myChway Omdömen 213

The customer service reps solved the problem I was having with my machine.

I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues no problems. Very quick with responding. Excellent customer service!!

Amazing customer support and fast response.

Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.

so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the CoolSculpting machine I used in the salon was not consistent - and seemed like you had to do a lot of work to keep it attached or you had to start all over- this machine seemed secure the whole time without extra contraptions and straps to keep it in place. I need a month to work with it but it seems very well made. the video helped a lot. and the customer service - which i was worried about is awesome!

Callie was extremely helpful and responsive with the return process, thank you Callie!

Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machine is what I was expected and it is a high quality. Frankly, at the begining I was skeptical about the machine, it it would be shipped, if it would work and be as advertised....but I am very happy how everything went, and especially that I have already started my Loosing Weight and body toning program.

Literally the best machines I have. The results are brilliant and instant. Customer service is good better than my expensive machines. I only buy from here now on, so glad I found you so happy.

I purchased the laser lipo and cavitation machine and I also purchased just a laser lipo. Both came quickly.
They are both easy to use and seem like sturdy machines.

Love it. Better then my more expensive one

Table arrived damaged. I was promptly shipped another replacement.

Very fast shipment of my 5 in 1 machine! I've already used it and it works great. Can't wait to see results!

La espera fue de un mes pero teniendo en cuenta que hay proveedores que tardan mas, la verdad es que sus tiempos son muy buenos.
El equipo es muy bueno y además estaticame muy lindo.
Los recomiendan mucho, sin duda volveria a comprar con ellos.

Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickly and she was amazing found out the product was on back order due to it’s popularity, she was able to find out all the information about my order and kept me updated as to when it would arrive. I feel she went above and beyond to help me and she exemplifies what true customer service should be. I definitely recommend this company not only for their products but also for their pricing, discount offers and genuine customer service. Thank you Calli 🌸
Kind Regards
Louise

Customer service was great! Communication was timely, friendly, and thoughtful!

I recently shopped at MYCHWAY, and I was so impressed with all of their products that I honestly didn’t know which one to choose. Eventually I placed my order, but I already know for sure that I will be ordering again, especially after the amazing experience I had with their customer service.

Shortly after placing my order, I received a message from their team with a few necessary questions. I was pleasantly surprised that they informed me in advance about possible import taxes and customs duties. They even helped me look into what the expected customs costs might be in the country where I live before the order was shipped. That level of care and transparency is truly impressive.

I shop online quite often because it’s convenient and saves me time, but I can honestly say this team has exceeded all my expectations. From the moment I placed the order until the shipment process, their service has been incredibly fast, friendly, and supportive.

A special thank you to Miya, you are truly amazing! I could give you a hug for your kindness and help.

I haven’t used the device yet, but it already looks very professional and high quality. I’m really excited about it.

Thank you for everything, and I’ll definitely be back soon!
A very satisfied customer from the Netherlands

Amazing service I’ve been buying from my myChway for over 15 years and never had a problem and if I ever had a question they always get back to you right away and help resolve them.

I had no issues with communicating with the reps. Despite the time difference, they always follow up and the beginning of their business day. It takes time to have a detailed conversation there’s a time gap, but the do not let hit hinder them from assisting you.

Really works

Very responsive and nice!! Took me maybe 30 mins to really get used to the machine and understand how it works I have really been enjoying it so far! took about a week to get here & I didn’t do expedited shipping!