Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line. She kept me informed at all times of what was needed. I would h... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
MyBritishPassport lead me through the process step by step. They used clear language & good description in what to do & what would happen next. Yes I could have done it independently but they complete... Se mer
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Robyn was very informative and helpful. Updating me along the way with process and always responded to any enquiry I had quickly and politely. Thanks Julie Hicks
The assigned agent, Hayley, always responded promptly by email. I was glad to have her advice about the photo and the required supporting documents. It was reassuring to receive updates when the app... Se mer
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Företagsinformation
Skrivet av företaget
MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.
Kontaktuppgifter
Sydafrika
- mybritishpassport.com
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A rough path made smooth
A very complicated process for me was handled well by Shaun of U.K.Passports who avoided the pitfalls which could have caused delays or cancellations.
10 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
It was easy to follow the instructions…
It was easy to follow the instructions the person assigned to me was really helpful.
15 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!
Super supportive
Super supportive, helpful and quick to reply to any query. Excellent service. Thanks Robyn 👍🏼
9 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We truly appreciate your kind words. Knowing you had a great experience inspires us to keep delivering excellent service. Safe travels and best wishes for your future journeys!
Excellence
The whole process from start to finish with Jan was of a very professional and helpful service. She answered any questions I had promptly and kept me informed of the progress.
She was a delight to deal with and an assest to your company.
Please pass on my thanks again to Jan.
23 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
Not happy
I have to admit my consultant was wonderful but the process was a for myself and my consultant was nightmare. Thank goodness for Glenda with her calm approach and guidance I would have given it away. Thank you Glenda I still owe you a beer!
16 januari 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site.
This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.
To view our authenticity, click here: https://ukpassportsmail.com/authentication/
I’m 66 years old and live in Australia…
I’m 66 years old and live in Australia and required a new British passport . Hanel from my British passport made this process so simple could not be happier highly recommend this company
6 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!
I renewed my passport from Australia
I renewed my passport from Australia. Saretha who was my British passport consultant was amazing. She made the whole process easy and hassle-free. I put it off for so long thinking it would be a hassle to renew. I'm glad I was introduced to mybritishpassport.com. 10 out of 10.
4 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your fantastic review! Providing a seamless and supportive experience is always our goal, and we’re glad we could help. Wishing you many exciting travel opportunities with your new British passport.
Renew British Passport
Madeleine was extremely patient and helpful with my application in renewing my British Passport through MyBritishPassport & her office in Florida. Would recommend to anyone.
17 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We appreciate you taking the time to leave such positive feedback. Your support helps us continue improving our services. Wishing you happy and safe travels!
The process from start to finish was …
The process from start to finish was handled with detailed and professional assistance
7 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your kind words and for choosing us. We’re thrilled you had a great experience. Feedback like yours keeps us motivated to deliver top-quality service. Enjoy your new British passport!
First time was no fluke
This is the second time we have used this company and both times they have been outstanding. Their professionalism, attention to detail and communication skills are of the highest order. I thoroughly recommend them. On the two occasions we have utilised them, our consultants Natasha and Paige were brilliant and we received our passports in good time.
4 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!
Renate Rates 5-Stars
Renate, the consultant, gave excellent service. She kept in touch with us, gave us feedback on a regular basis, guided us through the process - giving us peace of mind throughout the application process. She was an absolute pleasure to deal with. A big thank you to Renate.
2 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your thoughtful review and for placing your trust in our team. We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!
Robyn went out of her way to assist me…
Robyn went out of her way to assist me in getting my new passport, i would differently recommend using the link and asking for her :)
thank you again for everything
Sarah Mc Lean
6 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
Excellent experience
Excellent experience. I was very worried about the time it would take to renew my passport from overseas as we had flights booked in 8weeks, but Hayley made facilitated the process extremely efficiently and kept me updated consistently along the way.
Turn around time was 3 weeks from submission to having my new passport delivered to Australia.
I would highly recommend this company for anyone needing to get their applications organised quickly and seamlessly.
Thank you!
4 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your thoughtful review and for placing your trust in our team. We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!
My queries were handled quickly
My queries were handled quickly, clearly and unambiguously - a real pleasure. The designated staff member who helped me was quick to respond, very informative and guided my application process efficiently and effectively. A very professional approach and a pleasure to deal with. Thank you!
5 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your fantastic review! Providing a seamless and supportive experience is always our goal, and we’re glad we could help. Wishing you many exciting travel opportunities with your new British passport.
Clear and responsive communication
Clear and responsive communication, all questions answered, clear details to follow, secure postage
5 februari 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!
Using this service to get my new UK Passport.
Using this service to get my new passport has been seamless. The communication has been regular and helpful. Keeping me up to date with the process.
20 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your thoughtful review and for placing your trust in our team. We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!
Fantastic Consultant Makes It So Easy!
The consultant I worked with was at mybritishpassport.com. She was amazing, extremely knowledgeable, kind and courteous. She answered all my questions with answers that indicated a strong background in her field and patience. It was truly a privilege to be able to gain from her skills and kindness.
18 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
A stress free process thanks to Robyn.
Robyn was extremely helpful and patient walking me through the process. She was always pleasant sharing her knowledge and keeping me informed throughout the procedure. I could not have done it without her help as my technological skills are limited.
10 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!
they are a great company to do business…
they are a great company to do business with everything went smoothly lots of paper work but they handled everything professionally very pleased with there work
30 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
Passport renewal
I live in the EU and had to renew my British passport which was nearing expiry. After my initial contact I had a dedicated correspondent, who appeared pleasant and helpful. Whether It was a person or AI I don't know, but it felt very much like a friend, giving advice and making useful suggestions. There were no short cuts. Each time I sent a query or some information, it was acknowledged at the beginning of the following day. One step at a time. When I had trouble with the size of my photo I received helpful suggestions on how best to resend it according to various possible configurations. The tone was always encouraging, never accusatory, and the communication always ended with an informal pat on the back. The whole experience was reassuring and rapid. It took about 4 weeks, including Easter.
24 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your thoughtful review and for placing your trust in our (non AI) team :) We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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