 2025
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your continued trust and support! We’re truly grateful to have you as a loyal customer and are delighted to hear that you’re always satisfied with our products and service. We look forward to serving you again!
Mychway unparallel professionalism
I recently contacted the company regarding an issue with my device, and I am extremely impressed with the quality of their customer service. Their team responded promptly, handled my request efficiently, and quickly arranged to resend a replacement device. The process was smooth, clear, and hassle-free.
I truly appreciate their professionalism and commitment to customer satisfaction. It’s reassuring to work with a company that prioritizes its clients and resolves issues without delay. I highly recommend their services.
Loussa
17 november 2025
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your wonderful review, Loussa! We truly appreciate your kind words and are delighted to hear that you were satisfied with our service and support. Your trust means a lot to us, and we’ll continue doing our best to provide a smooth and reliable experience. Thank you for your recommendation!
Excelente servicio
Excelente servicio, son muy atentos y resuelven tus dudas!
21 november 2025
Omdöme utan inbjudan
Svar från myChway
¡Muchas gracias por tus amables comentarios! Nos alegra mucho saber que estás satisfecho con nuestro servicio y soporte. Si necesitas ayuda en el futuro, no dudes en contactarnos. 😊
Resuelven todas tus dudas
Resuelven todas tus dudas, muy amables y el servicio al cliente es de lo más atentó y con la ayuda de Callie que es súper atenta y amable, definitivamente no tienes problema con nada.
Volvería a pedir una y otra vez vale totalmente la pena.
17 november 2025
Omdöme utan inbjudan
Svar från myChway
¡Muchas gracias por sus excelentes comentarios! Nos alegra mucho saber que todas sus preguntas fueron respondidas satisfactoriamente y que tuvo una experiencia tan positiva con nuestro servicio al cliente. ¡Callie estará encantada de leer sus amables palabras! Agradecemos enormemente su confianza y esperamos poder atenderle de nuevo pronto. 😊
10/10 customer service & fast delivery
First off, Oran who was is my contact here is amazing! Very helpful in getting me the best deals and listening to everything I need and giving me the best recommendations. Customer service is 10/10 👌
One of my items got lost within fedex and Oren quickly reached out about the issue and had a replacement machine prepared to be shipped out to me the same day I was notified.
I can’t wait to start using all of my equipment. This company is 100% reliable and everything is at your doorstep quickly.
12 november 2025
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your amazing feedback! We’re thrilled to hear that you had such a great experience with our customer service and delivery. We truly appreciate your trust and support, and we wish you great success with your new equipment. 😊
I was pleasantly surprised about my…
I was pleasantly surprised about my experience. Received the item very quickly. Customer service via WhatsApp was very helpful and responsive. Haven’t tried the item yet, but so far 5/5
24 oktober 2025
Omdöme utan inbjudan
Svar från myChway
Thank you for your lovely feedback! We're glad your item arrived quickly and that our WhatsApp support was helpful. If you have any questions once you try it, we’re here to assist you anytime.
Great customer service
Great customer service. Really chuffed with my machine. Very helpful and good communication.
2 november 2025
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your kind words! We're very glad to hear you're happy with your machine and our service. We're always here if you need anything else.
Great Product and great customer…
Great Product and great customer service! Responds quickly and addresses any issues with shipping and/or questions you may have.
20 oktober 2025
Omdöme utan inbjudan
Svar från myChway
Thank you for your wonderful feedback! We’re so glad you’re satisfied with both the product and our customer service. Your support means a lot to us — we’ll keep doing our best to provide a great experience every time!
Great products
Great products. I received great service and professional responses via WhatsApp. Also received my products and Machine very fast.
25 augusti 2025
Omdöme utan inbjudan
Svar från myChway
Thank you for your feedback. We’re delighted to know you are satisfied with our products and the service you received.
This Equipment is Seriously Good !!!! REALLY
This is a very professional place and the equipment is seriously good !!!! REALLY
24 oktober 2024
Svar från myChway
Thank you so much! We’re glad you’re happy with our equipment and service.
Their customer service it is exceptional
Their customer service it is grrrrreat, they respond quickly and they offers you ways to help, honestly I loved this company, hoping they will keep the same essence and help sense once they grow up in this business .
Definitely I will buy more stuffs from this company, all I can say is that they are amazing, please myCHway, do not change never even after you had grow more, please, my best wishes as well and thanks a lot for your help, I hardly never do rates or comments, but this time I did it because I really like the way you helped me and for the patient you gave me. Thanks.
14 augusti 2025
Omdöme utan inbjudan
Svar från myChway
Thanks a lot for your kind words! We're really glad you had a good experience with us. We'll keep doing our best.
Shipping was so quick
Shipping was so quick! I have used the machine twice and I haven’t noticed a difference yet
28 juli 2025
Svar från myChway
Thank you for your feedback! We're glad to hear your order arrived quickly. Results can take a few sessions to become noticeable, so we recommend continued use as directed. If you have any questions, we're here to help!
Miya
Miya, has been great throughout this interaction. I had a few small shipping issues and Miya stated in constant contact with to make sure I was updated on the progress as well provided me a $40 refund because of the issues I was experienced.
27 juli 2025
Svar från myChway
Thank you so much for your kind feedback! We're glad to hear Miya was able to assist you and keep you updated throughout the process. Your satisfaction means a lot to us, and we truly appreciate your understanding.
I never received the item
I never received the item, I’ve tried to contact them but no answer. Take your business else where.
26 juli 2025
Svar från myChway
Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
Your order was placed on July 28th.
As the handle you purchased comes in multiple versions, we’ve attempted to contact you several times via email and WhatsApp to confirm the specific version you need.
However, we have not yet received a response.
As soon as we receive your confirmation, we will proceed with the shipment without delay.
If you have any questions or need assistance, please don’t hesitate to reach out to us at customerservice@mychway.com or via WhatsApp at +86 17722598734. We’re here to help!
Service was great
Service was great, received my device on time and quick response to all my questions.
26 juli 2025
Svar från myChway
Thank you for your kind feedback! We're glad to hear you were satisfied with our service and support.
I love the product so far still…
I love the product so far still working
On testing pur result
29 juli 2025
Svar från myChway
Thank you for your feedback! We're glad to hear you’re loving the product so far. Take your time testing, and feel free to reach out if you need any assistance!
Svar från myChway
Thank you for your great feedback! We're thrilled you’re happy with the deal and our reliable products. Looking forward to your next visit!
I love there machines and they are easy…
I love there machines and they are easy to communicate with.
27 juli 2025
Svar från myChway
Thank you for your support! We're so glad you love our machines and found communication easy.
Great experience
Great experience! Fast and efficient with good quality products! Would highly recommend!
17 juli 2025
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your kind words! We're glad you had a great experience and are happy with our products. We truly appreciate your recommendation!
Quick shipping
(Update) Thank you for the quick turnaround. Received my equipement. Only waiting to receive the gel. I can tell that you take your customers seriously. I appreciate that. Very excited to start using my equipment. Thanks! I have no confirmation email of my purchase, the purchase notice only has an order number and have no idea regarding shipping. I tried live chat ane whatsapp, and no answer whatsoever.
23 juli 2025
Omdöme utan inbjudan
Svar från myChway
Thank you for reaching out and sharing your concerns.
First and foremost, please rest assured that we are a legitimate company and we take your order seriously. We’re truly sorry for any confusion caused.
Your order was placed on July 24th and has already been shipped out. We also sent you both the order confirmation and shipping email — kindly check your spam/junk folder in case they landed there.
Your package is still on the way. If you have any questions, feel free to email us at customerservice@mychway.com or add our WhatsApp at +86 17722598734— we’re here to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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