I was very happy with the process of renewing my British 🇬🇧 passport over the eleven weeks from the start of the process to delivery 🚚 of my passport here in Australia 🇦🇺 today ..Carina the cons... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Straightforward, clear instructions and really efficient. Kept up to date on all stages of the renewal of a very old passport. The courier costs and service are included in the cost which makes the w... Se mer
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Renate, the consultant, gave excellent service. She kept in touch with us, gave us feedback on a regular basis, guided us through the process - giving us peace of mind throughout the application proce... Se mer
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Nicky, the Consultant, responded very quickly to any question or request that I made. She explained everything clearly and her updates were received frequently and on time. I would most definitely r... Se mer
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Företagsinformation
Skrivet av företaget
MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.
Kontaktuppgifter
Sydafrika
- mybritishpassport.com
4,9
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shaun
Shaun, our adviser answered all our questions and was very helpful. He replied to every message I sent him. Thank you.
15 maj 2026
Omdöme utan inbjudan
Mine was not a simple application
Mine was not a simple application for a few reasons. MyBritishPassport helped me navigate the various wrinkles and receive my passport in a timely manner, despite the obstacles. Communication was timely and excellent
13 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!
Exceptional service and communication
The person we dealt with being Madeleine was fantastic. Her communication and follow up was the best.
12 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your kind words and for choosing us. We’re thrilled you had a great experience. Feedback like yours keeps us motivated to deliver top-quality service. Enjoy your new British passport!
Great experience with MyBritishPassport
Great experience with MyBritishPassport.com. Chelsea guided me easily and promptly through each step of the process. 10/10 :)
13 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We’re incredibly grateful for your feedback and are so pleased you’re happy with the service you received. It’s always a pleasure assisting our customers. Safe travels and enjoy the benefits of your new UK passport!
Francois was extremely helpful and…
Francois was extremely helpful and provided us with a seamless experience. Excellent service, pleasant to work with and timely. Unfortunately our experience with DHL in Vancouver was very different.
6 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for sharing your experience with us. We’re delighted to know you were satisfied with our service. On behalf of DHL, we apologise for the inconvenience caused. Wishing you many happy and safe adventures ahead!
Highly recommended
The entire process was extremely well managed. From vetting and approval of photos (that we took ourselves), through submission of the application and supporting documents, we were guided expertly by our consultant Natasha. Our passports arrived earlier than we had expected and I highly recommend the service.
4 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your positive review. Our goal is to make every UK passport application straightforward and efficient, and we’re glad we achieved that for you. Wishing you many exciting adventures ahead!
Efficient and stress free passport service
Straightforward, clear instructions and really efficient. Kept up to date on all stages of the renewal of a very old passport. The courier costs and service are included in the cost which makes the whole process seamless and really easy. Glenda was great! Well worth it.
1 april 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
Excellent communication
From the moment I was assigned Madeleine to help me navigate collating and managing all my documents the process was seamless. Although the process was lengthy, Madeleine always kept me informed of the next step.
13 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
Francois did a great job and helped me…
Francois did a great job and helped me get it done step by step great work.😁
12 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!
Christa helped me navigate the red tape…
Christa helped me navigate the red tape and confusing bureaucracy of getting a UK passport from Australia.
12 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!
easy process
I spoke to a very nice lady named Brittany who helped me very much and nothing was to much trouble. She made the whole process easy and trouble free.
4 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!
I’m so glad I went with my British…
I’m so glad I went with my British passport to get my expired passport renewed.
Hayley, the consultant was a great help and encouragement.
I was kept in the loop with what was happening and was replied promptly to any queries I had.
Thank you!
12 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
Application process
Leigh kept me informed at each step of the process. The application process was fairly easy. Oversight on my behalf for not reading instructions properly.
11 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We appreciate you taking the time to leave such positive feedback. Your support helps us continue improving our services. Wishing you happy and safe travels!
The support was so helpful and timely
The support was so helpful and timely. Hayley did a tremendous job to support the processing of my passport.
4 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for sharing your experience with us. We’re delighted to know you were satisfied with our service. Wishing you many happy and safe adventures ahead!
Happy renewal of my British 🇬🇧 passport
I was very happy with the process of renewing my British 🇬🇧 passport over the eleven weeks from the start of the process to delivery 🚚 of my passport here in Australia 🇦🇺 today ..Carina the consultant was very helpful with every stage which was amazing and made the process easier..thank you once again..I am now ready to book holiday arrangements to the uk 🇬🇧 this coming July and August..hugs to all.. Richard
11 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We’re incredibly grateful for your feedback and are so pleased you’re happy with the service you received. It’s always a pleasure assisting our customers. Safe travels and enjoy the benefits of your new UK passport!
Nicky
Nicky, the Consultant, responded very quickly to any question or request that I made. She explained everything clearly and her updates were received frequently and on time.
I would most definitely recommend her and the organisation to anyone needing to update their British Passport.
11 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your positive review. Our goal is to make every UK passport application straightforward and efficient, and we’re glad we achieved that for you. Wishing you many exciting adventures ahead!
Chelsea made the remote process from…
Chelsea made the remote process from New Zealand very easy and was helpful
11 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!
A rough path made smooth
A very complicated process for me was handled well by Shaun of U.K.Passports who avoided the pitfalls which could have caused delays or cancellations.
10 maj 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
It was easy to follow the instructions…
It was easy to follow the instructions the person assigned to me was really helpful.
15 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!
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