I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Se mer
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Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Se mer
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Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickl... Se mer
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Företagsinformation
Skrivet av företaget
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Kontaktuppgifter
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Kina
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,9
Utmärkt
213 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a pleasant experience w this…
I had a pleasant experience w this company. They kept me posted about my purchase and helped me w my concern. Will definitely purchase again from this company.
28 februari 2024
Omdöme utan inbjudan
Svar från myChway
We're thrilled to hear about your pleasant experience with our company!
Keeping our customers informed and addressing concerns is a priority for us. We appreciate your positive feedback.
They are good
I'm impressed so far with the speed of service. And the product came quickly. They have everything available to market and perform the service. I'm not impressed easily but great job
20 februari 2024
Omdöme utan inbjudan
Svar från myChway
Thank you for taking the time to share your feedback!
Our team works hard to ensure we have a wide range of offerings and provide excellent service.
We appreciate your kind words and look forward to continuing to meet your expectations.
If you ever have further comments or questions, feel free to reach out.
This was the best customer service…
This was the best customer service ever! They made sure they got everything I asked each time I asked. They also are very persistent in the best way possible. Package came in 3 days MAX! Fastest shipping ever!
25 januari 2024
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your positive feedback!
Ensuring your satisfaction and addressing your requests promptly is our top priority.
Any further inquiries,please feel free to contact us and we are always happy to help.
This company absolutely amazing
This company absolutely amazing, I had issue with a bracket that broke and immediately they replaced it with no issues, they are super kind and fast responders.
2 februari 2024
Omdöme utan inbjudan
Svar från myChway
Thank you for your positive feedback!
We appreciate your kind words about our responsiveness and efficiency.
If you have any further questions or concerns, please don't hesitate to reach out.
Amelia solved a problem that would have resulted in a frustrating experience otherwise.
Amelia solved a problem that would have resulted in a frustrating experience otherwise. I appreciate her help and professionalism.
David.
25 januari 2024
Omdöme utan inbjudan
Svar från myChway
Thank you for providing us with your feedback.
We sincerely apologize for any inconvenience you may have experienced. Our commitment is to ensure an outstanding shopping experience for our customers. Should you require any further assistance, please do not hesitate to reach out. We are always here and more than happy to help.
I love my new machine
I love my new machine. It is very easy to use. My exclusive customer service rep Amelia, was very help when I had questions and quick to answer. She helped me understand my new product
13 januari 2024
Omdöme utan inbjudan
Svar från myChway
Thank you for your wonderful feedback!
It's our goal to ensure your satisfaction.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
I tried this company for my body…
I tried this company for my body contour machine and they provided a great costumer service. The machine comes equipped with everything you need. The group chat on WhatsApp and Facebook page are a huge help and any questions I have they get back to me very quickly. I really appreciate the machine I got and the service that is provided. This will not be the last machine that I purchase from this company.
31 december 2023
Omdöme utan inbjudan
Svar från myChway
Thank you for sharing your positive experience with our products. We're thrilled to hear that you received great customer service and that the machine came equipped with everything you needed.
Your satisfaction is important to us, and we're honored to be your choice for body contour machines.
If you have any more questions or need assistance, please feel free to reach out.
Amelia was absolutely amazing
Amelia was absolutely amazing. Had issues with my machine and she immediately got on it and replaced it. She was very kind and happy to helped
30 december 2023
Omdöme utan inbjudan
Svar från myChway
Thank you for sharing your positive experience with us!
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.
We're committed to ensuring your satisfaction.
Exelente servicio al cleinte
21 december 2023
Omdöme utan inbjudan
Svar från myChway
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Amazing customer service
Amazing customer service! There was something wrong with my machine and they were able to not only respond in a few hours but get to the root of the problem and fix it immediately. They are really great communicating and I look forward to continuing to be their customer
8 december 2023
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your kind words!
We greatly appreciate your feedback If you ever have any more concerns or questions, feel free to reach out.
Grace and Amelia helped me fast
Grace and Amelia helped me trouble shoot my new device quickly and easily. I thought it was broken, just needed a quick adjustment and it was working as designed! They were quick and eager to be helpful.
6 december 2023
Omdöme utan inbjudan
Svar från myChway
Thank you for sharing your experience!
It's great to know that a simple adjustment resolved the issue, and we appreciate your kind words about their quick and helpful support.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Amelia is super awesome!
Amelia is super awesome!! She communicated very well with processing my return. I will still purchase in the future!
27 november 2023
Omdöme utan inbjudan
Svar från myChway
We greatly appreciate your kind words! If you have any further inquiries or need assistance, please don't hesitate to reach out.
Great service
Great service, Amelia was very helpful. She responded my emails very fast, she helped me to fix a mistake I did by ordering the incorrect machine. Delivery was fast! I definitely recommend this company. Amelia, thank you very much for all your help
24 oktober 2023
Omdöme utan inbjudan
Svar från myChway
Thank you so much for your kind words!
We're happy to hear you had a fantastic experience with our service. Your recommendation means a lot, and we're glad you're happy with the speedy delivery.
If you have a, just give us a shout. Amelia and the whole team are here for you.
Amelia was excellent
Amelia was excellent. She provided me prompt service regarding my inquiry and my machine arrived within 5 days. Her customer service was excellent.
20 oktober 2023
Omdöme utan inbjudan
Svar från myChway
We greatly appreciate your positive feedback!
Our team is committed to delivering the best service possible, and your kind words motivate us to continue doing so.
If you ever have more questions or need further assistance, please don't hesitate to contact us at customerservice@mychway.com. Your satisfaction is our top priority.
Amelia is of great help to answer your…
Amelia is of great help to answer your technical queations at any time. They even help guiding you on which would be the best equipment for your needs.
16 oktober 2023
Omdöme utan inbjudan
Ask for Amelia - I purchased a RF machine
I decided to buy this RF machine for my gf's studio, and for some reason, I could not find my tracking number and package, so I contacted support. Amelia was very helpful and not only that, but she also kept me updated on my order and made sure I got it delivered on time. This was my first time buying at this store, the product was high quality and definitely more than I expected, and we saw the results we were seeking from our purchase. Now I'm on the talks for our next purchase with Amelia! Highly recommend!
5 oktober 2023
Omdöme utan inbjudan
Svar från myChway
We sincerely appreciate your thorough review.
We're delighted to hear about your enthusiasm for our products. Your feedback is truly valuable to us, and it inspires us to continually enhance our offerings.
If you have any more questions or require further assistance, please do not hesitate to reach out to us at customerservice@mychway.com. We're here to assist you whenever you need us.
I just want to say I never have done a…
I just want to say I never have done a review. But my experience with Amelia and the Customer Service Team at myChway deserves it!! They were always ready to help in any and every way! Amelia responds very quickly and guides you every step of the way!! I really appreciated that! Also a side note, since getting my machine in the beginning of August I lost 3 inches on my "thunder thighs"!! Feeling much more comfortable in my clothes as they don't rub together anymore! I absolutely LOVE my 5 in 1 machine!!!
7 oktober 2023
Omdöme utan inbjudan
Svar från myChway
Thank you for taking the time to share your positive experience with our Customer Service Team at myChway! Your kind words are greatly appreciated.
We are committed to enhancing our customer service and product quality continuously.
Should you have any questions or require assistance, please don't hesitate to reach out to us at customerservice@mychway.com.
Your valuable feedback is instrumental in our pursuit of excellence.
Amelia to the rescue!
The customer service was fantastic! Amelia was extremely helpful and did everything in her power to keep the customer (me) happy. There was an issue with the website when placing my order. But I'm happy that Amelia was there to save the day. I would order from them again.
1 september 2023
Omdöme utan inbjudan
Excellent service with out a doubt
Excellent service with out a doubt. Thank u
14 september 2023
Omdöme utan inbjudan
The staff are very accommodating and…
The staff are very accommodating and they answer all questions you may have.
14 augusti 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.